WELCOME
TO BETTER BUSINESS TRAVEL
Hello. We’re delighted to be your chosen business travel partner.
You may be wondering how to get the best out of your business travel experience? How do you contact your dedicated team of Travel Consultants? Where do you find the online booking tool? How can you be sure you’re getting the widest choice of fares and the best rates? Don’t worry. This web page has all the answers. It’s packed full of useful information, videos, tutorials, links, downloads and more… all designed to make you the best business traveller you can be.
Safe travels!
PERSONAL SERVICE
small dedicated team
24/7 - 365
around the clock service
FAST RESPONSE
calls answered within 3-5 rings
CRISIS MANAGEMENT
in-house 24 hour emergency assistance
MAXIMUM CHOICE
minimum of 3 fare options in 2 hours
POLICY AUTOMATION
automated policy compliance
HIGH TECH
Intuitive travel apps and beautiful booking tools designed to delight.
HIGH TOUCH
A personal touch delivered by real people with a passion for travel.
HIGH CONTENT
We deliver the widest choice and the best rates and fares available.
Better Process
We are a totally digital travel management company with a very personal approach to service deliver. The tool used by your dedicated team of travel consultants is exactly the same one you’ll use online for simple trips. So whether arranging travel with us, from your smartphone on the go or on your laptop in the office, it’s all in sync, cutting down on paperwork and improving processes.
Time is Money
While you can find a flight or hotel room at a good price using a metasearch engine or online travel agency, you may not be finding the best options or rates and it can take you a lot more time – time better spent running your business! Plus, the dangers of DIY business travel come with no guarantee that a booking is within your travel policy, creating the real possibility of a refund or change.
Policy Perfection
Your travel policy should be an ever evolving thing, ensuring it remains relevant to what’s happening in the world and within your own company. We’re here to guide, steer and manage all of that for you. As your own out-of-house travel department, we’ll manage your travel programme to drive enhancements across value, safety, sustainability and service.
YourTrip
Your online booking tool for business travel
Access multi-channel content for unrivalled choice and the best fares when booking air, hotel, rail, car and ancillaries. Presenting GDS, web, NDC and supplier direct rates in a simple and intuitive interface, YourTrip is the easy to use online booking tool that’ll help get you to wherever you want to go.
How to log in to YourTrip
Click the link below and enter your login details. Your User ID will be your email address. Then please select the ‘Forgot Password’ link, which will then generate an email to you to set your password. This email link will only be valid for 24 hours.
Your Travel Team
You’re looked after by real people with a passion for travel
For more complex travel itineraries, which you may not feel comfortable booking yourself via YourTrip, a dedicated team of experienced Travel Consultants is there for you.
As part of the onboarding process, our Implementation Team will have shared details of your dedicated team with you, including your individual contact email and phone numbers, Account Manager and more. With a wealth of global travel management experience, your dedicated Travel Team are on call for your to help with any requests you may have.
TripSure
Total travel itinerary, risk management and trip monitoring on the move
Track every element of your business trip from a single app, from flight gate changes to destination weather reports and everything in between.
Welcome to TripSure, the indispensable business travel app from Gray Dawes. Working seamlessly with our online booking tool, YourTrip, TripSure constantly monitors every element of every trip, sending customised alerts so you and your travellers can stay ahead of the curve on every trip.
Podcast Now Available
Our Travel Talks webinar series is now available to listen to as a podcast on Spotify, Apple Podcast and Google Podcasts. Simply pick your preferred platform and subscribe to be kept up to date. Listen to these great insights at home, on a flight, in the car - wherever and whenever's convenient for you.
Follow The Sun
We’re always on for you, when you need us and where you need us
The old ‘out of hours’ service offering is now a thing of the past. In fact, Gray Dawes doesn’t have an out of hours operation. That’s because we are ALWAYS ON, no matter where and when in the world you are.
Our unique ‘follow the sun’ service model is achieved via our three core Gray Dawes locations: UK, USA and Australia. Each operation hands over to the next around the clock, meaning a seamless Gray Dawes service to our clients with consistent service levels, technology, data and care.
