door Callum Winterford | mei 22, 2025 | Data, Geen onderdeel van een categorie, Guide, Industry News, Offline, Wellbeing
In a perfect world, business travel plans would unfold exactly as they’re supposed to. Reality, however, is far less predictable and crises such as natural disasters, political unrest, or sudden logistical changes can flip a business trip on its head. In this article, we speak to James Challis, Operations Manager at Gray Dawes, about the importance of keeping travellers informed, the benefits of having a well-oiled response strategy, and the power of our TripSure app in keeping travellers safe.
door Callum Winterford | mei 20, 2025 | Air, Geen onderdeel van een categorie, Industry News, Offline
Travel is becoming more individual and personal than ever before. Discover Lufthansa Allegris, the new intercontinental onboard travel experience from Lufthansa. Across all travel classes, Lufthansa Allegris is characterised by greater comfort, more freedom of choice, and even more personal service.
door Callum Winterford | apr 18, 2025 | Day in the Life, Geen onderdeel van een categorie, Industry News, Offline, Personal Interest, Travel Tech
It wouldn’t be too outlandish to suggest that Colin’s IT career started in the seaside arcades of Margate. Now Head of IT Operations at Gray Dawes, Colin has had a long and varied career defined by the rapidly changing face of technology. In this article, we chat with Colin about his day-to-day responsibilities as the Head of IT Operations at Gray Dawes Travel, his ultimate career highlights, and what it takes to be a leader in the industry.
door Callum Winterford | apr 9, 2025 | Geen onderdeel van een categorie, Guide, Offline, Personal Interest, Tips and Tricks
How can you keep your travellers happy before, during and after a trip? What steps can you and your TMC take to ensure that their experiences on the road are healthy and relatively stress-free? In this practical guide to traveller wellbeing, we take a deep dive into how travel bookers can better support employees both away on a work trip and when they come home.
door Callum Winterford | mrt 24, 2025 | Geen onderdeel van een categorie, Industry News, Offline, Online
What does good customer service look like? For Gray Dawes, travel management isn’t just about our award-winning technology or access to comprehensive travel content – even if these are vitally important to a travel programme. In this article, we spoke to our very own Julie Hamstead-Wallis, an experienced Operations Manager, about what makes good customer service, the importance of building rapport, and how Gray Dawes goes the extra mile to help our clients get the most out of their travel.
door Callum Winterford | mrt 19, 2025 | Geen onderdeel van een categorie, Guide, Industry News, Offline, Tips and Tricks
Networking is more than just handing out business cards and hoping for the best. What works in New York might fall flat in Tokyo. A firm handshake may seal a deal in Germany, but in the Middle East, it’s the trust built over coffee and conversation that truly matters. In this guide to better international networking we help you build more meaningful and longer lasting connections—no matter where your business takes you.
