Access to best fares

Through our dedicated teams and online system, we give you access to the best possible fares for UK travel, so you will always have the lowest fare available wherever you need to go.

Travel policy control

Classes of rail travel can be closed out, meaning you can be available to specific fares. Lower fare levels usage are also monitored and records reasons for savings not being utilised.

Ticketing options

We give customers various ways to receive their tickets, either by post, ticket on departure, onsite ticket printers, or even self print and e-tickets (subject to availability on travel route)

Best practice training

Make sure you are delivering best practice training for your bookers to ensure they are securing the very best fares, 40%+ achievable

How We’ll Make Your Life Easier

From having specialist business travel agents at hand 24/7 through to the latest online booking technology we provide the support and expertise to make your business travel bookers’ lives simple and hassle free. You’ll deal with a dedicated Gray Dawes travel team, not a mass call centre.

We will give you complete visibility to all your travel related expenditure and assign a dedicated strategic account manager to work with you to ensure that your business travel budget is maximised. We will also help you manage your duty of care obligations through sophisticated traveller tracking systems at time of crisis or emergency.

We arm your businesses travellers with all the travel information they need when they’re away from the office. From a powerful itinerary app to detailed contingency planning for emergencies, your travel team is just a call away should a traveller need any assistance.

For many of our clients travel is one of their highest business costs, we ensure that our service maximises value and generates on-going, demonstrable cost savings. We will also tailor our accounting systems and invoicing to meet the needs of your business.

Client Feedback

…can I take the opportunity to say thank you to you all in the team  as most of you have helped me book a lot of late accommodation recently and you have all been helpful and give fantastic customer service.

Zara, Institution

Just a note to say a huge thank you from all the team here for all of your help and brilliant organising of our trip. The group all thoroughly enjoyed it and we have had such positive feedback from Distributors. For many it was the trip of a life time!

Hannah, Manufacturing

Just a quick note to say thank you for your quick and efficient response yesterday regarding our late hotel booking. Your help in resolving our issue was very much appreciated and reassuring that you will go that extra mile for us.

Kevin, IT

As usual very well done to you, I have come to expect the best and you certainly give that to us, once again thanks.

Mike, Manufacturing

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