


How to Handle Business Travel in a Crisis
In a perfect world, business travel plans would unfold exactly as they’re supposed to. Reality, however, is far less predictable and crises such as natural disasters, political unrest, or sudden logistical changes can flip a business trip on its head. In this article, we speak to James Challis, Operations Manager at Gray Dawes, about the importance of keeping travellers informed, the benefits of having a well-oiled response strategy, and the power of our TripSure app in keeping travellers safe.

A New Era of Personalised Air Travel
Travel is becoming more individual and personal than ever before. Discover Lufthansa Allegris, the new intercontinental onboard travel experience from Lufthansa. Across all travel classes, Lufthansa Allegris is characterised by greater comfort, more freedom of choice, and even more personal service.

Everything You Need to Know About Electronic Device Searches at US Borders
Electronics searches can be carried out by officers of U.S. Customs and Border Protection (CBP) without a warrant or any suspicion. In this article, we give an overview of how business travellers can navigate the potential risks and ensure that they are compliant with any legal implications or procedures.

Artificial Intelligence in Business Travel
From intuitive chatbots to predictive analytics, AI offers businesses significant efficiencies and raises important questions around data privacy, ethics, and sustainability. At Gray Dawes Travel, we’re embracing AI, but understand that it needs to be done responsibly. In this article, we explore the negative impact of AI, how we, as an organisation, can mitigate these impacts, and look to the future of the technology and how it might enhance travel.

A Day In The Life of the Head of IT Operations
It wouldn’t be too outlandish to suggest that Colin’s IT career started in the seaside arcades of Margate. Now Head of IT Operations at Gray Dawes, Colin has had a long and varied career defined by the rapidly changing face of technology. In this article, we chat with Colin about his day-to-day responsibilities as the Head of IT Operations at Gray Dawes Travel, his ultimate career highlights, and what it takes to be a leader in the industry.