Global Travel
with a local touch_____________________________________________________________________
With wholly owned Gray Dawes offices located across the UK, USA,
Australia and the Netherlands we’re well-situated domestically and globally
to support you with your international business travel.
And no matter when or where you are in the world, our award winning
high touch, high tech service is delivered seamlessly, right around the globe.
GLOBAL
TRAVEL
WITH A LOCAL TOUCH
With wholly owned Gray Dawes offices located across the UK, USA, the Netherlands and Australia, we’re well-situated domestically and globally to support you with your international business travel.
And no matter when or where you are in the world, our award winning high touch, high tech service is delivered seamlessly, right around the globe.
Our Global Reach
ALWAYS ON
The old ‘out of hours’ service offering is now a thing of the past. In fact, Gray Dawes doesn’t have an out of hours operation. That’s because we are ALWAYS ON. No matter where or when in the world our clients need us, we’re there.
Our unique service model is achieved via our four core Gray Dawes locations: UK, USA, the Netherlands and Australia. Each operation hands over to the next around the clock, meaning a seamless Gray Dawes solution to our clients with consistent service levels, technology, data and care.
CULTURE COUNTS
For clients demanding specific in-country service with local language and currency, our unique Gray Dawes Global Partner Network ensures we keep our clients travelling with the very highest standards of personal touch and outstanding technology.
Personal Service
Before, during and after every trip, Gray Dawes is your constant travel companion. We’ll build a dedicated team of travel experts around you, selecting just the right account manager and travel consultants with experience in your industry and a personality fit with your culture.
Traveller Safety
With our indispensable travel app for desktop and mobile, TripSure, see the location status of all your travellers instantly, with customisable alerts and notifications, destination risk management, health and security advice and comprehensive itinerary management.
Genuine Savings
Whether you’re booking travel, meeting with your account management team or evolving your travel policy, we will guide you to achieve greater value and increased efficiency from every aspect of your corporate travel programme.
Content is King
As pioneers of NDC adoption, and with our retail approach to content strategy, we not only deliver the widest choice of travel options, but can also guarantee the best fares, right across the globe. On average, our proprietary Gray Dawes Fares Programme consistently saves our clients over £250 against traditional GDS airline content on long haul fares.
Knowledge is Power
The Gray Dawes data analytics tool ‘YourData’ provides the most sophisticated and entirely customisable dashboards which can be drilled down to any level of data for traveller behaviour, compliance and cost analysis as well as carbon data statistics and much more.
Technology is Simple
Our Portal provides a single personalised environment from which travellers, travel arrangers and travel managers can easily and securely access (via single sign-on) our full suite of online travel tools and technologies, including traveller profiles, trip information, online booking, duty of care information, traveller tracking, data and much, much, more.
TALK TO US
We’d love to talk to you. Get in touch with your local Gray Dawes office and let us introduce you to better business travel.
LATEST FROM OUR BLOG
Inside the Business Travel Show Europe 2025
Held in the huge conference halls of ExCeL London, the Business Travel Show Europe 2025 was a sparkling celebration of the innovation within the industry, and we at Gray Dawes were proud to be at the beating heart of it all. In this article, we take you behind the scenes of the show, reflect on a few eye-opening days, and share how Gray Dawes continues to lead the way with our Always On approach to delivering High Touch, High Tech, and High Content service at every stage of a business trip.
Onwards and Upwards with ITA Airways
ITA Airways, Italy’s flagship carrier, has expanded significantly since we last spoke with them. They now operate as far east as Tokyo and as far west as San Francisco. In this article, we chat to ITA Airways about their integration with Lufthansa Group, their commitment to sustainable travel, their Volare points program, and much more.
8 Top Hacks for Travel Managers
In today’s fast-paced corporate world, travel managers play a crucial role in ensuring seamless, cold-effective, and stress-free journeys. Balancing budgets, schedules, and traveller satisfaction is no easy task; however, with the correct strategies, it becomes a lot simpler. Whether you’re looking to streamline bookings, reduce expenses, or enhance traveller experience, these top 10 travel hacks are designed specifically for travel managers ready to take their game to the next level.
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