This client has a diverse travel profile including overseas client visits, internal UK office travel as well as attending meetings and conferences.

Our initial task was to ensure we were maximising their £500,000 annual travel spend, ensuring control and simplifying their existing expense reclaim system.

  • Flights

  • Accommodation

  • UK Rail

  • Eurostar

  • Car Hire

  • Visa Assistance

  • Traveller Location Reporting

Gray Dawes was appointed to provide a comprehensive travel service with both online and traditional booking channels. Its range of management information provided visibility of spend, while the authorisation process, introduced at the point of booking, provided inbuilt control, ensuring adherence to corporate policy


  • 1.3% reduction in year on year travel spend

  • 8% reduction in average airfares

  • 7% reduction in average hotel rates

  • £10 per night reduction in most frequently used hotels

  • Travel policy control has decreased First Class rail travel to less than 2%

  • Utilisation of high value, flexible rail tickets has reduced from 24% to 16% of transactions

  • Consolidated monthly invoice file sorted by cost centre for easy internal accounting

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