✈️ Ultimate Business Travel Glossary
A–Z reference for travelers, travel managers, travel bookers, and anyone new to corporate travel.
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Travel Talks – Wellbeing
Discover how to keep your corporate travellers happy and healthy while they’re away on business. In this Travel Talks episode, we explore exactly what Traveller Wellbeing actually is, why it’s so important to both employees and employers, and we present a host of easy to adopt strategies for healthier business trips.
What Does Good Customer Service Look Like?
What does good customer service look like? For Gray Dawes, travel management isn’t just about our award-winning technology or access to comprehensive travel content – even if these are vitally important to a travel programme. In this article, we spoke to our very own Julie Hamstead-Wallis, an experienced Operations Manager, about what makes good customer service, the importance of building rapport, and how Gray Dawes goes the extra mile to help our clients get the most out of their travel.
The Art of Business Networking Worldwide
Networking is more than just handing out business cards and hoping for the best. What works in New York might fall flat in Tokyo. A firm handshake may seal a deal in Germany, but in the Middle East, it’s the trust built over coffee and conversation that truly matters. In this guide to better international networking we help you build more meaningful and longer lasting connections—no matter where your business takes you.


