A Day In The Life of the Head of IT Operations

A Day In The Life of the Head of IT Operations

It wouldn’t be too outlandish to suggest that Colin’s IT career started in the seaside arcades of Margate. Now Head of IT Operations at Gray Dawes, Colin has had a long and varied career defined by the rapidly changing face of technology. In this article, we chat with Colin about his day-to-day responsibilities as the Head of IT Operations at Gray Dawes Travel, his ultimate career highlights, and what it takes to be a leader in the industry.

Travel Talks Australia – 2025 Trends & Predictions

Travel Talks Australia – 2025 Trends & Predictions

Join our General Manager in Australia, Ben Moylan, and Senior Vice President of Gray Dawes Australia, Kathryn Sari, as they discuss what will influence corporate travel management in 2025. Dave and John also offer a few tips on how to elevate your business travel experience in the year ahead.

How to Combat the Fragmentation of Business Travel Content

How to Combat the Fragmentation of Business Travel Content

With change comes increased complexity and content fragmentation. In a recent whitepaper published by the Business Travel Association (BTA), content fragmentation is described as: “The lack of ability to provide consistency in service, data, and content across corporate travel; arisen from challenges and complexities from diverse content sources, formats and multiple distribution channels”. In this article, we identify the report’s key findings and discover how the future of the business travel sector might look.

Travel Talks 13 – Expedia

Travel Talks 13 – Expedia

How do Expedia’s hotel rates compare to those from a traditional GDS, and what benefits can be passed on to the business traveller? In this special guest edition of Travel Talks, we explore what savings Expedia can offer business travellers on negotiated rates, what they’ve been doing in the luxury hotel space, their roadmap for future innovations of the platform and much more.

How to Pick the Perfect Online Booking Tool

How to Pick the Perfect Online Booking Tool

Quality travel technology is one of the key pillars of any travel management company worth its salt. But getting it right isn’t easy. There are dozens of OBTs on the market, each one with its own strengths, weaknesses, functionalities, and ways of working. With so many options, picking the right tool for you and your organisation can be a daunting prospect. In this handy guide to picking the perfect online booking tool, we take an in-depth look at all of the factors you need to consider so that you can rest easy knowing you’ve made the right choice.