5 Questions Every Travel Manager Should be Asking About Service

5 Questions Every Travel Manager Should be Asking About Service

Service is what ties together the reality of day-to-day travel. It’s also the hardest thing to assess. Every TMC will tell you their service is excellent. So the trick is knowing which questions to ask to get a better gauge on how they stack up. In this article, we give 5 questions that you should have on their list when looking for a new TMC, reviewing an existing partnership, or simply wondering whether you’re getting the very best service for you.

A Better Business Travel Experience

A Better Business Travel Experience

From an expanded Flying Club status match programme and world-class airport lounges to increased services on key international routes, Virgin Atlantic is making it easier than ever for travellers to enjoy its premium experience. Here’s a closer look at what’s new for 2026 and beyond.

The New Travel Marketplace

The New Travel Marketplace

The traditional model of searching and booking travel is evolving into something much broader: a travel marketplace where content can come from multiple sources and where airlines, hotels and other suppliers can present increasingly personalised products and offers to travellers. But how do you give travellers more choice without giving them more complexity? That was the focus of our latest Travel Talks, where we were joined by Sabre to explore how the way we buy business travel is changing – and what this means for travellers, travel managers and TMCs.

Business Travel Trends Shaping the Road Ahead in 2027

Business Travel Trends Shaping the Road Ahead in 2027

Business travel is entering a new phase. As cost pressures begin to ease, businesses are looking beyond simply controlling spend and asking tougher questions about value, technology, sustainability and traveller experience. Drawing on the latest GBTA forecast and insights from the 2026 GBTA Convention, we explore the key trends that will shape corporate travel in 2027 and what they mean for travel managers.

Istanbul: A Business Traveller’s Guide

Istanbul: A Business Traveller’s Guide

Are you planning on travelling to Istanbul for work? In this comprehensive guide to Istanbul for business travellers, we delve deeper into navigating the city’s unique corporate landscape, offer our top tips for getting around, and pick out our top 3 things to see or do to make your trip unforgettable.