INTRODUCTION
Has your business expanded to the point whereby you have multiple members of staff frequently travelling to different global destinations for work? Do your business travellers research, plan and manage their own trips from start to finish? If the answer is yes, then it is probably time for your business to invest in the services of a travel management company to help alleviate the associated planning, costs and stresses of frequent business travel.
Whether you are a business owner, or a procurement manager working to improve the efficiency of an organisation, it is obviously within your interests to ensure that a TMC will tangibly benefit your business versus booking a trip yourself or through a member of your internal team.
You want to be sure that by partnering with a TMC, you are reducing your company’s overheads and the associated pressures on your business travellers such as complicated itineraries and multiple flight connections.
IS MY BUSINESS READY TO PARTNER WITH A TMC?
Yes…if your business is spending an excessive amount of money on travel per month, quarter or annum and your travelling members of staff are often negotiating with airlines and hotels themselves. If this is the case, your business would certainly benefit from investing in a corporate travel management partner.
Yes…if you don’t have a crisis management procedure in place. If a flight is missed, or an employee finds themselves in a difficult situation overseas. Ask yourself who within your business is able to answer the phone in the early hours of the morning to help solve a logistical or personal issue that may have arisen?
Most TMCs offer an around the clock service so you can be confident that your employees have help available wherever they may be – another benefit of partnering with a trusted TMC.
Yes…if you want to centralise all facets of business travel such as managing bookings, working with suppliers, improving compliance with your business travel policy and keep a tighter handle on employee expenses. By outsourcing all of the time-consuming work to a TMC, you can take a step back and focus on the fundamental tasks that keep your business moving forward.
CAN A TMC DELIVER A RETURN ON INVESTMENT?
We’ve previously outlined 10 reasons why a TMC can save you money and in short, yes, enlisting the help of a TMC can offer you a healthy ROI. A TMC will not only develop and further optimise new and existing travel management plans, but they can also negotiate with vendors to get the best price for your business travel by conducting rigorous benchmarking analysis against a broad range of prices and merchants.
It’s crucial to remember here that the savings a travel management company can make a business through their agents rates and any discounts through supplier relationships often make it cheaper than it would be for a business to book it themselves (and that’s including fees!).
And whilst the margin of ROI can vary from business to business, a reputable and experienced TMC can always ensure you’re getting the best value for money.
Here at Gray Dawes Travel, we understand that the organisation of business travel can be time-consuming. So don’t let business travel arrangements become overwhelming. With overseas engagements to attend to, the time and energy of your business travellers will need to be focused on that all-important preparation work that helps win new business and develop existing relationships.
So if you feel your business is ready to invest in a TMC, or you simply want to find out more on how Gray Dawes Travel could help you with end-to-end travel arrangements for your business, don’t hesitate to contact us today.
MORE BLOGS
Getting the Most from Procurement Portals When Selecting Your TMC
Procurement portals are now a common way to run Travel Management Company RFPs, offering structure and consistency for procurement teams. But when portals are poorly configured, they can unintentionally limit supplier responses, create unnecessary friction, and make it harder to assess what truly differentiates one TMC from another.
Based on extensive experience responding to portal-based RFPs, this guide from Gray Dawes Travel shares nine practical ways travel managers and procurement leads can attract higher-quality responses, improve evaluation, and achieve better outcomes from the process.
Work Stays Made Easy
As winter fades and brighter days arrive, it’s the perfect time to plan ahead for a successful season of business travel. With over 800 Premier Inn hotels across the UK, you’re always close to your next meeting, conference, or event. From city centres to business hubs, enjoy convenient locations, comfy beds, blackout curtains for great sleep, and the option to upgrade to Premier Plus for extra comfort. Start your day with an unlimited breakfast, wind down with delicious on-site dining, and save with meal deals. Book early for the best value, flexibility, and stress-free stays wherever work takes you.
What to Do if Your TMC is Acquired
When your travel management company is acquired, the impact goes far beyond industry headlines. From technology changes and service disruptions to pricing uncertainty and contract implications, a merger can fundamentally reshape your corporate travel programme. This guide helps travel managers understand what’s really changing, the critical questions to ask their TMC, and how to assess whether staying or exploring alternatives makes the most strategic sense. With a clear framework for evaluating technology, service, costs, and stakeholder needs, you’ll be better equipped to protect programme value and move forward with confidence.
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