Which top London airport was voted best for customer service?

Southend airport has been voted as the top London airport for customer service in a passenger survey carried out by consumer group Which?

The Essex airport recorded an overall customer score of 84 per cent in the study, which measured services at airports such as check-in, queues at security and passport control, baggage reclaim, food outlets, seating, toilets and the “friendliness and helpfulness” of staff.

Southend ranked well ahead of second placed London City, which scored 68 per cent, while Stansted and Luton ranked at the bottom of the list of London airports with scores of 38 per cent and 29 per cent respectively.

By |September 18th, 2017|Airports|

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