WELCOME
TO BETTER BUSINESS TRAVEL
Hello. We’re delighted KVH Media Group has chosen Gray Dawes to be your business travel partner.
You may be wondering how to get the best out of your business travel experience? How do you contact your dedicated team of Travel Consultants? Where do you find the online booking tool? How can you be sure you’re getting the widest choice of fares and the best rates? Don’t worry. This web page has all the answers. It’s packed full of useful information, videos, tutorials, links, downloads and more… all designed to make you the best KVH Media Group traveller you can be.
Safe travels!
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PERSONAL SERVICE
small dedicated team
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24/7 - 365
around the clock service
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FAST RESPONSE
calls answered within 3-5 rings
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CRISIS MANAGEMENT
in-house 24 hour emergency assistance
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MAXIMUM CHOICE
minimum of 3 fare options in 2 hours
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POLICY AUTOMATION
automated policy compliance
HIGH TECH
Intuitive travel apps and beautiful booking tools designed to delight.
HIGH TOUCH
A personal touch delivered by real people with a passion for travel.
HIGH CONTENT
We deliver the widest choice and the best rates and fares available.
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Better Process
We are a totally digital travel management company with a very personal approach to service deliver. The tool used by your dedicated team of travel consultants is exactly the same one you’ll use online for simple trips. So whether arranging travel with us, from your smartphone on the go or on your laptop in the office, it’s all in sync, cutting down on paperwork and improving processes.
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Time is Money
While you can find a flight or hotel room at a good price using a metasearch engine or online travel agency, you may not be finding the best options or rates and it can take you a lot more time – time better spent running your business! Plus, the dangers of DIY business travel come with no guarantee that a booking is within your travel policy, creating the real possibility of a refund or change.
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Policy Perfection
Your travel policy should be an ever evolving thing, ensuring it remains relevant to what’s happening in the world and within your own company. We’re here to guide, steer and manage all of that for you. As your own out-of-house travel department, we’ll manage your travel programme to drive enhancements across value, safety, sustainability and service.
YourTrip
Your online booking tool for business travel
Access multi-channel content for unrivalled choice and the best fares when booking air, hotel, rail, car and ancillaries. Presenting GDS, web, NDC and supplier direct rates in a simple and intuitive interface, YourTrip is the easy to use online booking tool that’ll help get KVH Media Group to wherever you want to go.
Your Travel Team
You are looked after by Team Echo
For more complex travel itineraries, which you may not feel comfortable booking yourself via YourTrip, a dedicated team of experienced Travel Consultants is there for you – Team Echo.
Passionate about travel and with a wealth of global travel management experience, Team Echo are on call for KVH Media Group to help with any requests you may have.
- Tel: 0161 509 1020
- Email: [email protected]
TripSure
Total travel itinerary, risk management and trip monitoring on the move
Track every element of your business trip from a single app, from flight gate changes to destination weather reports and everything in between.
Welcome to TripSure, the indispensable business travel app from Gray Dawes. Working seamlessly with our online booking tool, YourTrip, TripSure constantly monitors every element of every trip, sending customised alerts so you and your travellers can stay ahead of the curve on every trip.
Follow The Sun
We’re always on for KVH Media Group, when you need us and where you need us
The old ‘out of hours’ service offering is now a thing of the past. In fact, Gray Dawes doesn’t have an out of hours operation. That’s because we are ALWAYS ON, no matter where and when in the world you are.
Our unique ‘follow the sun’ service model is achieved via our three core Gray Dawes locations: UK, USA and Australia. Each operation hands over to the next around the clock, meaning a seamless Gray Dawes service to our clients with consistent service levels, technology, data and care.
Portal
Complete corporate travel management at your fingertips
Portal – our brand new and proprietary personalised travel management platform – is designed to be the very heart of our service offering.
Portal provides a single personalised environment from which KVH Media Group travellers, travel arrangers and travel managers can easily access our full suite of online travel tools and technologies, including traveller profiles, trip information, online booking, duty of care information, data and much, much, more.
Portal has been designed to be easy and intuitive to use and is fully cloud secure. To ensure simple mass deployment, and to encourage high levels of adoption and satisfaction, Portal can be accessed via single sign-on – removing the need for users to have to remember yet another username and password combination!
WHO WE ARE
THIS IS GRAY DAWES
Unquestionable and award-winning quality
Our proprietary travel technology is totally flexible and completely tailored to your organisation. We’ve partnered with the market-leaders, Atriis, to create YourTrip – a powerfully versatile yet rewardingly simple booking engine.
Because that’s how it should be.
Whether offline or online, agent managed or client self-service, YourTrip delivers a seamless and content-rich business travel booking experience.
GRAY DAWES
TRAVEL BROCHURE
Want to find out more about us? Please take some time to browse through our entire website, not just this landing page. Or you can view or download our brochure .
We achieve this because of the depths we go to in understanding our clients; their culture, their values and their objectives. Only then can we deliver on a higher level, with our trademark emphasis on the personal touch. Only then can we delight with remarkable value, innovation and service.
That’s what we call ‘better’ travel.
GREATER THAN THE
SUM OF OUR PARTS
We don't just specialise in business travel you know.
We're a part of the Gray Dawes Group, an organisation with specialisms and expertise in many sectors. If you need help planning the holiday of your dreams, or showcasing an event that'll never be forgotten, then we've got you covered.
TUTORIALS
HOW TO videos
Step by step guides to your new travel tools
Below you’ll find a range of short tutorial videos which will help get you started using YourTrip for booking everything from flights, hotels and rail to ground transportation and car hire.
And did you know that YourTrip is the same system software that your Gray Dawes Travel Team uses, so whether offline or online, agent managed or self-service, YourTrip delivers a seamless and content-rich business travel booking experience.
YourTrip
TUTORIAL VIDEOS
- How to book a flight
- How to book rail
- How to book a hotel
… and much more!
GET SET FOR TRAVEL
PRODUCTS
Leave your LEGACY
We have teamed up with Forest Carbon to provide a carbon offsetting programme that helps you travel sustainably and make a positive difference to the planet. Our LEGACY initiative allows you to automatically offset your entire business travel carbon emissions, giving you carbon credits that will be invested in sustainability projects around the world.
LATEST FROM OUR BLOG
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How do Expedia’s hotel rates compare to those from a traditional GDS, and what benefits can be passed on to the business traveller? In this special guest edition of Travel Talks, we explore what savings Expedia can offer business travellers on negotiated rates, what they’ve been doing in the luxury hotel space, their roadmap for future innovations of the platform and much more.
How to Pick the Perfect Online Booking Tool
Quality travel technology is one of the key pillars of any travel management company worth its salt. But getting it right isn’t easy. There are dozens of OBTs on the market, each one with its own strengths, weaknesses, functionalities, and ways of working. With so many options, picking the right tool for you and your organisation can be a daunting prospect. In this handy guide to picking the perfect online booking tool, we take an in-depth look at all of the factors you need to consider so that you can rest easy knowing you’ve made the right choice.
Vilnius: A Business Traveller’s Guide
Are you planning on travelling to Vilnius for work? Once referred to as the Rome of the North for its reputation as a stronghold of Catholic values and its architectural beauty, the city is fast becoming a central business hub and a cradle for fledgling startups. Throw in competitive tax rates and a government actively supporting foreign investment, and you’ll see why Vilnius is the worst-kept secret for businesses of all sizes. In this comprehensive guide to Vilnius for business travellers, we delve deeper into navigating the city’s unique corporate landscape, offer our top tips for getting around, and pick out our top 3 things to see or do to make your trip unforgettable.