Luxury Holiday Testimonials

Wow where do we begin? We can’t thank you enough for all the help and advice that you gave us recently when we booked our holiday to New York.
We really appreciated your time and patience, we weren’t exactly model customers each time our itinerary changed you rose to the challenge nothing was to much trouble.
Everything was perfect, from start to finish, we had a blast Your customer service was first class thank you again.

I am writing to you today to say how helpful and professional two of your staff have been , Rachel Burden and Emma Wood. Both are an asset to your team and have provided an amazing service.
I have used TMG for 15 years and moved to a new company who needed some travel. I advised to look at your company as they have also given good service and never let me down.
It was a complex trip to US stopping at 3 locations – with car hire, flights and hotels over a week. Rachel started the booking and handed over to Emma on the last day to issue the tickets and finalise the arrangements. The plan changed a few times and each time I went back to change things it was done with a smile. I was quite a ‘needy’ customer and each call and email was no trouble. I also only had a day to book this and the turnaround was very quick and they really went the extra mile. Both ladies sorted me out with my arrangements and I have arranged to talk to Rachel regarding setting up a more formal arrangement and to get you into the office to discuss the benefits and full service you offer.
I am very impressed with the service from them both and hope to arrange more travel in the future. A massive thank you!
Have a great day and thank you for your time, Liz

Christine has been arranging and booking our family (of 5) holidays for nearly 10 years now – and in the processes saved my sanity, as well as many hours of research and stress. Our holidays have varied from city breaks to beach resorts to a 3 week road trip of the US west coast.
Chris takes a brief and comes back, quickly, with a few recommendations to choose from – or amend as necessary. There is no pressure – no “sales feel” – just help. She sources the best hotels for us and the most convenient flights. Chris is clearly well known at a huge number of world-wide hotels – upon check-in at any hotel, I am often aware of “the Chris Clark effect” – where Chris has clearly phoned ahead to let the hotel know they need to take good care of us. Any problems, all I need do is drop Chris a line and they are fixed swiftly. She is my guardian angel of holidays!
I joke with friends that everyone needs a Chris Clark in their lives – she is so capable, proactive and on point. I have recommended Chris to a number of friends without hesitation over the years and all have remarked how wonderful she is at removing the hours and stress from arranging a huge variety of holidays, and accommodating a range of budgets.
Chris is a real partner, she has become a true friend over the years and simply put, I would not be without her. Thank you Chris from all of us for making some magical holidays and memories for us.

I have used Chris for planning and organising my holidays for nearly 30 years during which we have become good friends. We have generally not looked for package holidays as my family has had very varying demands and we have rarely looked for standard hot sunny beach holidays. My wife is heavily into wild life photography and between us we had 6 children of widely varied ages and tastes.
With Chris’ help we have had holidays all over the world in wonderful locations feeding Chris our ideas which she has shaped for into very personal and exciting trips. On the rare occasions we have hit problems when away e.g. Nairobi airport half demolished by fire, she is very proactive and I have never worried she would find a good solution.
She regularly gets us upgrades and I particularly appreciated her contribution to our holiday at Iguassu falls last year on the 10th anniversary of our honeymoon there, 10 years ago. We arrived in our room to find welcoming balloons/food etc but in addition 2 framed photos of our previous visit – a very appreciated nice touch.
We are currently working on an island hopping holiday in the Seychelles.

To whom it may concern
We would like to confirm that Christine Clark has organised our major holiday arrangements for about 15 years. We have always been extremely pleased with all her arrangements and she has also made some extremely good suggestions of hotels eg the hotel Trisara in Phuket where we relaxed after an Indian wedding. She also has been very proactive if we have had a problem on a trip.
We have been very satisfied with all she has done for us and wish to continue to use her services for our travel.

I write to confirm that for more than 25 years Chris has looked after the travel needs of me and my family, and throughout, has remained efficient, reliable, and very loyal.
Over the many years, our travel needs as a family have become ever more complicated.
What started in the early 90’s as simply providing a service relating to flight procurement, Chris has now evolved her inputs to encompass complicated logistics of multi country holidays, including flights, transfers, accommodation, and other invaluable elements, involving specific requirements that make Chris’s offering both special and highly personalised, whilst in return, making us fiercely loyal towards her, whenever a potential holiday opportunity appears on the horizon.
I feel very lucky to have met Chris all those years ago, and I wonder how many hours she has actually saved me over the time we’ve done business together!
I cannot recommend her highly enough.

Christine Clark has organised the holidays of me and my family for over 20 years and I cannot speak more highly of her.
Not only is Christine always a delight to deal with, as she is friendly, calm and always supportive, she is a superb holiday planner and organiser.
Christine has excellent attention to detail and she invariably organises the holiday and arrangements you request and hope for. Her service mentality is outstanding and that is why she has the strong loyalty of clients like me and my wife.

