CASE DESCRIPTION
Our task was to move the management of travel to a centrally managed process through Gray Dawes effectively managing costs, supplying a robust and comprehensive round the clock service, gaining travellers and bookers buy in, after doing it so long in house.
THE DETAILS
Flights
Accommodation
Full Visa assistance
Traveller location reporting
Transactions are increasing 20% year on year
THE PLAN
We consolidated and analysed management information looking for fare/rate negotiation opportunities. This led to the full renegotiation of a preferred hotel programme.
A rigorous travel policy was created, discussed and then implemented for all business travel transactions. KPIs were agreed and reported against in full through Management Information.
THE SOLUTION
A communication campaign was devised and distributed to communicate to the client’s travellers and bookers the move to a centrally managed travel management service and crucially the benefits that such a change would bestow onto them as individuals as well as the business as a whole.
ACHIEVEMENTS
Fees £46k, demonstrable savings achieved £125k
£30k split ticketing saving
£12k negotiated airfare saving
£52k of free British Airways flights accrued
£15k of free Star Alliance flights accrued
£5k “waivers and favours” savings
Up to 50% saving on consular fees
£11k saving through online booking communication drive
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