by Callum Winterford | Oct 1, 2026 | Gray Dawes News, Guide, Offline
Service is what ties together the reality of day-to-day travel. It’s also the hardest thing to assess. Every TMC will tell you their service is excellent. So the trick is knowing which questions to ask to get a better gauge on how they stack up. In this article, we give 5 questions that you should have on their list when looking for a new TMC, reviewing an existing partnership, or simply wondering whether you’re getting the very best service for you.
by Callum Winterford | Sep 12, 2026 | Gray Dawes News, Guide, Industry News, Offline
Sometimes switching can feel like an absolute no-brainer – you’ve found somewhere that’s more cost-effective, or you’ve simply outgrown your current provider. But the question still lingers… What if the switch itself is more painful than the problem we’re trying to fix? In this article, we take a deep dive into the switching process and demonstrate why it isn’t the upheaval people often expect.
by Callum Winterford | Aug 12, 2026 | City Guide, Gray Dawes News, Guide, Offline, Personal Interest
Are you planning on travelling to Istanbul for work? In this comprehensive guide to Istanbul for business travellers, we delve deeper into navigating the city’s unique corporate landscape, offer our top tips for getting around, and pick out our top 3 things to see or do to make your trip unforgettable.
by John Cooper | Jul 30, 2026 | AI, Air, Australia, Consulting, Data, Expense, Gray Dawes News, Ground Transportation, Guide, Hotel, Industry News, Online, Rail, Tips and Tricks, Travel Talks, Travel Talks AUS, Travel Talks NL, Travel Talks UK, Travel Talks US, Travel Tech, USA
The future of business travel isn’t about finding more travel content. It’s about making thousands of travel options feel like one simple search. That’s exactly what Antoine Boatwright, SVP IT Product & Change, discussed with Todd Arthur of Sabre, our GDS partner. They explored how the travel marketplace is evolving, what it means for travel managers, and why the best technology should hide complexity, not create it.
by Callum Winterford | Jul 19, 2026 | Gray Dawes News, Guide, Industry News, Online
Cost savings are only one measure of a successful business travel programme. This blog explores how travel supports revenue growth, collaboration, employee engagement, strategic initiatives and risk management, and explains how tailoring reporting to different stakeholders can help demonstrate its true value across your organisation.
by Callum Winterford | Jul 9, 2026 | City Guide, Gray Dawes News, Guide, Personal Interest
For business travellers, Mexico City is a destination with plenty to offer. Whether it’s attending meetings in Polanco, closing deals in Santa Fe, or enjoying authentic tacos and a tequila after a busy day, the city provides the perfect combination of business and pleasure. In this comprehensive guide for business travellers, we help you navigate Mexico City’s unique business ecosystem, share practical tips for getting around, and highlight our top 3 things to see or do to make your trip unforgettable.