implementation

a better on-boarding process for

Hello Acme and welcome to better business travel…

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Suzanne Horner
CEO

MEET YOUR IMPLEMENTATION TEAM​

Full Name

Job Title

Full Name

Job Title

Full Name

Job Title

Full Name

Job Title

ROLES & RESPONSIBILITIES

Gray Dawes

Sales

Implementation

Account Manager

Operations

Executive Sponsor

Client Name

Project Manager

Day to Day

Finance

Senior Sponsorship

CRITICAL SUCCESS FACTORS

1. Projects goals & Key Deliverables 

2. Go-Live Date

3. Review Process

PROJECT STEPS & INFORMATION GATHERING

PLANNING & NEXT STEPS

1. Next Steps 

2. Future Meetings

3. AOB

IMPLEMENTATION CASE STUDY…

Ensuring a smooth transition

JDX Consulting had no documented policy or defined process when it came to business travel. Each individual booked travel online using their personal credit card and claimed back on expenses. The reconciliation process for each individual expense claim placed a particular strain on the Finance team and took out 4 working days of time a month. The company also lacked visibility of their travellers which caused concerns over duty of care. The lack of policy and compliance also contributed to increased costs and concerns about best value.

Gray Dawes Head of Sales met with JDX Consulting to understand their key requirement’s; a local personal service, travel policy development, value for money, visibility of their travellers, a succinct payment mechanism. She then developed a JDX specific Scope of Services document which detailed our offering. A kick-off implementation call was scheduled which included; Lead Consultant, Operations Manager, Head of Sales, JDX Travel lead, Implementation Manager.

N
Arranged traveller drop in sessions to meet the dedicated Travel Consultant and Account Manager
N

Developed travel policy, bench-marked against similar clients

N

Established rate caps for hotels in key locations

N

Set up account facility meaning only one payment per month

N

Ability to book travel throughout the implementation period

N

Developed traveller profiling tool

TAKE THE FINAL STEP TO BETTER BUSINESS TRAVEL

 

 

 

Gray Dawes Consulting is an impartial, in-house team of experienced travel data experts who combine 90 years of experience, market-leading tools and analytical thinking to drive corporate travel booking efficiencies, cost savings and traveller satisfaction.

Our approach is to fully understand a client’s organisation; its culture, employees and business objectives, which helps us make informed, realistic, achievable and measurable recommendations about enhancing your travel programme.

We typically deliver up to 22% in savings by looking at 28 KPI levers surrounding costs. So, if driving value is your goal then our holistic approach is designed to assess and measure efficiencies at every step of the booking process.

We make sure we have every eventuality covered to ensure your travel programme operates more efficiently through change.

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If you require any further information then please do not hesistate to contact CONTACT DETAILS

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OUR PURPOSE

At the heart of everything we do are our people. We don’t just mean just our employees, but our clients and suppliers too.

At Gray Dawes Group we strive to create an environment which recognises and nurtures a healthy work/life balance – for our staff and clients alike.

By providing our customers with better travel management, they’re able to achieve what they need to by working flexibly, whether in the office, at home or around the globe.

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