How to Handle Business Travel in a Crisis
In a perfect world, business travel plans would unfold exactly as they’re supposed to. Reality, however, is far less predictable and crises such as natural disasters, political unrest, or sudden logistical changes can flip a business trip on its head. In this article, we speak to James Challis, Operations Manager at Gray Dawes, about the importance of keeping travellers informed, the benefits of having a well-oiled response strategy, and the power of our TripSure app in keeping travellers safe.
A New Era of Personalised Air Travel
Travel is becoming more individual and personal than ever before. Discover Lufthansa Allegris, the new intercontinental onboard travel experience from Lufthansa. Across all travel classes, Lufthansa Allegris is characterised by greater comfort, more freedom of choice, and even more personal service.
Everything You Need to Know About Electronic Device Searches at US Borders
Electronics searches can be carried out by officers of U.S. Customs and Border Protection (CBP) without a warrant or any suspicion. In this article, we give an overview of how business travellers can navigate the potential risks and ensure that they are compliant with any legal implications or procedures.
What Does Good Customer Service Look Like?
What does good customer service look like? For Gray Dawes, travel management isn’t just about our award-winning technology or access to comprehensive travel content – even if these are vitally important to a travel programme. In this article, we spoke to our very own Julie Hamstead-Wallis, an experienced Operations Manager, about what makes good customer service, the importance of building rapport, and how Gray Dawes goes the extra mile to help our clients get the most out of their travel.
The Art of Business Networking Worldwide
Networking is more than just handing out business cards and hoping for the best. What works in New York might fall flat in Tokyo. A firm handshake may seal a deal in Germany, but in the Middle East, it’s the trust built over coffee and conversation that truly matters. In this guide to better international networking we help you build more meaningful and longer lasting connections—no matter where your business takes you.