Hotel COVID-19 Update

We’ve compiled the latest information and measures Hotels and Serviced Apartments are taking to prevent and minimise the risk of the Coronavirus spreading during this difficult time.

Accor launches the Cleanliness & Prevention ALLSAFE label

“Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are. The health, safety and well-being of our staff, guests, owners and partners remains our top priority as the world goes through this unprecedented crisis. Accor has been prioritizing the safety of its guests on a daily basis for more than 50 years, thanks to our high standards of hygiene and cleanliness applied by all our brands around the world. Due to the Covid-19 pandemic and to ensure the safety of our clients and employees as hotels reopen, we have elevated those norms even further by launching a unique cleanliness and prevention label: ALLSAFE.”

More information can be found on Accor’s dedicated ALLSAFE page.

“The health and wellbeing of our guests, team members and all who visit our properties is Hilton’s highest priority. Please visit our dedicated COVID-19 page for information about our modification and cancellation waivers, cleanliness and hygiene standards, and Hilton Honors Points expiration policy adjustment. We encourage guests with questions regarding upcoming reservations to contact Hilton Reservations and Customer Care for assistance. Group customers with current reservations are encouraged to contact the respective properties.”

More information can be found on Hilton’s dedicated latest advice page.

Meliá Hotels International presents “Stay Safe with Meliá”, a Program Which Guarantees Stringent Post-COVID-19 Health and Safety Standards, in Collaboration with Bureau Veritas. Bureau Veritas, a company leader in inspection, certification and testing, will audit the Meliá Hotels International system with regard to the management of preventative measures to combat COVID-19 in its hotels. The company leverages its vast experience and global presence to launch an urgent plan to guarantee the safety of its employees and customers. Melia Hotels will modify their facilities and redesign many of their processes to reduce direct interaction and maintain hygiene standards and social distancing until the crisis is over. The certification process was expected to be completed during the month of May.

“As a guest of IHG Hotels & Resorts, we appreciate your loyalty and the trust you place in us as a travel partner. Recognising the ongoing and increased uncertainty that coronavirus (COVID-19) is causing around the world, our highest priority is the health and well-being of our guests and employees. With that in mind, we wanted to update you on the actions we have taken in response to the outbreak.”

More information can be found on IHG’s dedicated latest advice page.

“Following announcements from the UK and Irish governments, Jurys Inn and Leonardo Hotels in the United Kingdom will open from the 4th July. Jurys Inn hotels in the Republic of Ireland will open on the 29th June. We will continue to update the information on this page to ensure we keep our guests up to date with changes across the group. We plan to re-open our hotels as soon as it is permitted and safe to do so. If you have any queries, please email [email protected] and we will respond to you as soon as possible. The team at Jurys Inn and Leonardo Hotels look forward to welcoming our guests back to our hotels sometime soon.”

More information can be found on Jurys Inn’s dedicated latest advice page.

“In this time of uncertainty with the progression of the COVID-19 outbreak, Millennium Hotels and Resorts assures you that your safety and comfort remain our highest priority. Our thoughts are with those who are affected by this virus and those who are caring for them.”

More Information can be found on Millennium’s dedicated latest advice page.

“We know it’s a rather strange time right now so we’re really grateful that you’re looking to stay with us. Like you, we’re looking forward to the future days of crowded tubes, sharing sweets and awkward hugs…but we’re afraid for now we’ll just have to do a few things differently. Here’s a few things you might want to know as well as what we’re doing to keep you safe during this COVID-19 pandemic.”

More Information can be found on Native’s dedicated latest advice page.


“Travelodge has been obliged to temporarily close its hotels in line with the instructions from Government and in response to the ongoing Coronavirus (COVID-19) crisis. Selected hotels are currently open in line with Government guidance.”

More Information can be found on Travelodge’s dedicated latest advice page.

“Following guidance from the UK Government, to help contain the spread of Covid-19, Village Hotels is temporarily closed. Don’t worry, it won’t be forever! We are currently closed up to and including 3rd July 2020 (subject to change), but as soon as we get the OK from the Government, we’ll be back to business.”

More Information can be found on Village Hotel’s dedicated latest advice page.

“Our hotels are implementing additional processes to help protect the safety of guests and team members, including new cleaning protocols. During this time, certain services and amenities may be unavailable and guests may be required to wear masks or other protective equipment. Local restrictions may also require hotels to accept essential travelers only. Please contact the hotel directly with questions.”

More Information can be found on Wyndham Hotel’s dedicated latest advice page.