WELCOME
TO BETTER BUSINESS TRAVEL
Hello. We’re delighted to be your business travel partner.
Last year, Gray Dawes acquired VCK Travel. Following our rebranding of the business to Gray Dawes, we’re now finalising the integration our technology and service innovations into the business, migrating your travel manageent to our new global technology stack.
We’re delighted to introduce you to a wealth of new corporate travel benefits as a result of your new travel technology.
Rest assured, while we say goodbye to the VCK brand, these exciting changes are here to enhance your corporate travel experience, and they’re delivered by the same great team of Melbourne-based travel consultants and professionals you’re used to.
You may be wondering how to get the best out of your new Gray Dawes travel experience? How do you contact your dedicated team of Travel Consultants? Where do you find the online booking tool? How can you be sure you’re getting the widest choice of fares and the best rates? Don’t worry. This web page has all the answers. It’s packed full of useful information, videos, tutorials, links, downloads and more… all designed to make you the best business traveller you can be.
Safe travels!
GREATER THAN THE SUM OF OUR PARTS
We don't just specialize in business travel you know.
We're part of the Gray Dawes Group, an organization with specialisms and expertise in many sectors. If you need help planning the holiday of your dreams, or showcasing an event that'll never be forgotten, then we've got you covered.
HIGH TECH
Intuitive travel apps and beautiful booking tools designed to delight.
HIGH TOUCH
A personal touch delivered by real people with a passion for travel.
HIGH CONTENT
We deliver the widest choice and the best rates and fares available.
THE SAME GREAT SERVICE
as an extension of your own organisation, we are your out of house business travel team
Business Travel with a Personal Touch
The same great people, amazing new technology
Though VCK is now Gray Dawes Travel, your trusted travel team hasn’t changed. All your travel enquiries, bookings, and more will still be managed by the same people as before, making for a seamless transition.
What is new are the tools we’re giving you and your travel team to elevate your corporate program to the next level. From June 2025, we are migratying clients to our award-winning suite of High Tech travel technology. From our content-rich online booking and traveler wellbeing tools to our immensely powerful data analytics and smart itinerary apps – we’ve got you covered.
Your Account Manager will invite you to a training session via Teams where you’ll learn all about our technology suite and our unique service offering. You will then receive an invitation via email to access our Portal.
Your Travel Team
You’re looked after by real people with a passion for travel
For complex travel itineraries, which you may not feel comfortable booking yourself via YourTrip, your dedicated team of experienced Travel Consultants is there for you.
With a wealth of global travel management experience, your dedicated Travel Team are on call for your to help with any requests you may have. And now, as part of Gray Dawes Group, your Travel Team are ALWAYS ON, looking after you wherever and whenever you are in the world. With operations in the UK, America and Australia, as well as in the Netherlands, you’re looked after by Gray Dawes people using Gray Dawes technology exclusively – the same tech across offline and online, one single solution globally.
The same great teams based in Amsterdam, Rotterdam and Gorenchem
Always On Service
We’re always on for you, when you need us and where you need us
The old ‘out of hours’ service offering is now a thing of the past. In fact, Gray Dawes doesn’t have an out of hours operation. That’s because we are ALWAYS ON, no matter where and when in the world you are.
Our unique ‘follow the sun’ service model is achieved via our four core Gray Dawes locations: USA, UK, Australia and the Netherlands. Each operation hands over to the next around the clock, meaning a seamless Gray Dawes service to our clients with consistent service levels, technology, data and care.
PERSONAL SERVICE
small dedicated team
24/7 - 365
around the clock service
FAST RESPONSE
calls answered within 3-5 rings
CRISIS MANAGEMENT
in-house 24 hour emergency assistance
MAXIMUM CHOICE
minimum of 3 fare options in 2 hours
POLICY AUTOMATION
automated policy compliance
Podcast Now Available
Our Travel Talks webinar series is now available to listen to as a podcast on Spotify, Apple Podcast and Google Podcasts. Simply pick your preferred platform and subscribe to be kept up to date. Listen to these great insights at home, on a flight, in the car – wherever and whenever’s convenient for you.
