Discover how to keep your corporate travellers happy and healthy while they’re away on business. In this Travel Talks episode, we explore exactly what Traveller Wellbeing actually is, why it’s so important to both employees and employers, and we present a host of easy to adopt strategies for healthier business trips.
What does good customer service look like? For Gray Dawes, travel management isn’t just about our award-winning technology or access to comprehensive travel content – even if these are vitally important to a travel programme. In this article, we spoke to our very own Julie Hamstead-Wallis, an experienced Operations Manager, about what makes good customer service, the importance of building rapport, and how Gray Dawes goes the extra mile to help our clients get the most out of their travel.
Are you planning on travelling to Singapore for work? In this comprehensive guide to the city-state for business travellers, we delve deeper into navigating its unique corporate landscape, offer our top tips for getting around, and pick out our top 3 things to see or do to make your trip unforgettable.
Blended travel – often referred to by the portmanteau “bleisure” (business + leisure) – is the art of combining work trips with personal leisure activities. But how does blended travel work? What are the benefits for both employees and employers? And what challenges might you face if you decide to include bleisure in your travel policy? We explore all of these questions and more in this comprehensive guide to the growing trend.
The Institute of Travel Management (ITM) have released their 2025 Trending report which explores the priorities and expectations of business travel buyers and suppliers for the year ahead. In this article, we take a look at the key takeaways from the report and find out how they might shape the future of the industry over the next 12 months.
REAL ID is a federally mandated identification standard that was created under the REAL ID Act of 2005. It aims to improve the reliability of IDs and better prevent terrorism and identity fraud. Since its rollout on 07 May 2025, U.S. citizens require a REAL ID-compliant form of identification to board domestic flights or enter federal buildings In this article, we list the valid forms of REAL ID and its alternatives, explain how you can get hold of one, and prepare you for what you can expect when traveling within the U.S.