One of the most popular questions we receive on a regular basis from prospective business travel clients, is “How can a travel management company (TMC) save my business money on my accommodation?”
And surprisingly, sometimes even those who already use a TMC for particular aspects of their business travel will still assume it’s cheaper to book their own accommodation. So, what’s the reality? Does it work out cheaper to DIY or should you leave it up to your TMC? Let’s find out!
WE LOVE A CHALLENGE
Recently, the purchasing department of one our clients threw a challenge our way to tangibly demonstrate our value in the booking of their business hotels, after claims from a traveller that they could find cheaper hotel rates by securing reservations directly with the hotel or via third-party consumer websites.
There’s nothing we love better at Gray Dawes than a challenge, so we began undertaking a thorough benchmarking exercise during the month of May, to review multiple room rate options. We compared our negotiated rates, our aggregator rates, property direct rates, and well-known consumer hotel aggregator rates to see which offered the very best rates.
THE CLIENTS NEEDS
Throughout the month of May 2018 the client in questions spent £279,606 on mid-week UK and European hotel stays – amounting to a total of 1237 room nights. These encompassed a range of different hotel properties, from 3-5*.
WHAT WAS THE RESULT?
One of the main reasons why business travel is important is the personal interaction that builds good foundations for a future or existing relationship. This can also reduce miscommunication, and encourage almost a sense of unity. Written communication on tricky subjects can often be read differently to the way the it was intended. Having a physical meeting around the same subject is so much more beneficial in understanding each other’s communication skills.
Want to find out more about our hotel booking? Find out exactly what we offer here. If you’d like to speak to a member of our team about your Travel Management, please get in touch.
Sustainability is high on the global agenda. Following COP26 we look at how travelling by train instead of flying between European countries can make a sizeable impact on the carbon impact of your business travel.
The Business Travel Association recently commissioned independent consultants, Nina & Pinter, to look at the different relationship models which exist between corporates and TMCs. The result is an insightful paper, the purpose of which is to help support the industry in getting the best from their Travel Management Company RFP process.
We recently caught up with one of our Travel Consultants, Laura Fairburn, to find out what it has been like returning to a completely different landscape that she left 18 months ago and to find out if service times have been affected by the pandemic.