Travel is becoming more individual and personal than ever before. Discover Lufthansa Allegris, the new intercontinental onboard travel experience from Lufthansa. Across all travel classes, Lufthansa Allegris is characterised by greater comfort, more freedom of choice, and even more personal service.
Electronics searches can be carried out by officers of U.S. Customs and Border Protection (CBP) without a warrant or any suspicion. In this article, we give an overview of how business travellers can navigate the potential risks and ensure that they are compliant with any legal implications or procedures.
What does good customer service look like? For Gray Dawes, travel management isn’t just about our award-winning technology or access to comprehensive travel content – even if these are vitally important to a travel programme. In this article, we spoke to our very own Julie Hamstead-Wallis, an experienced Operations Manager, about what makes good customer service, the importance of building rapport, and how Gray Dawes goes the extra mile to help our clients get the most out of their travel.
Networking is more than just handing out business cards and hoping for the best. What works in New York might fall flat in Tokyo. A firm handshake may seal a deal in Germany, but in the Middle East, it’s the trust built over coffee and conversation that truly matters. In this guide to better international networking we help you build more meaningful and longer lasting connections—no matter where your business takes you.
The Institute of Travel Management (ITM) have released their 2025 Trending report which explores the priorities and expectations of business travel buyers and suppliers for the year ahead. In this article, we take a look at the key takeaways from the report and find out how they might shape the future of the industry over the next 12 months.
Your travel management company (TMC) Account Manager is more than just a point of contact – they’re a strategic partner dedicated to helping you achieve your goals. In this article, Dan Fido, Enterprise Account Manager at Gray Dawes, explores the top 6 ways you can make the most of your account manager.