ITA Airways, Italy’s flagship carrier, has expanded significantly since we last spoke with them. They now operate as far east as Tokyo and as far west as San Francisco. This is all made possible through newer, more efficient aircraft and a fleet that has grown to 98 aircraft, of which 22 are widebody and 76 are narrowbody.
In this article, we chat to ITA Airways about their integration with Lufthansa Group, their commitment to sustainable travel, their Volare points program, and much more.
ITA Airways and Lufthansa
ITA Airways is the newest member of the Lufthansa Group, providing passengers with an even greater choice of travel options. These include codeshares through hubs, improved schedules, and access to new frequent flyer programs. As part of this integration, Rome Fiumicino, a 5-star Skytrax airport, will become Lufthansa Group’s sixth and southernmost hub. The integration of ITA Airways into Lufthansa Group will take place gradually and include multiple key points, such as the inclusion of ITA Airways in Star Alliance.
Intercontinental Routes
Rome – New York
Rome – Boston
Rome – Miami
Rome – Los Angeles
Rome – Washington
Rome – San Francisco
Rome – Rio de Janeiro
Rome – Sao Paulo
Rome – Buenos Aires
Rome – Tokyo
Rome – New Delhi
Rome – Dakar
Rome – Accra
Rome – Chicago
Rome – Toronto
Rome – Male
Rome – Bangkok
Rome – Mauritius
International Routes
Rome – London City Airport
Rome – London Gatwick
Rome – Jeddah
Rome – Riyadh
Rome – Dubai
Milan Linate – London City
And much more
ITA Airways Travel Classes
ITA Airways has extensive options available for all types of travellers. On short-haul domestic flights, customers can either fly in Economy or Superior – a domestic version of business class. On medium-haul flights, depending on the aircraft, clients can choose from up to three different travel classes. On ITA Airways’ brand-new A321neo aircraft, passengers can access lie-flat business class seats, as well as standard and premium economy.
On Long-Haul flights, passengers can choose from three classes: economy, premium economy and business. Each of these have further booking classes – such as Economy Light and Economy Classic – giving clients the option to choose which fare suits their needs best.
ITA Airways Lounges
ITA Airways customers can gain access to lounges all over the world. In Italy, ITA Airways has multiple airline-branded lounges, including the Hangar Lounge (Rome), the Piazza V.Bellini (Catania), and the Runway Lounge (Milan). In other parts of the world, partner lounges can be accessed through codeshares and alliances.
Lounges are available for our Business Class Customers, Premium and Executive Members of the Volare Programme, Lufthansa Group Business Class Customers, Hon Circle and Senator Members of the Miles&More Programme, Gold Members of the Star Alliance Programme.
New RUNWAY Lounge
Milan Linate
Access Available to:
- ITA Airways and Lufthansa Group Business class
- Volare Club members with Executive and Premier tiers
- Miles & More club members with Senator and HON Circle tiers
- Gold Star Alliance cardholders departing on Lufthansa Group flights
- ITA Airways American Express Gold and Platinum card holders
- Members of ITA Partner frequent flyer clubs departing on ITA Airways flights
Volare Program Clubs
As part of ITA Airways’ integration into Lufthansa Group, Miles & More members can earn and redeem miles on ITA Airways flights. Likewise, members of the ITA Airways frequent flyer program Volare can earn and redeem their points on flights operated by Lufthansa, SWISS, Austrian Airlines and Brussels Airlines.
SMART
Accessed by entering the Program:
✓ Possibility to accumulate and redeem points
PLUS
Accessed with 30,000 qualifying points
✓ Points multiplier +10%
✓ Extra luggage and
priority delivery
✓ Free seat selection
✓ Priority boarding
✓ Check-in and transfer
desk priority
✓ Waiting list priority
✓ Dedicated Customer Service
PREMIUM
Accessed with 60,000 qualifying points
✓ All the benefits of
Plus Club
✓ Points multiplier +20%
✓ Access to lounge + guest + 2 children*
✓ Fast Track
EXECUTIVE
Accessed with 90,000 qualifying points
✓ All the benefits of
Premium Club
✓ Points multiplier +30%
✓ Additional Club card
✓ Golf equipment and
free transportation
✓ Welcome kit: Card and gift
*Access with 2 children is valid only for the ITA Airways lounges of FCO (Piazza di Spagna and Hangar Lounge), LIN (Runway Lounge) and CTA (Piazza Bellini).
Accrual
Members can earn points through:
✅ Purchase of Flights with ITA Airways
✅ Purchase of Flights on Airline Partners
✅ Purchase of Ancillary Services
✅ Purchase of Products and Services
✅ Offered by the Partners of the Program
Redemption
Points can be spent on:
☑️ Services and Discounts
☑️ Voucher of other Partners
☑️ ITA Airways Flights through Cash & Points Mode
☑️ Flights on Airline Partners through Cash & Points Mode
☑️ Purchase of Products or Services Offered by Program Partners
Transparency
Clear and Intuitive
Conversion Mechanisms.
Shopping ➡️ Points ➡️ Prizes
Simplicity
Clear Ratio Between Points & Euros Spent for Accrual & Redemption
Accessibility
Many, Always Available Accrual and Redemption Opportunities
Commitment to Sustainability
Sustainability – a cornerstone of ITA Airways’ Business Plan – is an essential commitment that needs to be pursued in line with the United Nations Sustainable Development Goals (SDGs).
ITA Airways is committed to guaranteeing ever greater respect for the environment, both natural and human, and to incorporating ESG principles into its corporate governance. These values are fully expressed by the Under the Same Sky Sustainability Manifesto. The Company’s growth strategy involves the development of a series of important ESG initiatives, starting with the renewal of its fleet, with the benefit of creating value for the community, the country and the planet.
ITA Connect for Travel Agents
ITA Connect is the B2B platform made specifically for travel agents. Through this program, agents can access the following actions and benefits:
- Issue Air Tickets Simply and Safely
- “Modify And Cancel Order” Function to Manage After Sale Activities
- Sell Ancillary Services, During Online Sales
- Group Management with the Smart Group Tool
- Information On Products and Services, Special Offers, Operating Updates
- Ita Airways Flight Status in Real Time
- Join Our Newsletter to Receive Information on Promotions, Sales Initiatives and New Developments
- Dedicated Support to Receive Assistance, Manage Sales, Procedural
- Or Information Requests
- Consult The Sales Contract and A Customized Dashboard
- To Constantly Monitor Performance and Target Progress
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