An Award-Winning Evening…
At the end of September, the great and the good of the business travel industry gathered at the JW Marriott Grosvenor House in London for a glitzy evening to celebrate the community’s achievements over the last 12 months.
The Business Travel Awards Europe – regarded as the Oscar’s of the business travel industry – featured finalists from 22 different categories, with eventual winners undergoing a rigorous judging process. We were therefore delighted to be crowned Travel Partner of the Year: Medium TMC for all of our hard work and innovation over the past year. It’s actually the second time we’ve won this highest accolade in our industry!
The Ingredients of an Award-Winning TMC
The judging panel of industry experts were impressed by Gray Dawes’ innovative approach, excellent client retention rate, and strong leadership. They highlighted the company’s investments in technology, such as YourTrip, TripSure and Portal, and their effective NDC content strategy. The submission demonstrated Gray Dawes’ success in both staff and client retention, the ability to address industry challenges, and strong client collaboration, making them a standout TMC in delivering value and advanced travel solutions.
High Tech
From our award-winning, content-rich online booking and traveller wellbeing tools, to our immensely powerful data analytics and smart itinerary apps, our business travel technology delivers a beautiful and intuitive experience that just works.
High Touch
At Gray Dawes we’re not just here to deliver the best fares, the most innovative
itineraries or the most experienced consultants. We’re here as an extension of
our clients’ own organisations – their out-of-house travel department.
High Content
We believe that content is king. That’s why we empower our clients with the freedom of choice, giving them everything they need to book better and spend smarter all in one place. From web rates to NDC, we offer all the brands you know, all in one place.
Related Articles
The ROI of Business Travel
Business travel is often viewed as a cost to manage, especially in uncertain economic times, but when approached with clear intent, it becomes a powerful driver of business success. Purpose-driven travel strengthens relationships, accelerates revenue opportunities, and enables collaboration in ways that virtual interactions cannot fully replicate. By focusing on value rather than volume, organisations can unlock long-term growth, improve operational efficiency, and ensure every trip contributes meaningfully to strategic objectives.
How Leakage Can Derail Your Travel Programme (And How to Stop It)
Preventing leakage is a vitally important step in ensuring your travel policy works effectively and stands the test of time. In this article, we take a closer look into the causes of leakage and give practical advice on what you can do to prevent it.
Solving Travel and Expense Management Challenges
Travel and expense management remains a persistent challenge for many organisations. Traveller leakage, policy non-compliance, and fragmented expense processes often create unnecessary costs, administrative burden, and limited visibility over travel spend. These issues not only affect financial control but also increase risk and reduce the overall effectiveness of a managed travel programme.
This guide explores the most common problems businesses encounter when managing corporate travel and expenses and explains how a proactive partnership with a Travel Management Company (TMC) can help solve them. From encouraging adoption of centralised booking tools and enforcing travel policy to integrating modern expense management platforms and improving reporting, the right approach can transform the way your organisation travels – delivering stronger cost control, better data insights, and improved duty of care for your travellers.
LET’S TALK
Fill in the form below and we’ll get back to you as soon as we can.




