WELCOME
TO BETTER BUSINESS TRAVEL
Hello. We’re delighted to be GSMA’s business travel partner!
If you have any questions about how corporate travel works for GSMA, the chances are this landing page has the answers. How do you contact your dedicated team of Travel Consultants? Where do you find the online booking tool? What does NDC mean and how can you benefit from it? Don’t worry. This web page is packed full of useful information, videos, tutorials, links, downloads and more… all designed to allay any uncertainties and teach you all you need to know about your Gray Dawes Travel solution, which includes our GSMA dedicated China travel partner, DTG.
So, grab yourself a coffee and take a good look around. This is what better business travel looks like!
YOUR TRAVEL TEAMS
GLOBAL TEAM
Contact Details
- your team: Team Foxtrot
- email us: [email protected]
- call us: +44 (0)844 855 3759
- account manager: Gavin Sanderson
+44 (0)7932 456368
Your Global Team
Julie Hamstead-Wallis
Operations Manager
meet Julie
- Years Spent in Travel: 20
- Favourite Travel Destination: Las Vegas – because it’s so awesome! Casinos, food, people, parties, shopping, and the heat!
- Fun Fact About Me: I am Canadian
- Guilty Pleasure: I collect coins and I am a metal detectorist.
Lisa Titmas
Reservations Supervisor
meet Lisa
- Years Spent in Travel: 30 (God, I’m getting old!)
- Favourite Travel Destination: Thailand – Great memories from my honeymoon and it offers everything , Luxury at great prices , amazing food , beautiful beaches , fabulous places to discover.
- Fun Fact About Me: I love fast supercars and would love to do a circuit day of racing. ( I challenge the boy racers in the office …lol).
- Guilty Pleasure: Chocolate and a Good Spiced Rum & Coke ! 😊
Katie Glassford
Travel Consultant
meet Katie
- Years Spent in Travel:28 years… although I still believe I’m 18.
- Favourite Travel Destination: West Virginia, the beautiful views and relaxed way of life… Almost Heaven!
- Fun Fact About Me: I’m a lifelong Ipswich Town fan and the best day of my life was watching Ipswich win the 2000 Play off final at Wembley (although I tell my husband my best day was of course our wedding day!)
- Guilty Pleasure: My eclectic choice of music, I would love to see Barbra Streisand live, and would also love to share a cheeky frozen margarita with Jimmy Buffett!
Natalie Syrett
Travel Consultant
meet Natalie
- Years Spent in Travel: 21
- Favourite Travel Destination: Costa Rica, the most beautiful place and where I got married.
- Fun Fact About Me: I am scared of heights.
- Guilty Pleasure: Purposely leaving no toilet roll for my husband – never gets old 😊
Richard Keast
Travel Consultant
meet Richard
- Years Spent in Travel: Put it this way…a lot of my colleagues weren’t born when I started out in travel!
- Favourite Travel Destination: Scotland…and it has nothing to do whatsoever with our CEO being Scottish!
- Fun Fact About Me: I can order ‘2 beers please’ in 35 different languages.
- Guilty Pleasure: I’m addicted to Homes Under The Hammer and Bargain Hunt.
Rachel Brunsden
Travel Consultant
meet Rachel
- Years Spent in Travel: 30+… definitely getting old!
- Favourite Travel Destination: Anywhere exotic – love meeting new people and enjoying new cultures and food.
- Fun Fact About Me: I love my tropical garden and would love to be able to plant all those wonderful plants that we have as houseplants outside all year.
- Guilty Pleasure: Chocolate
Aggie Teszka
Travel Consultant
meet Aggie
- Years Spent in Travel: 14
- Favourite Travel Destination: I have many favourites…. Greek islands and Bali are on top of my list– nothing beats their hospitality, great food and magical vibe!
- Fun Fact About Me: I actually like winter, snowy scenery and winter sports – skiing is my element.
- Guilty Pleasure: Fancy dining and….pistachio gelato per favore!
John Russell
Travel Consultant
meet John
- Years Spent in Travel: 25 years – has been a fun filled roller coaster with many wonderful memories.
