✈️ Ultimate Business Travel Glossary
A–Z reference for travelers, travel managers, travel bookers, and anyone new to corporate travel.
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We recently spoke to our friends at Lufthansa Group about their global reach, WiFi powered by Starlink, how they’re celebrating 25 years of PartnerPlusBenefit and so much more, including their expanding SWISS Senses A350 fleet.
5 Questions Every Travel Manager Should be Asking About Service
Service is what ties together the reality of day-to-day travel. It’s also the hardest thing to assess. Every TMC will tell you their service is excellent. So the trick is knowing which questions to ask to get a better gauge on how they stack up. In this article, we give 5 questions that you should have on their list when looking for a new TMC, reviewing an existing partnership, or simply wondering whether you’re getting the very best service for you.
How Easy is it to Switch TMC?
Sometimes switching can feel like an absolute no-brainer – you’ve found somewhere that’s more cost-effective, or you’ve simply outgrown your current provider. But the question still lingers… What if the switch itself is more painful than the problem we’re trying to fix? In this article, we take a deep dive into the switching process and demonstrate why it isn’t the upheaval people often expect.