FAQs

9 07, 2018

How do I know my reservation is confirmed?

By |July 9th, 2018|

Once you’ve completed an online booking, you’ll be presented with a confirmation page summarising your itinerary and booking reference numbers for each aspect of your trip. You’ll also receive this information in a confirmation email.

9 07, 2018

Can I change my reservations online?

By |July 9th, 2018|

If you want to make small changes to your reservations, then you can do so by logging into your account, clicking onto ‘My Trips’ and then selecting the travel plan you’d like to make changes to. Please note,

9 07, 2018

Can I book a seat next to a colleague?

By |July 9th, 2018|

Of course! If you’re booking a multi-traveller trip, you will be automatically seated next to your colleague wherever possible. However, if you’re aware that a colleague is already booked onto the same service you may be able to

9 07, 2018

How can I change my current password?

By |July 9th, 2018|

Simply log into your account, select ‘My Profile’ and head to the ‘Security and Rights’ section. From here, click onto ‘Password’ – your current password should already be entered, then simply type in your new password and click