A BETTER TRAVEL AND BOOKING

EXPERIENCE

Service. Innovation. Value.

These are the three pillars upon which we base our entire delivery model.

Our approach is to fully understand your organisation, its culture, employees and business objectives to help us provide informed, realistic,
achievable and measurable improvements to your travel programme and your business.

UNQUESTIONABLE

QUALITY

We take pride in doing everything to the best of our ability, showing an active and genuine interest in our industry, our customers’ business and everything about Gray Dawes.

This is why after more than five decades as one of the UK’s leading independent TMCs, we’ve built an enviable reputation of which we are fiercely proud. Put simply, we deliver a better business travel experience, 24/7.

CONFIDENCE IS KEY

We take the time to really understand your needs. From our pool of incredible travel consultants, we then build a dedicated team around you, selecting those with experience in your industry and a personality fit with your culture. That way, you can be confident that the service you get isn’t just tailored to exceed your expectations, it’s guaranteed to make you smile.

CONTENT IS KING

With the most flight, hotel, rail and car hire options out there, you’ll be spoilt for choice. That’s why we adopt a retailing approach to booking business travel. Agents and clients are able to see web and NDC content and then compare rates side by side with GDS results. But it’s not about quantity over quality, which is why our solutions are completely agile to your needs.

OUR

CREDENTIALS

YEAR ESTABLISHED

UK BASED STAFF

REGIONAL OFFICES

%

CLIENT RETENTION

AWARDS WON SO FAR

WHO WE ARE

At Gray Dawes Travel we recognise that we’re not just there to secure the best travel fares, the most innovative itineraries, the slickest online tools or the most experienced consultants. We’re there as an extension of our clients’ own organisations; their outof-house travel management department.

We achieve this because of the depths we go to in understanding our clients; their culture, their values and their objectives. Only then can we deliver on a higher level, with our trademark emphasis on the personal touch. Only then can we delight with remarkable value, innovation and service.

That’s what we call ‘better’ travel.

PASSION PERSONIFIED

We take pride in doing everything to the best of our ability, showing an active and genuine interest in our industry, our customers’ business and everything about Gray Dawes.

greater than the sum of

OUR PARTS

We don’t just specialise in business travel you know. We’re a part of the Gray Dawes Group, an organisation with specialisms and expertise in many related sectors. If you need help planning the holiday of your dreams, or showcasing an event that’ll never be forgotten, then we’ve got you covered.

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© Gray Dawes Group 2021