Hello Acme and welcome to better business travel…
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Suzanne Horner
CEO
MEET YOUR IMPLEMENTATION TEAM
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Job Title
Full Name
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ROLES & RESPONSIBILITIES
Gray Dawes
Sales
Implementation
Account Manager
Operations
Executive Sponsor
Client Name
Project Manager
Day to Day
Finance
Senior Sponsorship
CRITICAL SUCCESS FACTORS
1. Projects goals & Key Deliverables
2. Go-Live Date
3. Review Process
PROJECT STEPS & INFORMATION GATHERING
PLANNING & NEXT STEPS
1. Next Steps
2. Future Meetings
3. AOB
IMPLEMENTATION CASE STUDY…
Ensuring a smooth transition
JDX Consulting had no documented policy or defined process when it came to business travel. Each individual booked travel online using their personal credit card and claimed back on expenses. The reconciliation process for each individual expense claim placed a particular strain on the Finance team and took out 4 working days of time a month. The company also lacked visibility of their travellers which caused concerns over duty of care. The lack of policy and compliance also contributed to increased costs and concerns about best value.
Gray Dawes Head of Sales met with JDX Consulting to understand their key requirement’s; a local personal service, travel policy development, value for money, visibility of their travellers, a succinct payment mechanism. She then developed a JDX specific Scope of Services document which detailed our offering. A kick-off implementation call was scheduled which included; Lead Consultant, Operations Manager, Head of Sales, JDX Travel lead, Implementation Manager.
Developed travel policy, bench-marked against similar clients
Established rate caps for hotels in key locations
Set up account facility meaning only one payment per month
Ability to book travel throughout the implementation period
Developed traveller profiling tool
TAKE THE FINAL STEP TO BETTER BUSINESS TRAVEL
Gray Dawes Consulting is an impartial, in-house team of experienced travel data experts who combine 90 years of experience, market-leading tools and analytical thinking to drive corporate travel booking efficiencies, cost savings and traveller satisfaction.
Our approach is to fully understand a client’s organisation; its culture, employees and business objectives, which helps us make informed, realistic, achievable and measurable recommendations about enhancing your travel programme.
We typically deliver up to 22% in savings by looking at 28 KPI levers surrounding costs. So, if driving value is your goal then our holistic approach is designed to assess and measure efficiencies at every step of the booking process.
We make sure we have every eventuality covered to ensure your travel programme operates more efficiently through change.
LATEST FROM OUR BLOG
Travel Talks – Don’t Leave Your Hotels Behind
Watch our SME Account Managers discuss their top tips on helping travel bookers save money and time while reducing risk when booking hotels.
5 Hidden Costs of Managing Business Travel In-House
The visible cost of flights and hotels is only a fraction of what organisations truly spend on business travel. In-house travel management often conceals a range of indirect expenses that quietly affect budgets over time. From the administrative burden placed on internal teams to missed access to negotiated supplier rates, the financial impact extends far beyond initial bookings.
How to Handle Business Travel in a Crisis
In a perfect world, business travel plans would unfold exactly as they’re supposed to. Reality, however, is far less predictable and crises such as natural disasters, political unrest, or sudden logistical changes can flip a business trip on its head. In this article, we speak to James Challis, Operations Manager at Gray Dawes, about the importance of keeping travellers informed, the benefits of having a well-oiled response strategy, and the power of our TripSure app in keeping travellers safe.
If you require any further information then please do not hesistate to contact CONTACT DETAILS
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CONNECT WITH US
OUR PURPOSE
At the heart of everything we do are our people. We don’t just mean just our employees, but our clients and suppliers too.
At Gray Dawes Group we strive to create an environment which recognises and nurtures a healthy work/life balance – for our staff and clients alike.
By providing our customers with better travel management, they’re able to achieve what they need to by working flexibly, whether in the office, at home or around the globe.
