I can find it cheaper on the Internet

How often have you heard that?

American Airlines announced in February 2024 that it would require travel agencies and online booking tools to connect directly to their channel or lose access to up to 50% of fares with travellers no longer receiving Advantage points on bookings. Many in the industry scrambled to meet AAโ€™s target with constant cries of not being โ€œNDC-ready.โ€

Gray Dawes has been presenting clients with NDC content for almost six years, and it was no surprise that we smashed American Airlines’ target of 30% for bookings made directly on their NDC channel in the US. In fact, we achieved nearly 45% by the airlineโ€™s May deadline!

VCK Travel logo

As an early adopter of NDC, Gray Dawes is the largest adopter of British Airways NDC content and the second largest adopter of Lufthansa NDC content. Weโ€™re also making great strides with Air France KLM as more and more airlines adopt this modern retailing platform.

With no restrictions to a single GDS, we deliver content from recognised travel retailers, such as Expedia Group, Premier Inn and Booking.com, alongside direct connections to airlines, hotels and global rail suppliers And itโ€™s all beautifully presented in our single booking tool YourTrip, no matter where in the world you are.

It’s what we call โ€˜๐‡๐ˆ๐†๐‡ ๐‚๐Ž๐๐“๐„๐๐“โ€™. Empowering our clients with the freedom of choice, giving them everything they need to book better, spend less and travel smarter.

And we never hear โ€œI can find it cheaper myself on the internet.โ€

Do you?

NEW DISTRIBUTION CAPABILITY (NDC)

Get access to a greater choice of enriched air content without the hassle of shopping around.

NDC was developed by the International Air Transport Association (IATA) back in October 2012, revolutionising the way in which air travel content was distributed and purchased. Gray Dawes were one of the early adopters of the standard. It allows us to put our customers at the very centre of the travel experience and saves them from the hassle of trawling through innumerable sources to find the air products they are looking for.

The numbers speak for themselves –ย  82% of fares are on routes flown by NDC airlines, and a third of what we sell is cheaper than a traditional TMC.

Average saving of short-haul NDC fares versus Non-NDC fares on flexible tickets

Average saving of short-haul NDC fares versus Non-NDC fares

%

The percentage of fares on routes flown by NDC participating airlines

Average saving of short-haul NDC fares versus Non-NDC fares on restricted tickets

Related Articles

Travel Talks – How Corporate Travel is Becoming More Personalised

Travel Talks – How Corporate Travel is Becoming More Personalised

Business travellers are demanding – and expecting – much more personalised travel experiences. We’re joined by United Airlines to examine how the industry is evolving in order to deliver unique services and experiences for corporate travellers, based on their individual preferences, selections and destinations.

Travel talks – Belangrijkste trends in zakelijk reizen 2026

Travel talks – Belangrijkste trends in zakelijk reizen 2026

2026 staat in het teken van vernieuwing binnen zakelijk reizen. Bedrijven kijken niet alleen meer naar hoe zij reizen, maar vooral naar het doel en de toegevoegde waarde van iedere reis. Deze ontwikkeling beรฏnvloedt reisbeleid, technologie, duurzaamheid en de verwachtingen van reizigers.

7 of the Most Memorable Hotels From TV and Film

7 of the Most Memorable Hotels From TV and Film

n the movies and on TV, a hotel is rarely just a place to sleep โ€” itโ€™s a stage for drama, comedy, fear, romance and unforgettable encounters. In the BBC Radio 4 feature Seven of the most memorable hotels in film and TV, hosts Ellen E. Jones and Mark Kermode unpack why hotels make such rich settings for storytelling, acting as hermetically sealed worlds where lives collide, secrets simmer and anything can happen.

๎‚

CALL US

+44 (0) 1206 716111

๎ถ

EMAIL US

๎ซ

ALWAYS HERE

Mon – Sun, 24 hours a day

LET’S TALK

Fill in the form below and we’ll get back to you as soon as we can.