Your questions answered on the US Department of Homeland Security’s travel authorisation system for Visa waiver travellers to the United States of America.

ESTA’s can be completed online at do not use any other site or company to submit your ESTA.


Who is required to complete the ESTA process?
All passengers travelling under the Visa Waiver program, this includes non-ticketed infants. Basically, anyone without a Visa.

When do I need to apply for a travel authorisation?
It is mandatory for all passengers travelling to the United States under the Visa Waiver Programme (VWP) to apply for an Electronic System for Travel Authorisation (ESTA) at least 72 hours prior to departure.

How long is the travel authorisation valid?
Unless revoked, travel authorisations are valid for two years from the date of authorisation, or until your passport expires, whichever comes first.

Am I able to go back and change submitted information?
You can update the following details: email address, telephone number, airline and flight number, City of boarding and address whilst in US.

What happens if any of my Passport details change?
If there is a change to any of your passport information (including passport renewals) you will need to submit a new travel authorisation.

Is there a fee for authorisation?
A $14 was introduced on 9th September 2010.


  • Date of Birth*
  • Country of Citizenship
  • Country where you live*
  • Email address
  • Name*
  • Sex*
  • Telephone number
  • Passport issue and expiry dates*
  • Passport Number*
  • Passport issuing country*
  • Airline
  • Flight Number
  • City of Boarding
  • Address in the USA

Should you have any further questions or queries relating to the ESTA process then please contact your GDG account team by the usual methods.