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Premier Football Team Case Study

The Club has a diverse travel need that incorporates the management of a number of differing needs and expectations. This varies from day to day business travel through to complex and demanding team movements:

  • First team travel including aircraft charter

  • Full travel management for scouting network

  • Youth team and trialist travel planning

  • Day to day travel management for Senior Executives, Commercial and Media teams

  • Transactions are increasing 20% year on year.

The Club were assigned a dedicated travel team to manage their requirements with experts available to take care of each specific area of their travel needs i.e. business travel expert, group travel expert, team travel expert etc.

We implemented and policed a company travel policy. Our experience within the football travel industry enables us to work to specifically tailored systems and processes that ensure we are able to meet, and exceed, their requirements for flexibility and last-minute bookings and changes which are synonymous with the football industry.

Achievements

  • A single travel provider to manage all the club’s diverse needs

  • Significant improvement in service and response times

  • Centralised collection and management of corporate loyalty schemes delivering significant savings

  • Single monthly consolidated invoice split by cost centre

  • Comprehensive Management Information highlighting spend profile, trends and opportunities for further savings

  • Travel policy implementation and enforcement

  • Seamless 24/7 service

“I wanted to drop a few lines to thank you for all of your hard work and support towards the club this season. It’s been a challenging season that has been rewarded with a further European place for next season and the prospect of more silverware coming back this year. Your on-going commitment and service towards our VIP’s, sponsors and staff is very much appreciated and you’ve all played a part of what happens on the pitch a success. As such, myself, the squad and the rest of the club are truly grateful.”

Chris, Premier Football Team

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