The Life of a CEO
- What drives the CEO of a travel management company?
- How can you have a successful career in business travel?
- What might the future of the travel industry look like?
Our CEO Suzanne Horner recently chatted to Paul Richer on the ‘Parlez with Paul’ webinar series from the Travel Technology Initiative (TTI). The candid interview took viewers on a journey through Suzanne’s remarkable career, focusing on her rise through the travel industry ranks and the philosophies for success she defined along the way.
Suzanne spoke openly about her formative roles in travel at Airtours and British Airways and how, in 2011, she joined Gray Dawes with the promise of generating a turnover of £100m in five years. It was a bold statement, but not without conviction. After just four years, Gray Dawes’ turnover increased from £28m to hit the £100m target.
But her ambition didn’t stop there. As a self-confessed straight-talking businesswoman who likes to set tough goals and achieve them, Suzanne has steered Gray Dawes to an annual turnover of £250m and overseen the development of a new, global strategy which focuses on offering a service that ‘follows the sun’.
Watch Now
Watch the interview to hear Suzanne’s advice for aspiring leaders, her take on the future of AI-driven travel technology, and her insights into company growth after acquiring offices in Sydney, Melbourne, and Miami.
TRAVEL TALKS
If you like webinars, then be sure to check out Travel Talks. It’s our very own webinar series in which we discuss all the latest business travel trends and topics.
Each episode offers insight, how-to’s and top tips on subjects such as building traveller confidence, implementing a sustainable travel policy, creating successful corporate travel programmes and more! It’s even available as podcast to listen to on the move.
Related Articles
New MD Role for Dave Bishop
Following our acquisition of VCK Travel at the start of this year, we are delighted to announce the appointment of Gray Dawes Group COO, Dave Bishop, as Managing Director of our Netherlands-based operation.
Travel Talks 13: MARINE & ENERGY Travel
In this special Marine & Energy episode of Travel Talks, Bruce Ratcliff, VP of Marine & Energy, and Lisa Titmas, our specialist Marine & Energy Travel Team Supervisor, explore the very real benefits of working with a corporate travel partner to help manage the complex challenges of crewing logistics.
6 Recommendations For a UK Rail Revolution
The UK rail industry has been under serious scrutiny over the past few years, with rising ticket prices, driver shortages, and service-paralyzing strikes placing the plight of train travel at the front and centre of the national consciousness. In this article we take a deeper look at the recent BTA whitepaper: “Getting Our Trains Back on Track! Putting Passengers First” which outlines their recommendations for a positive, passenger-led revolution for train travel.