We have known Christine Clark since 1995 when she was Manager at Vip Travel in Mayfair.
Christine was introduced to us by the Travel Company owner Willy Wilder.
From the beginning and throughout her career at Vip Travel and subsequently at Egencia we have found Christine to be an Outstanding Travel Agent.
Christine has an efficient and professional manner, with her tremendous organisation ability she is someone that solves problems in her stride and gets things done.
Her standards are of the highest!
She has recommended to us outstanding Hotels such as Le Sirenuse in Positano, invariably Christine had visited this Hotel before recommending it to us and has established an ongoing relationship with the Management plus being assured of us personally being looked after.
In conclusion we have used Christine for our Travel needs for 23 years well over 60 trips in total and we have no reason to consider booking with anyone else. We have also recommended Christine to many friends!
In summary Christine Clark is a Travel Professional of vast experience and of the highest standard.
We recommend her without reservation!

Christine Clark has organised our holidays for the last fifteen years, including flights, city hotels, beach resorts, private transfers, car hire and other incidentals.
One very memorable trip Christine arranged for us was our first visit to India in 2014, where she not only booked several hotels, international and domestic flights, cars and drivers, liaised with agencies in India to ensure we had guides and tickets organised in advance to many of the historical sites, she also organised as a surprise a Palequin elephant ride at Amber Fort.
Over the years Christine has arranged several intricate holidays for us in her usual informative, helpful and calm manner and we have never encountered any complications. She has also organised very straightforward holidays for us, either just as a couple or as a larger group, and for other family members too, and she always goes out of her way to get the very best for her client in all respects.
In a nutshell, I doubt whether we would have enjoyed some of the holidays we have had without the organisational skills of Christine and we will continue arranging our travel with her for many years to come.

I have known Christine Clark for over ten years, during which time she has become a valued and trusted supplier as well as a good friend. Firstly, I would like to congratulate her on her recent move to the Gray Dawes Group after so many successful years at Egencia, and I would like to give her the best professional and personal recommendation possible,
Over the years, Christine has arranged so many wonderful holidays for us, ranging from excursions for nine to Florida, memorable golf holidays at Pebble Beach (amongst others), annual ski trips, various European jaunts, work-related travel to China with Harry Connick Jr (that was an interesting one), sunshine retreats in Dubai and the best South African safari imaginable.
Christine was born with a passion for organisation, at which she absolutely excels. Nothing phases her, nothing is too much trouble and she will never let a problem get the better of her. She has helped us out of so many scrapes, for example, managing to virtually air-lift us out of Orlando just before a hurricane struck, and somehow getting us out of Dubai before anyone else when Silverjet went out of business whilst we were away. These are just two examples of how she is always on hand to lend her unwavering support and provide solutions to unexpected problems. Perhaps even more importantly, she always does so with such grace and in an incredibly calm and professional manner.
One of the other huge advantages of working with Chris is that she has so much experience in the leisure market that she knows all the best hotels and most interesting areas to visit. She knows us so well now that we often just take her recommendation for the most suitable place to stay. Moreover, I can’t count the number of times that she seems to know the manager at so many places and is able to secure preferential treatment for us. She will handle all aspects of a trip, from transfers to car hire, to tee times, to theatre bookings, to sports fixture tickets etc. If I said that working with Christine is like having a personalised concierge service I wouldn’t be overstating the case.
Christine is a person of the utmost integrity and trust. She will always be upfront and honest about all aspects of any booking and seems to work around the clock to make sure that the client is satisfied. She is incredibly hard-working and seems to thrive on making people happy. I can’t remember a time when she didn’t contact us on our return from a trip to ask for feedback and make sure that everything was how it should have been.
I know that Christine has been approached by various competitors in recent years, so I am sure that the Gray Dawes team must have presented an exceptionally exciting challenge in order to entice her away. I have absolutely no doubt that she will prove to be a huge success and provide a host of super-satisfied clients. I have personally recommended her successfully to several friends and colleagues.
I wish her all the very best.

I have known and worked with Chris for over 10 years, she has organized all of our travel requirements within that time. What I have always liked about the service Chris has given, which done very much on a personal level, she listens  to what your requirements are, then offers a solution. On long haul flying, direct is not always the cheapest option so she has always been very aware of the Middle Eastern carriers and the alternatives they can supply.

The best endorsement I can give her, is the response she has given to me several times over the years, when looking at places to stay whilst overseas. “ Greg you will not like that “ then she offers an alternative which she has personally checked and it has never failed me yet.

I just wanted to say a huge thank you to Emma for arranging a holiday which was just amazing. The hotel was out of this world, beautiful and so clean and friendly. The resort was just gorgeous! We went out and about and everywhere was just so lovely. It was so nice being able to spend quality time with our children. Thank you again – you really did us proud!