Portal
Complete corporate travel management at your fingertips
Portal – our brand new and proprietary personalised travel management platform – is designed to be the very heart of our service offering.
Portal provides a single personalised environment from which you and your travellers, travel arrangers and travel managers can easily access our full suite of online travel tools and technologies, including traveller profiles, trip information, online booking, duty of care information, data and much, much, more.
Portal has been designed to be easy and intuitive to use and is fully cloud secure. To ensure simple mass deployment, and to encourage high levels of adoption and satisfaction, Portal can be accessed via single sign-on – removing the need for users to have to remember yet another username and password combination!
WHO WE ARE
THIS IS GRAY DAWES
Unquestionable and award-winning quality
Our proprietary travel technology is totally flexible and completely tailored to your organisation. We’ve partnered with the market-leaders, Atriis, to create YourTrip – a powerfully versatile yet rewardingly simple booking engine.
Because that’s how it should be.
Whether offline or online, agent managed or client self-service, YourTrip delivers a seamless and content-rich business travel booking experience.
GRAY DAWES
TRAVEL BROCHURE
Want to find out more about us? Please take some time to browse through our entire website, not just this landing page. Or you can view or download our brochure .
We achieve this because of the depths we go to in understanding our clients; their culture, their values and their objectives. Only then can we deliver on a higher level, with our trademark emphasis on the personal touch. Only then can we delight with remarkable value, innovation and service.
That’s what we call ‘better’ travel.
GREATER THAN THE
SUM OF OUR PARTS
We don't just specialise in business travel you know.
We're a part of the Gray Dawes Group, an organisation with specialisms and expertise in many sectors. If you need help planning the holiday of your dreams, or showcasing an event that'll never be forgotten, then we've got you covered.
TUTORIALS
HOW TO videos
Step by step guides to your new travel tools
Below you’ll find a range of short tutorial videos which will help get you started using YourTrip for booking everything from flights, hotels and rail to ground transportation and car hire.
And did you know that YourTrip is the same system software that your Gray Dawes Travel Team uses, so whether offline or online, agent managed or self-service, YourTrip delivers a seamless and content-rich business travel booking experience.
YourTrip
TUTORIAL VIDEOS
The above button will take you to a collection of ‘how to’ guides that’ll quickly get you started using the new user interface of online booking tool YourTrip, launched in late 2023. Alternatively, here you’ll also find a handy range of tutorials for the legacy version of YourTrip, covering everything from:
- How to book a flight
- How to book rail
- How to book a hotel
… and much more!
Travel Talks
THOUGHT LEADERSHIP VIDEOS
This series brings you all the latest business travel trends and topics from our very own industry experts. Each bite-size episode offers insight, how-to’s and top tips on subjects such as building traveller confidence, implementing a sustainable travel policy, creating successful corporate travel programmes, future technology trends and much more!
GET SET FOR TRAVEL
PRODUCTS
Leave your LEGACY
We have teamed up with Forest Carbon to provide a carbon offsetting programme that helps you travel sustainably and make a positive difference to the planet. Our LEGACY initiative allows you to automatically offset your entire business travel carbon emissions, giving you carbon credits that will be invested in sustainability projects around the world.
LATEST FROM OUR BLOG
Travel Talks 13: MARINE & ENERGY Travel
In this special Marine & Energy episode of Travel Talks, Bruce Ratcliff, VP of Marine & Energy, and Lisa Titmas, our specialist Marine & Energy Travel Team Supervisor, explore the very real benefits of working with a corporate travel partner to help manage the complex challenges of crewing logistics.
Airline Theft
Airlines don’t divulge their statistics on in-flight theft. However, several high-profile cases recently have bought the issue into the headlines. So what can you do to avoid having your valuables pilfered mid-flight, and what should you do if you get robbed on a plane?
Tips For Tipping On Your Business Travels
When you’re travelling the world on business, nothing creates a flutter of anxiety quite like the question ‘how much are you supposed to tip? It’s even more confusing when you’re outside of your home country and the customs are different. When should you tip, how much, and who do you give it to? Relax… here’s our definitive guide to tipping around the world.