Good Things

Come In Threes

______________________________________________________________________

 

SERVICE • INNOVATION • VALUE


These are the pillars upon which we base our entire delivery model.

 

After decades as one of the UK’s leading independent TMCs, we’ve
built an enviable reputation for excellence, of which we are fiercely
proud. Put simply, through unquestionable quality, we deliver a
better business travel experience by always being there for our
clients, whenever and wherever they need us.

Start Your Journey With Us

GOOD

THINGS

COME IN THREES

SERVICE. INNOVATION. VALUE.

These are the pillars upon which we base our entire delivery model.

After decades as one of the UK’s leading independent TMCs, we’ve built an enviable reputation for excellence, of which we are fiercely proud. Put simply, through unquestionable quality, we deliver a better business travel experience, 24/7.

WHY US?

Three reasons why our award-winning service is the right travel fit for your organisation…

PEOPLE

 

Boutique Service
A personal touch delivered by real people with a passion for travel.

TECHNOLOGY

 

Awesome Tech
Intuitive travel apps and beautiful booking tools designed to delight.

CONTENT

 

Value and ROI
We deliver the widest choice and the best rates and fares available.

Travel Partner of the Year Award
Travel Partner of the Year Award

Above And Beyond

“Victoria Singlewood from Gray Dawes went above and beyond. Her help was more than just her doing her job – she was a real pleasure to deal with and managed my over-the-top expectations with ease and a smile. She is a real credit to the company”

Missed Flight? No Problem?

“Yesterday our Director, missed his flight from London Gatwick to Aberdeen due to a delayed train on the way to the airport. He called Gray Dawes to explain the situation and the agent Richard Tooke was superb at getting him onto an alternative later flight from Heathrow – one of the last 2 seats. This was all completed in just a few minutes. Our Director was very impressed and extremely grateful for the service he received.”

PERSONAL SERVICE

small dedicated teams

24/7 - 365

around the clock service

FAST RESPONSE

calls answered within 3-5 rings

CRISIS MANAGEMENT

in-house 24 hour emergency assistance

MAXIMUM CHOICE

minimum of 3 fare options in 2 hours

POLICY AUTOMATION

automated policy compliance

PERSONAL SERVICE

Unquestionable and award-winning quality

After more than five decades as one of the UK’s leading independent TMCs, we’ve built an enviable reputation of which we are fiercely proud. Put simply, we deliver a better business travel experience, 24/7.

Confidence is Key

We take the time to really understand your needs. From our pool of incredible travel consultants, we then build a dedicated team around you, selecting those with experience in your industry and a personality fit with your culture. That way, you can be confident that the service you get isn’t just tailored to exceed your expectations, it’s guaranteed to make you smile.

Content is King

With the most flight, hotel, rail and car hire options out there, you’ll be spoilt for choice. That’s why we adopt a retailing approach to booking business travel. Agents and clients are able to see web and NDC content and then compare rates side by side with GDS results. But it’s not about quantity over quality, which is why our solutions are completely agile to your needs.

CUTTING EDGE INNOVATION

Who said booking travel had to be stressful?

Our proprietary travel technology is totally flexible and completely tailored to your organisation. We’ve partnered with the market-leaders, Atriis, to create YourTrip – a powerfully versatile yet rewardingly simple booking engine.

Because that’s how it should be.

Whether offline or online, agent managed or client self-service, YourTrip delivers a seamless and content-rich business travel booking experience.

YOUR TRAVEL COMPANION

Before, during and after every trip, with with you all the way.

Your dedicated Account Manager will uncover what value means to your business and create an Extra Mile Programme specifically to underpin how we’ll enhance your travel programme and your business against targeted KPIs.

Of course, we can talk to you about products and services. But that’s what every TMC can (and will) give you. What you’ll also get from Gray Dawes is status and affiliation with the best TMC in the business. You’ll enjoy being part of a wider community and benefit from the partnership we build.

Thoughtful Onboarding

Our implementation process is comprehensively thorough. We leave no stone unturned to ensure your travel bookers, managers and, travellers feel at ease with our systems and delighted with their travel experience.

Insightful Consulting

Gray Dawes Consulting can help you save up to 22% on your programme. We’ll assist you in spotting trends, analysing data and drilling down into the important details of your corporate travel programme.

Analytical Reporting

You’ll have a huge range of bespoke information dashboards at your fingertips. But what brings the bar charts to life is our ability to interpret them to drive enhancements across value, safety, sustainability and service.

LATEST FROM OUR BLOG

Travel Talks 16 – EDI in Business Travel
Travel Talks 16 – EDI in Business Travel

In this episode of our popular Travel Talks series, we explore what corporates need to consider as part of their travel programmes and policies, to ensure their efforts are hitting the right mark and not just a tick-box exercise when it comes to EDI. Join our Diversity & Inclusion Manager, Brit Clayton, as she chats with Gray Dawes Travel’s VP of Global Sales, Julian Munsey, about the emotive and often personal topic of equality, diversity and inclusion in business travel management.

Elevate Your Corporate Travel with Qatar Airways
Elevate Your Corporate Travel with Qatar Airways

We recently caught up with our friends at Qatar Airways to talk about their Qsuite space, their exclusive benefits & rewards, and the unique experience they offer business travellers. We also take a look at its award-winning Business Class, luxurious lounges, and expansive global network of over 170 destinations, Qatar Airways redefines the air travel experience.

6 Business Travel Problems That Can Be Solved by Data
6 Business Travel Problems That Can Be Solved by Data

In business travel, as in other industries, data is more than a synonym for spools of numbers and stuffy graphs. It is a force that can be channelled to identify trends to save you money on fares, pinpoint travel preferences, or help you make more sustainable choices. In this article, we take a look at 6 problems that can be solved by having access to accurate travel data and how you can start using it to optimise your travel programmes. 

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