by Callum Winterford | Apr 15, 2026 | Data, Data, Gray Dawes News, Gray Dawes News, Guide, Guide, Industry News, Industry News, Offline, Offline, Wellbeing, Wellbeing
In a perfect world, business travel plans would unfold exactly as they’re supposed to. Reality, however, is far less predictable and crises such as natural disasters, political unrest, or sudden logistical changes can flip a business trip on its head. In this article, we speak to James Challis, Operations Manager at Gray Dawes, about the importance of keeping travellers informed, the benefits of having a well-oiled response strategy, and the power of our TripSure app in keeping travellers safe.
by John Cooper | Mar 24, 2026 | Air, Australia, Consulting, Gray Dawes News, Industry News, Netherlands, Tips and Tricks, Travel Talks, USA, Wellbeing
Business travellers are demanding – and expecting – much more personalised travel experiences. We’re joined by United Airlines to examine how the industry is evolving in order to deliver unique services and experiences for corporate travellers, based on their individual preferences, selections and destinations.
by Callum Winterford | Mar 18, 2026 | Australia, Gray Dawes News, Industry News, Online, USA
Business travel is often viewed as a cost to manage, especially in uncertain economic times, but when approached with clear intent, it becomes a powerful driver of business success. Purpose-driven travel strengthens relationships, accelerates revenue opportunities, and enables collaboration in ways that virtual interactions cannot fully replicate. By focusing on value rather than volume, organisations can unlock long-term growth, improve operational efficiency, and ensure every trip contributes meaningfully to strategic objectives.
by Callum Winterford | Feb 14, 2026 | Gray Dawes News, Guide, Industry News
Procurement portals are now a common way to run Travel Management Company RFPs, offering structure and consistency for procurement teams. But when portals are poorly configured, they can unintentionally limit supplier responses, create unnecessary friction, and make it harder to assess what truly differentiates one TMC from another.
Based on extensive experience responding to portal-based RFPs, this guide from Gray Dawes Travel shares nine practical ways travel managers and procurement leads can attract higher-quality responses, improve evaluation, and achieve better outcomes from the process.
by Callum Winterford | Feb 9, 2026 | Gray Dawes News, Hotel, Industry News
As winter fades and brighter days arrive, it’s the perfect time to plan ahead for a successful season of business travel. With over 800 Premier Inn hotels across the UK, you’re always close to your next meeting, conference, or event. From city centres to business hubs, enjoy convenient locations, comfy beds, blackout curtains for great sleep, and the option to upgrade to Premier Plus for extra comfort. Start your day with an unlimited breakfast, wind down with delicious on-site dining, and save with meal deals. Book early for the best value, flexibility, and stress-free stays wherever work takes you.
by Callum Winterford | Feb 5, 2026 | Gray Dawes News, Guide, Industry News
When your travel management company is acquired, the impact goes far beyond industry headlines. From technology changes and service disruptions to pricing uncertainty and contract implications, a merger can fundamentally reshape your corporate travel programme. This guide helps travel managers understand what’s really changing, the critical questions to ask their TMC, and how to assess whether staying or exploring alternatives makes the most strategic sense. With a clear framework for evaluating technology, service, costs, and stakeholder needs, you’ll be better equipped to protect programme value and move forward with confidence.