The Airline Refund Crisis

The Airline Refund Crisis

One of the biggest issues in the travel sector since the start of the pandemic has been the thorny issue of refunds. When global travel was effectively stopped, the industry had to work out what to do about the tickets that had already been paid for.

IATA Travel Pass

IATA Travel Pass

Singapore Airlines (SIA) will be the world’s first airline to pilot the full solution IATA Travel Pass starting with passengers travelling from Singapore to London from 15 28 March.

Travellers Gaining Confidence

Travellers Gaining Confidence

IATA announces results from its latest poll of recent travellers, revealing growing confidence in a return to air travel, frustration with current travel restrictions, and acceptance of a travel app to manage health credentials for travel.

Business Travel News Podcast

Business Travel News Podcast

The travel industry is obsessed with NDC – but what exactly is it? It can be anything from an extra bag to even providing a mariachi band to play out as you board the plane, if that’s what you want. The problem is control and the airlines have challenges providing that level of control between hubs and different members of their airline alliances. NDC promises a new retailing world, but who is the retailer?