YOUR NEW TRAVEL TECHNOLOGY
single platform solution across offline and online for improved content, enhanced service and a better travel experience
YourTrip
Online Booking Tool
Access multi-channel content for unrivalled choice and the best fares when booking air, hotel, rail, car and ancillaries. Presenting GDS, web and supplier direct (NDC) rates in a simple and intuitive interface.
Portal
Complete Travel Management
A secure and client-tailored environment in which travelers, travel arrangers and travel managers can easily access our entire suite of online travel tools and technologies, all from a single sign-on.
TripSure
Travel Itinerary & Risk Management
See the location status of all your travelers instantly, with customisable alerts and notifications, destination risk management, health and security advice and comprehensive itinerary management.
YourTrip
Your online booking tool for business travel
Access multi-channel content for unrivalled choice and the best fares when booking air, hotel, rail, car and ancillaries. Presenting GDS, web, NDC and supplier direct rates in a simple and intuitive interface, YourTrip is the easy to use online booking tool that’ll help get you to wherever you want to go.
Getting Started
Click the link below and enter your login details. Your User ID will be your email address. Then please select the ‘Forgot Password’ link, which will then generate an email to you to set your password. This email link will only be valid for 24 hours.
Portal
Complete corporate travel management at your fingertips
Portal – our award-winning and proprietary personalised travel management platform – is designed to be the very heart of our service offering.
Portal provides a single personalised environment from which you and your travellers, travel arrangers and travel managers can easily access our full suite of online travel tools and technologies, including traveler profiles, trip information, online booking, duty of care information, data and much, much, more.
Portal has been designed to be easy and intuitive to use and is fully cloud secure. To ensure simple mass deployment, and to encourage high levels of adoption and satisfaction, Portal can be accessed via single sign-on – removing the need for users to have to remember yet another username and password combination!
TripSure
Total travel itinerary, risk management and trip monitoring on the move
Track every element of your business trip from a single app, from flight gate changes to destination weather reports and everything in between.
Welcome to TripSure, the indispensable business travel app from Gray Dawes. Working seamlessly with our online booking tool, YourTrip, TripSure constantly monitors every element of every trip, sending customised alerts so you and your travellers can stay ahead of the curve on every trip.
TUTORIALS
TRAINING SESSIONS
Save your seat at our live training events
The training sessions will cover everything from the basics of how to book a flight, hotel, rail and car hire etc., both via your dedicated Travel Team and using our online booking tool, YourTrip, through to learning more about the wealth or products and services you now have at your disposal, including PORTAL – all part of the Gray Dawes Travel solution. Click the button (below) to watch the Technology Introduction presentation, recorded for VCK Travel clients on XXXXXXX, 2025.
QUICK START GUIDES
Portal and YourTrip
Step by step video and PDF guides to your new travel tools
We’ve created a range of short tutorial videos and PDF quick-start guides which will help get you get up and running with Portal and YourTrip in no time. There are videos covering everything from adding and updating traveller profiles to booking flights, hotels, rail, car and much more.
And did you know that YourTrip is the same system software that your Gray Dawes Travel Team uses, so whether offline or online, agent managed or self-service, YourTrip delivers a seamless and content-rich business travel booking experience.
TRAVEL TALKS
Our regular webinar series, Travel Talks, discusses all things business travel in an informal, chat show style format. Episodes cover everything from top tips on saving money in your corporate travel programme to how to be the best business travel booker, corporate travel sustainability to unravelling the mysteries of NDC.
PRODUCTS
Leave your LEGACY
We have teamed up with Forest Carbon to provide a carbon offsetting programme that helps you travel sustainably and make a positive difference to the planet. Our LEGACY initiative allows you to automatically offset your entire business travel carbon emissions, giving you carbon credits that will be invested in sustainability projects around the world.
CALL US
EMAIL US
info@gdg.travel
ALWAYS HERE
Mon - Sun, 24 hours a day
LET'S TALK
Fill in the form below and we'll get back to you as soon as we can.
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