HEAD OF LEISURE

Director of Leisure Responsibilities

You will be responsible for leading a team 6 people (includes 2 vacancies) in the UK and a smaller team in Australia and US which includes IC’s. Our UK presence includes a high-end retail store in the affluent town of Harrogate branded as Ventur Luxury.

You will create and deliver strategic initiatives to grow the business which will involve developing the organisations proposition, managing and shaping the suppliers they work with (air/hotel/cruise/ancillaries), engaging with trade partners to retain and grow the customer base. You will be operating at a strategic level in the business with the expectation of rolling your sleeves up to drive things forward from the ground up.

The successful applicant must have:

• A sound knowledge of the UK Leisure Travel Industry – online and retail travel agencies, tour operators etc
• Desirable is a working knowledge of the US and Australian market
• Broad commercial skill-set with experience of developing customer propositions and delivering multi-function strategic initiatives
• Inspirational people leadership skills
• Strong financial acumen with experience of managing P&L’s
• Experience of supplier negotiations and management
• Excellent interpersonal and communication skills
• Experience of building and maintaining a viable IC community

• Endeavour to Use Good Judgement at all times.
• Deliver to clients the very highest level of service.
• Work to always have the best interests of Gray Dawes at the fore.
• Display in action the Gray Dawes Mission, Vision and Values in both external and internal interactions and communication.
• Have a solve for the customer approach.
• Work in proactive manner with colleagues in the wider business teams. 
• Adhere to all relevant policies, operating procedures and standards at all times.
• Always work with due care and attention to ensure the personal safety of yourself and others.
• Attend staff meetings and training sessions as required.
• Provide weekly activity feedback in written and verbal form to the Chief Operating Officer.
• Carry out any other role or task that is commensurate with the spirit and purpose of this job description.