WELCOME
TO BETTER BUSINESS TRAVEL
Hello. We’re delighted ENI has chosen Gray Dawes to be your new travel partner.
No doubt you’re wondering how business travel now works in ENI? How do you contact your new dedicated team of Travel Consultants? Where do you find the online booking tool? Don’t worry. To help get you up and running in no time, we’ve created this web page. It’s packed full of useful information, videos, tutorials, links, downloads and more… all designed to allay any uncertainties and teach you all you need to know about your Gray Dawes Travel solution.
So, grab yourself a coffee and take a good look around. This is what better business travel looks like!
PERSONAL SERVICE
small dedicated team
24/7 - 365
around the clock service
FAST RESPONSE
calls answered within 3-5 rings
CRISIS MANAGEMENT
in-house 24 hour emergency assistance
MAXIMUM CHOICE
minimum of 3 fare options in 2 hours
POLICY AUTOMATION
automated policy compliance
YOUR TRAVEL TEAM
Travelling With You
Before, during and after every trip, we’re with ENI all the way
Hello and welcome to Gray Dawes.
My name is James Bassett and I’m delighted to introduce myself as ENI’s dedicated Account Manager. From the start, you can be confident that the service you’ll be getting isnโt just tailored to exceed your expectations, itโs guaranteed to make you smile. Think of us as an extension of your own organisation; the out-of-house ENI travel team!
My role as your travel partner is to uncover what value means to ENI and create an Extra Mile Programme specifically to underpin how weโll enhance your travel programme and your business against targeted KPIs.
Of course, we can talk to you about products and services. But that’s what every TMC can (and will) give you. What you’ll also get from Gray Dawes is status and affiliation with the best TMC in the business. You’ll enjoy being part of a wider community and benefit from the partnership we build.
Happy travels!
James Bassettย | Your Account Manager
TRAVEL TEAM
Quick Contact Details
- your team: Team Charlie
- email us: ENI@gdg.travel
- call us: 0844 855 3045
- call us from overseas: +44 (0)1206 714945
- account manager: James Bassett
enl.uk.travel.manager@eni.com
Your Travel Team
Laura Fairburn
Team Manager
Lucie North
Senior Business Travel Consultant
Nick Ratford
Senior Business Travel Consultant
Sophie Turner
Senior Business Travel Consultant
James Bassett
Enterprise Account Manager
WHO WE ARE
THIS IS GRAY DAWES
Unquestionable and award-winning quality
Our proprietary travel technology is totally flexible and completely tailored to your organisation. Weโve partnered with the market-leaders, Atriis, to create YourTrip โ a powerfully versatile yet rewardingly simple booking engine.
Because thatโs how it should be.
Whether offline or online, agent managed or client self-service, YourTrip delivers a seamless and content-rich business travel booking experience.
GRAY DAWES
TRAVEL BROCHURE
Want to find out more about us? Please take some time to browse through our entire website, not just this landing page. Or you can view or download our brochure .
We achieve this because of the depths we go to in understanding our clients; their culture, their values and their objectives. Only then can we deliver on a higher level, with our trademark emphasis on the personal touch. Only then can we delight with remarkable value, innovation and service.
Thatโs what we call โbetterโ travel.
GREATER THAN THE
SUM OF OUR PARTS
We don’t just specialise in business travel you know.
We’re a part of the Gray Dawes Group, an organisation with specialisms and expertise in many sectors. If you need help planning the holiday of your dreams, or showcasing an event that’ll never be forgotten, then we’ve got you covered.
WHAT HAPPENS NEXT?
Let’s get you started booking business travel.
Go live day is Monday 3rd April
TUTORIALS
HOW TO videos
Step by step guides to your new travel tools
Below you’ll find a range of short tutorial videos which will help get you started using YourTrip for booking everything from flights, hotels and rail to ground transportation and car hire.
And did you know that YourTrip is the same system software that your Gray Dawes Travel Team uses, so whether offline or online, agent managed or self-service, YourTrip delivers a seamless and content-rich business travel booking experience.
YourTrip
TUTORIAL VIDEOS
- How to book a flight
- How to book rail
- How to book a hotel
… and much more!
GET SET FOR TRAVEL
PRODUCTS
Better Process
We are a totally digital travel management company with a very personal approach to service deliver. The tool used by your dedicated team of travel consultants is exactly the same one you’ll use online for simple trips. So whether arranging travel with us, from your smartphone on the go or on your laptop in the office, it’s all in sync, cutting down on paperwork and improving processes.
Time is Money
While you can find a flight or hotel room at a good price using a metasearch engine or online travel agency, you may not be finding the best options or rates and it can take you a lot more time – time better spent running your business! Plus, the dangers of DIY business travel come with no guarantee that a booking is within your travel policy, creating the real possibility of a refund or change.
Policy Perfection
Your travel policy should be an ever evolving thing, ensuring it remains relevant to what’s happening in the world and within your own company. We’re here to guide, steer and manage all of that for you. As your own out-of-house travel department, we’ll manage your travel programme to drive enhancements across value, safety, sustainability and service.
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