How to Handle Business Travel in a Crisis

How to Handle Business Travel in a Crisis

In a perfect world, business travel plans would unfold exactly as they’re supposed to. Reality, however, is far less predictable and crises such as natural disasters, political unrest, or sudden logistical changes can flip a business trip on its head. In this article, we speak to James Challis, Operations Manager at Gray Dawes, about the importance of keeping travellers informed, the benefits of having a well-oiled response strategy, and the power of our TripSure app in keeping travellers safe.

Gray Dawes Group Partners with Sabre

Gray Dawes Group Partners with Sabre

Gray Dawes Group have partnered with Sabre to provide our new and exclusive global distribution system. The multi-year collaboration marks a significant milestone for both companies. By selecting Sabre as its sole global distribution system (GDS), we are aligning our entire travel operation on a single, scalable technology foundation. This unified approach means greater efficiencies for us and our clients, reduced complexity, and more resources available to enhance client service through our unique’ “Always On” service model.

Artificial Intelligence in Business Travel

Artificial Intelligence in Business Travel

From intuitive chatbots to predictive analytics, AI offers businesses significant efficiencies and raises important questions around data privacy, ethics, and sustainability. At Gray Dawes Travel, we’re embracing AI, but understand that it needs to be done responsibly. In this article, we explore the negative impact of AI, how we, as an organisation, can mitigate these impacts, and look to the future of the technology and how it might enhance travel. 

A Day In The Life of the Head of IT Operations

A Day In The Life of the Head of IT Operations

It wouldn’t be too outlandish to suggest that Colin’s IT career started in the seaside arcades of Margate. Now Head of IT Operations at Gray Dawes, Colin has had a long and varied career defined by the rapidly changing face of technology. In this article, we chat with Colin about his day-to-day responsibilities as the Head of IT Operations at Gray Dawes Travel, his ultimate career highlights, and what it takes to be a leader in the industry.