Five joined us from the UK and four from the Netherlands for our latest Innovation Hub, representing a wide mix of industries. The aim was simple: to listen and share insights. What do travel programmes need to deliver today, and where should we focus next? Despite the variety in the room, the same themes came up again and again. In this article, we take a look at the key talking points and what we learned from them.
Service is what ties together the reality of day-to-day travel. It’s also the hardest thing to assess. Every TMC will tell you their service is excellent. So the trick is knowing which questions to ask to get a better gauge on how they stack up. In this article, we give 5 questions that you should have on their list when looking for a new TMC, reviewing an existing partnership, or simply wondering whether you’re getting the very best service for you.
Sometimes switching can feel like an absolute no-brainer – you’ve found somewhere that’s more cost-effective, or you’ve simply outgrown your current provider. But the question still lingers… What if the switch itself is more painful than the problem we’re trying to fix? In this article, we take a deep dive into the switching process and demonstrate why it isn’t the upheaval people often expect.
The future of business travel isn’t about finding more travel content. It’s about making thousands of travel options feel like one simple search. That’s exactly what Antoine Boatwright, SVP IT Product & Change, discussed with Todd Arthur of Sabre, our GDS partner. They explored how the travel marketplace is evolving, what it means for travel managers, and why the best technology should hide complexity, not create it.
Cost savings are only one measure of a successful business travel programme. This blog explores how travel supports revenue growth, collaboration, employee engagement, strategic initiatives and risk management, and explains how tailoring reporting to different stakeholders can help demonstrate its true value across your organisation.
For business travellers, Mexico City is a destination with plenty to offer. Whether it’s attending meetings in Polanco, closing deals in Santa Fe, or enjoying authentic tacos and a tequila after a busy day, the city provides the perfect combination of business and pleasure. In this comprehensive guide for business travellers, we help you navigate Mexico City’s unique business ecosystem, share practical tips for getting around, and highlight our top 3 things to see or do to make your trip unforgettable.