Are You Wondering…
WHY USE A TMC?
WE’RE THERE FOR YOU, EVERY STEP OF THE WAY…
SERVICE • INNOVATION • VALUE
At Gray Dawes, we’re not just here to secure the best travel fares, deliver the slickest online tools, or offer the most experienced travel consultants. We’re an Always On extension of our clients’ own organisations – an in-house travel management company. We achieve this through understanding your culture and values at a deeper level and offering an award-winning service backed by technology and delivered with our distinctive personal touch.
Better Content Choices
We believe that content is king. That’s why we empower you with the freedom of choice, giving you everything they need to book better and spend smarter all in one place. That’s our High Content promise.
More Streamlined Invoicing
It’s never been easier to stay on top of your corporate travel finances. Get full access to invoices, view real-time billing information, find documents via advanced search filters, and more, with our InvoiceVault platform.
A Truly Personal Service
Our innovative High Touch service is Always On. That means our expert travel consultants are available to you around the clock – we’re there for you when you need us no matter where you are in the world.
More Policy Compliance
If your travellers comply with your travel policy, cost savings invariably follow. By providing a online booking system that only includes options within your policy, you can ensure total adherence across the board.
Better Duty of Care
Knowing your travellers are safe at all times is crucial. Our robust human procedures & innovative TripSure technology means that. in times of crisis, you’ll able to locate your travellers quickly and get them home safe and sound.
Travel Programme Guidance
We can ensure that you maximise value from your travel spend while keeping your travellers happy. We’ll help you develop your travel programme through smart data analysis and secure you better rates directly with suppliers.
THE PERSONAL TOUCH
Dedicated Account Management
People are the foundation of better business travel. We’ll provide you with an Account Manager who will become an extension of your own organisation; there to enhance your travel programme and your business.
We’ll help you every step of the way, from setting up traveller profiles on our innovative single sign-on platform, PORTAL, to building personalised dashboards on YourData to track travel spend and behaviours.
INNOVATION PLUS
Online Booking Tools
We have the most flight, hotel, rail and care hire options on the market. But we understand it’s not always about quantity over quality, which is why our booking platform is completely agile to meet your needs perfectly.
Whether it’s controlling your travel policy, managing approvals or capturing your data, it is completely tailored and flexible. And now, YourTrip+ features our enhanced AI engine to deliver personalised recommendations both before and during your trip. Stunning and simple technology to empower your business travel experience.
EXPLORE YOURTRIP
A GUIDING LIGHT
Travel Consultancy
Gray Dawes Consulting is our impartial in-house team of experienced travel data experts. Together, they represent 90 years of experience, making the most of market-leading tools and analytics to drive corporate travel booking efficiencies, cost savings and traveller satisfaction.
In fact, Gray Dawes is the first travel management company to offer a unique travel consultancy service that specialises in the SME space.
GREATER THAN THE SUM OF OUR PARTS
We don’t just specialise in business travel you know.
We’re part of the Gray Dawes Group, an organisation with specialisms and expertise in many sectors. If you need help planning the holiday of your dreams, or showcasing an event that’ll never be forgotten, then we’ve got you covered.
LET’S TALK
Fill in the form below and we’ll get back to you as soon as we can.
LATEST FROM OUR BLOG
Insights From the Innovation Hub 2026
Five joined us from the UK and four from the Netherlands for our latest Innovation Hub, representing a wide mix of industries. The aim was simple: to listen and share insights. What do travel programmes need to deliver today, and where should we focus next? Despite the variety in the room, the same themes came up again and again. In this article, we take a look at the key talking points and what we learned from them.
Flying Further with Lufthansa Group
We recently spoke to our friends at Lufthansa Group about their global reach, WiFi powered by Starlink, how they’re celebrating 25 years of PartnerPlusBenefit and so much more, including their expanding SWISS Senses A350 fleet.
Travel Talks – Beyond Wellbeing
Business travel can be rewarding, but the demands of frequent travel can also take a toll. We look beyond traditional traveller wellbeing to explore the mental health realities of business travel – from travel burnout and decision fatigue to their impact on traveller behaviour, policy compliance and programme performance.