Smarter Stays for the Modern Business Traveller

Procurement portals are now a common way to run Travel Management Company RFPs, offering structure and consistency for procurement teams. But when portals are poorly configured, they can unintentionally limit supplier responses, create unnecessary friction, and make it harder to assess what truly differentiates one TMC from another.

Based on extensive experience responding to portal-based RFPs, this guide from Gray Dawes Travel shares nine practical ways travel managers and procurement leads can attract higher-quality responses, improve evaluation, and achieve better outcomes from the process.

When your travel management company is acquired, the impact goes far beyond industry headlines. From technology changes and service disruptions to pricing uncertainty and contract implications, a merger can fundamentally reshape your corporate travel programme. This guide helps travel managers understand what’s really changing, the critical questions to ask their TMC, and how to assess whether staying or exploring alternatives makes the most strategic sense. With a clear framework for evaluating technology, service, costs, and stakeholder needs, you’ll be better equipped to protect programme value and move forward with confidence.