WELCOME

TO BETTER BUSINESS TRAVEL

Hello. We’re delighted KVH Media Group has chosen Gray Dawes to be your business travel partner.

You may be wondering how to get the best out of your business travel experience? How do you contact your dedicated team of Travel Consultants? Where do you find the online booking tool? How can you be sure you’re getting the widest choice of fares and the best rates? Don’t worry. This web page has all the answers. It’s packed full of useful information, videos, tutorials, links, downloads and more… all designed to make you the best KVH Media Group traveller you can be.

Safe travels!

PERSONAL SERVICE

small dedicated team

24/7 - 365

around the clock service

FAST RESPONSE

calls answered within 3-5 rings

CRISIS MANAGEMENT

in-house 24 hour emergency assistance

MAXIMUM CHOICE

minimum of 3 fare options in 2 hours

POLICY AUTOMATION

automated policy compliance

 

HIGH TECH

Intuitive travel apps and beautiful booking tools designed to delight.

 

HIGH TOUCH

A personal touch delivered by real people with a passion for travel.

 

HIGH CONTENT

We deliver the widest choice and the best rates and fares available.

icon data

Better Process

We are a totally digital travel management company with a very personal approach to service deliver. The tool used by your dedicated team of travel consultants is exactly the same one you’ll use online for simple trips. So whether arranging travel with us, from your smartphone on the go or on your laptop in the office, it’s all in sync, cutting down on paperwork and improving processes.

Time is Money

While you can find a flight or hotel room at a good price using a metasearch engine or online travel agency, you may not be finding the best options or rates and it can take you a lot more time – time better spent running your business! Plus, the dangers of DIY business travel come with no guarantee that a booking is within your travel policy, creating the real possibility of a refund or change.

Policy Perfection

Your travel policy should be an ever evolving thing, ensuring it remains relevant to what’s happening in the world and within your own company. We’re here to guide, steer and manage all of that for you. As your own out-of-house travel department, we’ll manage your travel programme to drive enhancements across value, safety, sustainability and service.

YourTrip

Your online booking tool for business travel

 

Access multi-channel content for unrivalled choice and the best fares when booking air, hotel, rail, car and ancillaries. Presenting GDS, web, NDC and supplier direct rates in a simple and intuitive interface, YourTrip is the easy to use online booking tool that’ll help get KVH Media Group to wherever you want to go.

Your Travel Team

You are looked after by Team Echo

 

For more complex travel itineraries, which you may not feel comfortable booking yourself via YourTrip, a dedicated team of experienced Travel Consultants is there for you – Team Echo.

Passionate about travel and with a wealth of global travel management experience, Team Echo are on call for KVH Media Group to help with any requests you may have.

TripSure

Total travel itinerary, risk management and trip monitoring on the move

 

Track every element of your business trip from a single app, from flight gate changes to destination weather reports and everything in between.

Welcome to TripSure, the indispensable business travel app from Gray Dawes. Working seamlessly with our online booking tool, YourTrip, TripSure constantly monitors every element of every trip, sending customised alerts so you and your travellers can stay ahead of the curve on every trip.

Follow The Sun

We’re always on for KVH Media Group, when you need us and where you need us

 

The old ‘out of hours’ service offering is now a thing of the past. In fact, Gray Dawes doesn’t have an out of hours operation. That’s because we are ALWAYS ON, no matter where and when in the world you are.

Our unique ‘follow the sun’ service model is achieved via our three core Gray Dawes locations: UK, USA and Australia. Each operation hands over to the next around the clock, meaning a seamless Gray Dawes service to our clients with consistent service levels, technology, data and care.

Portal

Complete corporate travel management at your fingertips

 

Portal – our brand new and proprietary personalised travel management platform – is designed to be the very heart of our service offering.

Portal provides a single personalised environment from which KVH Media Group travellers, travel arrangers and travel managers can easily access our full suite of online travel tools and technologies, including traveller profiles, trip information, online booking, duty of care information, data and much, much, more.

Portal has been designed to be easy and intuitive to use and is fully cloud secure. To ensure simple mass deployment, and to encourage high levels of adoption and satisfaction, Portal can be accessed via single sign-on – removing the need for users to have to remember yet another username and password combination!

WHO WE ARE

THIS IS GRAY DAWES

Unquestionable and award-winning quality

After more than fifty years as a leader of international travel management, we’ve built an enviable reputation of which we are fiercely proud. Put simply, we deliver a better business travel experience, 24/7.

 

Our proprietary travel technology is totally flexible and completely tailored to your organisation. We’ve partnered with the market-leaders, Atriis, to create YourTrip – a powerfully versatile yet rewardingly simple booking engine.

Because that’s how it should be.

Whether offline or online, agent managed or client self-service, YourTrip delivers a seamless and content-rich business travel booking experience.

 

GRAY DAWES

TRAVEL BROCHURE

Want to find out more about us? Please take some time to browse through our entire website, not just this landing page. Or you can view or download our brochure .

At Gray Dawes Travel we recognise that we’re not just there to secure the best travel fares, the most innovative itineraries, the slickest online tools or the most experienced consultants. We’re there as an extension of our clients’ own organisations; their out-of-house travel management department.

We achieve this because of the depths we go to in understanding our clients; their culture, their values and their objectives. Only then can we deliver on a higher level, with our trademark emphasis on the personal touch. Only then can we delight with remarkable value, innovation and service.

That’s what we call ‘better’ travel.

GREATER THAN THE

SUM OF OUR PARTS

We don't just specialise in business travel you know.

 

We're a part of the Gray Dawes Group, an organisation with specialisms and expertise in many sectors. If you need help planning the holiday of your dreams, or showcasing an event that'll never be forgotten, then we've got you covered.

TUTORIALS

HOW TO videos

Step by step guides to your new travel tools

We appreciate that learning a new online booking tool can be a little daunting. Don’t worry, our YourTrip tool is super intuitive and really user friendly, so you’ll be booking your next trip in no time.

Below you’ll find a range of short tutorial videos which will help get you started using YourTrip for booking everything from flights, hotels and rail to ground transportation and car hire.

And did you know that YourTrip is the same system software that your Gray Dawes Travel Team uses, so whether offline or online, agent managed or self-service, YourTrip delivers a seamless and content-rich business travel booking experience.

 

YourTrip
TUTORIAL VIDEOS

Here you’ll find a handy range of tutorials for our online booking tool, YourTrip, covering everything from:

  • How to book a flight
  • How to book rail
  • How to book a hotel

… and much more!

GET SET FOR TRAVEL

Watch our diverse range of Get Set training videos to help bring you up to speed with the latest ‘how to’ practices for navigating business travel in a post-Brexit, pandemic world. And for lot’s more information, guidance and resources, be sure to visit our indispensable Traveller Toolkit.

PRODUCTS

Check out some of our latest fantastic products with these introductory videos.

Leave your LEGACY

We have teamed up with Forest Carbon to provide a carbon offsetting programme that helps you travel sustainably and make a positive difference to the planet. Our LEGACY initiative allows you to automatically offset your entire business travel carbon emissions, giving you carbon credits that will be invested in sustainability projects around the world.

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