In this episode of our award-winning webinar series, account managers Emma Meredith and Julie Oliva share their experience and offer practical guidance on how to save money on business travel. If you’re looking to cut costs in your corporate travel programme, this video is for you!
Creating a Request for Proposal (RFP) for business travel can be complicated. Done right, it grants you access to excellent suppliers, unlocks better cost savings, and results in smoother travel experiences for you and your travellers. In this article, we give our top tips for putting together an RFP from internal alignment and building a shortlist to preparing the document and presenting it with confidence.
As your company grows, so do the demands of managing business travel. What once worked for a small team can quickly become a logistical headache – missed savings, compliance gaps, and limited support for employees on the move. This article outlines six clear signs it’s time to partner with a TMC. From rising travel costs and missed duty of care obligations to the complexities of international expansion, we’ll explore how a TMC can bring structure, savings, and peace of mind to your business travel programme, so you can focus on growth while your TMC handles the rest.
Gray Dawes Group have partnered with Sabre to provide our new and exclusive global distribution system. The multi-year collaboration marks a significant milestone for both companies. By selecting Sabre as its sole global distribution system (GDS), we are aligning our entire travel operation on a single, scalable technology foundation. This unified approach means greater efficiencies for us and our clients, reduced complexity, and more resources available to enhance client service through our unique’ “Always On” service model.
From intuitive chatbots to predictive analytics, AI offers businesses significant efficiencies and raises important questions around data privacy, ethics, and sustainability. At Gray Dawes Travel, we’re embracing AI, but understand that it needs to be done responsibly. In this article, we explore the negative impact of AI, how we, as an organisation, can mitigate these impacts, and look to the future of the technology and how it might enhance travel.
What does good customer service look like? For Gray Dawes, travel management isn’t just about our award-winning technology or access to comprehensive travel content – even if these are vitally important to a travel programme. In this article, we spoke to our very own Julie Hamstead-Wallis, an experienced Operations Manager, about what makes good customer service, the importance of building rapport, and how Gray Dawes goes the extra mile to help our clients get the most out of their travel.