- Favourite Travel Destination: Hawaiian Islands top the chart for so many reasons – only downside is they are too far away!
- Fun Fact About Me: My hairdresser thinks I am perfect in every way!
- Guilty Pleasure: None – no guilt about living the dream!
Kayleigh Baldwin-Jones
Reservations Supervisor
Lara Sharples
Travel Consultant
James Scott
Travel Consultant
Adelina Petrova
Travel Consultant
Sheelagh Yeoman
Travel Consultant
CHINA TRAVEL TEAM
GSMA’s local team in China
The travel team who speaks your language
Partnering Gray Dawes to provide GSMA with a bespoke, local travel service in China is DTG.
Contact Details
- 24 Hour Hotline: 400 822 5060
- email us: [email protected]
- Travel Consultant: Ms. Hu Zeyuan
- Account Manager: Serina Chen
DTG Corporate Travel
- Yunnan Road No.49, Nanjing 210000,People’s Republic of China
4F,Building A3, No.1528, Gumei Road, Xuhui District, Shanghai, 200233 ,People’s Republic of China
- 55th Floor Golden Eagle International Center, No. 1 Zhujiang Road, Nanjing, Jiangsu Province, China
DTG Corporate Travel was established in 2003, belonging to Tongcheng Travel Group, is a one-stop service platform for enterprises. It integrats travel, expense control, OA system, payment, reimbursement in one, committed to helping enterprises achieve corporate consumption compliance transparency, cost reduction and efficiency.
Serina Cheng
Account Manager
Hu Zeyuan
Travel Consultant
WHO WE ARE
THIS IS GRAY DAWES
Unquestionable and award-winning quality
After more than fifty years as a leader of international travel management, we’ve built an enviable reputation of which we are fiercely proud. Put simply, we deliver a better business travel experience, 24/7.
Our proprietary travel technology is totally flexible and completely tailored to your organisation. We’ve partnered with the market-leaders, Atriis, to create YourTrip – a powerfully versatile yet rewardingly simple booking engine.
Because that’s how it should be.
Whether offline or online, agent managed or client self-service, YourTrip delivers a seamless and content-rich business travel booking experience.
GRAY DAWES
TRAVEL BROCHURE
Want to find out more about us? Please take some time to browse through our entire website, not just this landing page. Or you can view or download our brochure .
At Gray Dawes Travel we recognise that we’re not just there to secure the best travel fares, the most innovative itineraries, the slickest online tools or the most experienced consultants. We’re there as an extension of our clients’ own organisations; their out-of-house travel management department.
We achieve this because of the depths we go to in understanding our clients; their culture, their values and their objectives. Only then can we deliver on a higher level, with our trademark emphasis on the personal touch. Only then can we delight with remarkable value, innovation and service.
That’s what we call ‘better’ travel.
TUTORIALS
HOW TO videos
Step by step guides to your new travel tools
We appreciate that learning a new online booking tool can be a little daunting. Don’t worry, our YourTrip tool is super intuitive and really user friendly, so you’ll be booking your next trip in no time.
Below you’ll find a range of short tutorial videos which will help get you started using YourTrip for booking everything from flights, hotels and rail to ground transportation and car hire.
And did you know that YourTrip is the same system software that your Gray Dawes Travel Team uses, so whether offline or online, agent managed or self-service, YourTrip delivers a seamless and content-rich business travel booking experience.
YourTrip
TUTORIAL VIDEOS
Here you’ll find a handy range of tutorials for our online booking tool, YourTrip, covering everything from:
- How to book a flight
- How to book rail
- How to book a hotel
… and much more!
TRAVEL TALKS
Our informative webinar series covering all things corporate travel.
PRODUCTS
Find out more about some of our range of fantastic products with these introductory videos.
GREATER THAN THE
SUM OF OUR PARTS
We don't just specialise in business travel you know.
We're a part of the Gray Dawes Group, an organisation with specialisms and expertise in many sectors. If you need help planning the holiday of your dreams, or showcasing an event that'll never be forgotten, then we've got you covered.
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