Delegate Management for Corporate Events
Managing delegates and their registration process can be cumbersome and time consuming particularly if your event has thousands of attendees. With that in mind we have built fully scalable delegate management systems that take the complexity and time out of successful guest management.
Our online registration system can be fully tailored to your requirements in terms of branding and the precise questions you need your attendees to answer. The registration site can also be built as part of a grander website with further details concerning the event as an additional event marketing tool.
Our secure online systems are of course fully supported by our clients account management team. We’ll setup an dedicated event concierge hotline and email address to answer and questions or concerns your attendees may have regarding the upcoming event. We’ll answer the phone and email in your name so your guests aren’t aware that they are speaking to an outsourced partner.
We’ll not only capture all relevant attendee details we’ll also pull together flight manifests, rooming lists, emergency contact datasheets, dietary requirement overviews….. everything you need to run your event. Authorised client users can also access live registration data and reports 24/7.
As well as managing inbound enquiries we also work with a growing number of clients providing an outbound call desk offering full support “chasing” registrations or actively inviting potential attendees.
Our delegate management service can be provided either as a stand alone service or as an integral part of an event for which we are managing additional services.
Our task is to remove the administrative burden from our clients team when it comes to delegate management. We therefore offer a full and personalised service as a seamless extension of our clients’ event management teams. We’ll set up a dedicated event phone number and email address and answer these in your name. You can be assured of the highest level of service from GD Events, your delegates are in safe hands contacting us and will only speak to members of your account management team who have a full knowledge of your event and can answer and questions immediately and professionally.
Be it a simple one page, secure registration website or a multi-page interactive website that details and teases upcoming event information we have the skills to build you an event website from scratch on a unique and event specific domain. There are no limitation to how the site will look, we start with a blank canvass and create something bespoke for each client for each event. As we manage website creation we can offer this service at a fraction of the price that some of our competitors offer.
We can provide a full range of communication services with your delegates. From the initial invite stage (be it digital or hard copy) through to event updates, joining instructions, last minute advice to post event feedback we can keep in touch with your attendees at every stage. Again, all communication regardless of format will be fully event branded in your name, not ours. Our systems ensure full personalisation of each and every dispatch and are kept relevant and interesting for your audience. Our concierge hotline remains upon at all times for guests to contact us directly should they have any questions or queries.
We’ve built on online registration system that is flexible to meet the diverse needs of our clients. We can securely capture any information required and have incorporated sophisticated conditional logic within our forms so you can ask different questions to different people. Our clients can access live registration data 24/7 to see latest numbers and details of registrants to date. The online registration system is also fully integrated with our email system making it simple to dispatch mass (yet personalised) emails to attendees. The system is fully scalable as has been used for events of up to 2200 attendees.
We appreciate that event feedback is now a crucial part of the event process and a vital factor in planning your future corporate event strategy. Through utilising our registration systems you have a quick and ready made way of dispatching post event feedback forms, questionnaires, surveys etc to your attendees. Our online system is integrated with our email systems and well known survey suppliers (such as Survey Monkey) which will allow you to gain detailed and comprehensive event feedback to assist with calculating that ever important event ROI.