Hello Acme and welcome to better business travel…
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Suzanne Horner
CEO
MEET YOUR IMPLEMENTATION TEAM

Full Name
Job Title

Full Name
Job Title

Full Name
Job Title

Full Name
Job Title
ROLES & RESPONSIBILITIES
Gray Dawes

Sales

Implementation

Account Manager

Operations

Executive Sponsor
Client Name

Project Manager

Day to Day

Finance

Senior Sponsorship
CRITICAL SUCCESS FACTORS
1. Projects goals & Key Deliverables
2. Go-Live Date
3. Review Process
PLANNING & NEXT STEPS
1. Next Steps
2. Future Meetings
3. AOB
IMPLEMENTATION CASE STUDY…
Ensuring a smooth transition
JDX Consulting had no documented policy or defined process when it came to business travel. Each individual booked travel online using their personal credit card and claimed back on expenses. The reconciliation process for each individual expense claim placed a particular strain on the Finance team and took out 4 working days of time a month. The company also lacked visibility of their travellers which caused concerns over duty of care. The lack of policy and compliance also contributed to increased costs and concerns about best value.
Gray Dawes Head of Sales met with JDX Consulting to understand their key requirement’s; a local personal service, travel policy development, value for money, visibility of their travellers, a succinct payment mechanism. She then developed a JDX specific Scope of Services document which detailed our offering. A kick-off implementation call was scheduled which included; Lead Consultant, Operations Manager, Head of Sales, JDX Travel lead, Implementation Manager.
Developed travel policy, bench-marked against similar clients
Established rate caps for hotels in key locations
Set up account facility meaning only one payment per month
Ability to book travel throughout the implementation period
Developed traveller profiling tool
TAKE THE FINAL STEP TO BETTER BUSINESS TRAVEL
Gray Dawes Consulting is an impartial, in-house team of experienced travel data experts who combine 90 years of experience, market-leading tools and analytical thinking to drive corporate travel booking efficiencies, cost savings and traveller satisfaction.
Our approach is to fully understand a client’s organisation; its culture, employees and business objectives, which helps us make informed, realistic, achievable and measurable recommendations about enhancing your travel programme.
We typically deliver up to 22% in savings by looking at 28 KPI levers surrounding costs. So, if driving value is your goal then our holistic approach is designed to assess and measure efficiencies at every step of the booking process.
We make sure we have every eventuality covered to ensure your travel programme operates more efficiently through change.
LATEST FROM OUR BLOG
Travel Talks – How Corporate Travel is Becoming More Personalised
Business travellers are demanding – and expecting – much more personalised travel experiences. We’re joined by United Airlines to examine how the industry is evolving in order to deliver unique services and experiences for corporate travellers, based on their individual preferences, selections and destinations.
The ROI of Business Travel
Business travel is often viewed as a cost to manage, especially in uncertain economic times, but when approached with clear intent, it becomes a powerful driver of business success. Purpose-driven travel strengthens relationships, accelerates revenue opportunities, and enables collaboration in ways that virtual interactions cannot fully replicate. By focusing on value rather than volume, organisations can unlock long-term growth, improve operational efficiency, and ensure every trip contributes meaningfully to strategic objectives.
How Leakage Can Derail Your Travel Programme (And How to Stop It)
Preventing leakage is a vitally important step in ensuring your travel policy works effectively and stands the test of time. In this article, we take a closer look into the causes of leakage and give practical advice on what you can do to prevent it.
If you require any further information then please do not hesistate to contact CONTACT DETAILS
OUR PURPOSE
At the heart of everything we do are our people. We don’t just mean just our employees, but our clients and suppliers too.
At Gray Dawes Group we strive to create an environment which recognises and nurtures a healthy work/life balance – for our staff and clients alike.
By providing our customers with better travel management, they’re able to achieve what they need to by working flexibly, whether in the office, at home or around the globe.









