“We really appreciated your time and patience, we weren’t exactly model customers, but each time our itinerary changed you rose to the challenge – nothing was too much trouble! Everything was perfect, from start to finish, we had a blast! Your customer service was first class, so thank you again.”

“Wow where do we begin? We can’t thank you enough for all the help and advice that you gave us recently when we booked our holiday to New York.

We really appreciated your time and patience, we weren’t exactly model customers, but each time our itinerary changed you rose to the challenge – nothing was too much trouble!

Everything was perfect, from start to finish, we had a blast! Your customer service was first class, so thank you again.”

“I am writing to you today to say how helpful and professional two of your staff have been – Rachel Burden and Emma Wood. Both are an asset to your team and have provided an amazing service.

It was a complex trip to US stopping at 3 locations – with car hire, flights and hotels over a week. Rachel started the booking and handed over to Emma on the last day to issue the tickets and finalise the arrangements. The plan changed a few times and each time I went back to change things it was done with a smile. I was quite a ‘needy’ customer and each call and email was no trouble. I also only had a day to book this and the turnaround was very quick, and they really went the extra mile. 

I am very impressed with the service from them both and hope to arrange more travel in the future. A massive thank you!

“Julie is fantastic! She has booked a number of holidays for me and my family and her help, ideas and support are second to none. Her extensive knowledge means that she can always make good recommendations too, wherever I seem to travel.

“I just wanted to thank you Julie, for arranging the Disney Package for us. We had a great time and Elizabeth really enjoyed it! You can have a gold star for being the best travel agent!

“I just wanted to say a huge thank you to Emma for arranging a holiday which was just amazing! The hotel was out of this world, beautiful and so clean and friendly. The resort was just gorgeous! We went out and about and everywhere was just so lovely. It was so nice being able to spend quality time with our children. Thank you again – you really did us proud!”

“I have known and worked with Christine for over 10 years, she has organized all of our travel requirements within that time. What I have always liked about the service Chris has given, which is very much on a personal level, is she listens to what your requirements are, then offers a solution. On long haul flying direct is not always the cheapest option, so she has always been very aware of the Middle Eastern carriers and the alternatives they can supply.

The best endorsement I can give her is the response she has given to me several times over the years when looking at places to stay whilst overseas. “Greg you will not like that.” – then she offers an alternative which she has personally checked, and it has never failed me yet.”

“I’ve been meaning to write since we got back from South Africa in February to let you know that our trip was just fantastic! Everything went like clockwork, every place turned out as good as or better than advertised, and not a single thing went sideways. It really was the trip of a lifetime, and the safaris were very successful in encountering virtually all of the most interesting animals. So, thank you very much for setting things up so well, it was a wonderful experience.

“Everything about our trip was great! Every single activity we did on the Isle of Arran was so much fun – I was surprised at how much we all enjoyed the Mogabout tour, as don’t usually enjoy group activities, but the owner was a great guide and allowed us to see stuff we wouldn’t have known about or been able to reach on our own.