We recently caught up with our friends at United Airlines to learn what they’ve been up to and discover all the new products, services and innovations which business travel can enjoy.
What we found out is that United Airlines really is a force for good. They are building the future of sustainable flight, diversifying their flight deck, and reimagining the entire flying experience to better serve those that fly with them.
United offers direct flights from Edinburgh to New York/Newark or London Heathrow to eight U.S. destinations including Boston, Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco, and Washington D.C. with connections to over 280 destinations across the Americas.
The Onboard Experience
Business Class Reimagined
United Polaris® business class service aims to bring a new level of quality to premium cabin travel and provide the best sleep in the sky. You’ll enjoy the United Polaris inflight experience, including restaurant-quality dining, Premier Access® premium travel services, free checked baggage, and inflight entertainment options. United Polaris® lounges are available exclusively to our international premium cabin travellers at select airports and offer signature seating, a relaxation area and showers.
Our ultra-premium luxury Polaris lounges are available in:
- Los Angeles
- New York/Newark
- San Francisco
- Washington D.C.
At airports that don’t have a United Polaris lounge, customers can visit the United ClubSM locations there. The newest and biggest addition to our United Club network brings and premium service experience to hundreds of customers every day. The best part? It’s almost 30,000 square-feet.
Where Comfort Meets Convenience
Our United Premium Plus seats feature more recline and more space than most United Economy Plus and United Economy Seats, with adjustable leg and footrests for additional comfort. The seat comes with Saks Fifth Avnue luxury bedding, including pillow and blanket and a feature-rich seatback entertainment system.
The Economy Experience
Relax in ergonomically designed United Economy Plus or United Economy seats, with Economy Plus featuring up to 6 inches of extra leg room. Customers flying in either seat enjoy a hearty three-course meal with complimentary beer and wine.
The United App
Before their trip customers should download their all-in-one travel tool: the United app. Customer favourite features include:
- Bag tracking
- Store Boarding Passes
- Dynamic Boarding Times
- United Private Screen
- Agent on Demand (Currently available at over 100 US airport)
- Travel Ready Center
Stay Connected While You Fly
United offers Wi-Fi on all mainline aircraft and two-cabin regional aircraft. Customers can purchase a United Wi-Fi plan onboard to gain full internet access.
Free Messaging Plan
Activate the free messaging plan on all Wi-Fi equipped aircraft*. The plan allows customers to send and receive text messages using most apps that send messages across Wi-Fi (such as iMessage, WhatsApp, etc.)
*Except select 757s, 767s and 787s.
100% Green By 2050
United Airlines has pledged to become 100% green by reducing its greenhouse gas emissions by 100% by 2050, without the use of voluntary carbon offsets – the first, and to date, the only airline to do so.
It means investing in technology to power electric flying, carbon sequestration which means sucking the carbon dioxide out of the atmosphere and pumping it into the ground where it can be stored for millions of years and investing in the production of sustainable aviation fuel (SAF), made from waste, such as your everyday rubbish.
United also has a mid-term goal of 50% reduction in carbon intensity from 2019 to 2035, which aligns with the Paris Agreement and will be registered with the Science-Based Targets initiative.
You can find out more about United’s green credentials with some of their recent Press Releases:
- March 29, 2023 – United Announces $15 Million Investment in Carbon Capture Company Svante
- March 13, 2023 – From Sea to the Sky: United Invests $5 Million in Algae-based Fuel Producer Viridos
- February 21, 2023 – United Rallies Businesses and Consumers with New, First-of-its-Kind $100+ Million Sustainable Flight Fund
- November 15, 2022 – United Becomes First U.S. Airline to Invest in Biofuel Refinery
- September 8, 2022 – United Invests Another $15 Million in Electric Flying Taxi Market with Eve
What are the biggest priorities for TMCs? Our very own Sonam Popat travelled to the BTA Conference 2023 in Antwerp to find out more.
We spoke to car hire giants AVIS. They told us all about their virtually touchless Quick Pass booking system and their all-in-one Avis App. It might very well revolutionise the car rental industry.
Become the savviest business travel booker in the room. In this episode of our increasingly popular Travel Talks series, Gray Dawes Travel’s Director of Operations, Allison Knight, and Lead Account Manager, Julie Oliva, share top tips on cutting corporate travel costs without sacrificing on quality.