YOU ARE AT THE HEART

of everything we do

BECAUSE WE BELIEVE IN NURTURING THE HUMAN SPIRIT
TO ACHIEVE ITS FULL POTENTIAL 

 

People are at the heart of everything we do. We don’t just mean just our employees, but our clients and suppliers too.

At Gray Dawes Group we strive to create an environment which recognises the need for a healthy work/life balance – for all of us.

By providing a better travel management experience, we believe that both our people and yours benefit as a result.

OUR VISION

Here at Gray Dawes Travel, our vision is simply to be the best. Whether it’s creating innovative technology to improve your travel plans, or re-arranging a connecting flight, we take pride in our work so you can have confidence in our service.

 

OUR VALUES

PASSION

We take pride in doing everything to the best of our ability, showing an active interest in our industry, our customers’ business and everything about Gray Dawes Group.

CONFIDENCE

We use our skills, experience and knowledge to solve problems.
We always try to be proactive. If we see something that doesn’t look right we won’t leave it to someone else to resolve.

AMBITION

We are always learning and open to new ways of working. We challenge the norm and embrace the benefits of being part of a successful, growing organisation.

TENACITY

We always get the job done. We work to delight our clients, going the extra mile to find the right solution at the optimum price.

ACCOUNTABILITY

We take full responsibility for our actions and the quality of our work. We learn from our mistakes.

SUPPORTIVE

We are all part of one growing team driving to achieve our Vision. We work in a positive, collaborative manner and do not gossip or grumble. We work with colleagues to help solve problems and design new solutions recognising that others will help us in return.

CARING

We care about the physical and mental well-being of those around us and the wider community. We treat everyone how we would like to be treated ourselves.

OUR PEOPLE ARE YOUR PEOPLE

Our expert consultants are truly passionate about travel and service.

On average, our people boast over 15 years experience in the travel industry, meaning you are always in safe hands. We see them as an extension of your team, so whether you’re booking your travel by phone, by email or online and you’ll always deal with the same people. Your people.

This is why we’re confident we’ll build great relationships with you that last a life time.

 

LATEST FROM OUR BLOG

A Day In The Life Of A Travel Consultant During The Pandemic

A Day In The Life Of A Travel Consultant During The Pandemic

We recently caught up with our Operations Manager, Julie Hamstead-Wallis, to find out what a day in the life of a travel consultant looks like during the pandemic. Julie has been letting us know how the operations team have been ensuring all our travellers know their entry requirements, isolation, quarantine, testing, passenger locator forms and visa requirements pre-trip by using our great new Passkey product and the indispencible Traveller Toolkit.

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Sustainability in Travel Top Tips

Sustainability in Travel Top Tips

Environmental sustainability continues to rise on the agenda. As with every industry in the supply chain, the travel and MICE (meetings, incentives, conferences and events) industries contribute to corporate carbon footprints, and organisations are increasingly looking for ways to understand and reduce their environmental impact.

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Zoom Fatigue

Zoom Fatigue

Zoom fatigue is the latest phrase we’ve added to our vocabulary since the pandemic forced offices up and down the country to close. The pandemic has forced us switch our cameras on and tune in to more video conference meetings than even. Even for those accustom to video conferencing pre-Covid, Zoom fatigue has become something people are increasingly aware and victims of.

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