Microsoft Global Outage

Microsoft Global Outage

We are aware of a global Microsoft service outage affecting systems including Outlook and Microsoft Teams. Microsoft has confirmed that this is not a cyber security breach, and we understand that many organisations are currently experiencing disruption.

Your own IT department is likely to be aware of the situation and monitoring developments.

What does this mean for your travel arrangements?

The good news is that Gray Dawes Travel’s booking platforms are NOT affected. Both YourTrip (powered by Atriis) and your Gray Dawes PORTAL are fully operational, and you can continue to search, book and manage your travel as normal.

However, depending on the impact of the outage on your email services and ours, you may experience delays or interruptions in receiving travel itineraries and booking confirmations. Please be assured that your travel information remains accessible through your Gray Dawes PORTAL.

 

Need to make an urgent booking or speak to us?

If email is unavailable and you need to make a booking or require assistance, please contact your dedicated Gray Dawes Travel team of Travel Experts by telephone.

Please be aware that call waiting times may be longer than usual as our Travel Consultant teams manage an increased volume of telephone enquiries.

Our teams remain available and ready to support you, and we will continue to monitor the situation as Microsoft works to restore its services.

Thank you for your patience and understanding.

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