[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Header: airlines cancellations ” _builder_version=”4.0.6″ collapsed=”off”][et_pb_fullwidth_header title=”Airlines Cancellations” subhead=”live links to COVID-19 policies” text_orientation=”center” header_fullscreen=”on” header_scroll_down=”on” scroll_down_icon=”%%2%%” scroll_down_icon_color=”#ffffff” _builder_version=”4.0.6″ title_line_height=”1.7em” subhead_font_size=”30px” background_color=”#414042″ background_image=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2020\/03\/flight-cancelled.jpg” background_blend=”overlay” z_index_tablet=”500″][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Quote Section” _builder_version=”3.22″ custom_padding=”75px|0px|110px|0px|false|false” border_color_all=”rgba(255,186,96,0.6)” border_width_right=”8vw” border_color_right=”#5b8cb1″ collapsed=”off”][et_pb_row column_structure=”1_4,3_4″ admin_label=”AIRLINES” _builder_version=”4.0.6″ custom_margin=”-1px|auto||auto|false|false” custom_padding=”60px||60px||true|false” border_color_all=”rgba(51,51,51,0.12)” border_width_top=”1px”][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title: Useful Links ” _builder_version=”4.0.6″ header_font=”||||||||” header_3_line_height=”2em” header_4_font=”||||||||” header_5_font=”||||||||” header_6_font=”||||||||” animation_style=”fold” animation_direction=”left” animation_intensity_fold=”5%”]<\/p>\n
[\/et_pb_text][et_pb_button button_url=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2020\/04\/airline-payment-process-plus-intro1.pdf” url_new_window=”on” button_text=”Airline Refunds Payment Process” button_alignment=”center” admin_label=”button: Airline Refund Payment Process” _builder_version=”4.0.6″ custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#5b8cb1″ button_border_width=”0px” button_icon=”%%24%%” button_icon_color=”#ffffff” background_layout=”dark” animation_style=”slide” animation_direction=”left” box_shadow_style=”preset3″][\/et_pb_button][et_pb_divider show_divider=”off” _builder_version=”4.0.6″][\/et_pb_divider][et_pb_button button_url=”\/wp-content\/uploads\/2020\/03\/Airline_Policy_Tracker.pdf” url_new_window=”on” button_text=”Airline Policy Tracker” button_alignment=”center” admin_label=”button: Airline Policy Tracker” _builder_version=”4.0.6″ custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#5b8cb1″ button_border_width=”0px” button_icon=”%%24%%” button_icon_color=”#ffffff” background_layout=”dark” animation_style=”slide” animation_direction=”left” box_shadow_style=”preset3″][\/et_pb_button][et_pb_divider show_divider=”off” _builder_version=”4.0.6″][\/et_pb_divider][et_pb_button button_url=”https:\/\/docs.google.com\/spreadsheets\/d\/1fpddVot1px94tD_yk0XVi766NCl3SzWkW0KLc3wCo4E\/edit#gid=0″ url_new_window=”on” button_text=”Airline Loyalty Programs responses” button_alignment=”center” admin_label=”button: Airline Loyalty Programs” _builder_version=”4.0.6″ custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#5b8cb1″ button_border_width=”0px” button_icon=”%%24%%” button_icon_color=”#ffffff” background_layout=”dark” animation_style=”slide” animation_direction=”left” box_shadow_style=”preset3″][\/et_pb_button][et_pb_divider _builder_version=”4.0.6″][\/et_pb_divider][et_pb_button button_url=”\/workingfromhome\/” button_text=”back to Working From Home” button_alignment=”center” admin_label=”button: back to Working From Home” _builder_version=”4.0.6″ custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#5b8cb1″ button_border_width=”0px” button_icon=”%%23%%” button_icon_color=”#ffffff” button_icon_placement=”left” background_layout=”dark” animation_style=”slide” animation_direction=”left” box_shadow_style=”preset3″][\/et_pb_button][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.0.6″ text_font_size=”16px” text_line_height=”2em” animation_style=”fade”]<\/p>\n
Airlines are regularly updating their policies in response to the COVID-19 situation. Click on the button links (opposite) to get the latest information. This provides you with an ongoing update of each new policy by airline, in one place and includes policies related to cancellations, change fees, and refunds (last updated 03.31.20). Or for specific airline websites, click on any of the buttons, below.<\/p>\n
We’ve put together a simple ‘Airline Payment Process’ flow diagram, which illustrates the way\u00a0refunds usually work, with the vast majority typically\u00a0taking five working days to be processed and\u00a0received through automated industry procedures. However, the coronavirus pandemic has had a sever impact on this, as you’ll see from our download – click on the top button on the left.<\/p>\n
Virtually all airlines, including British Airways and Virgin Atlantic, have suspended flights or are running revised schedules. EasyJet have grounded their entire fleet, but have not technically cancelled a lot of their flights in order to delay refunds.<\/p>\n
If you\u2019re due to travel on an affected route, keep up to date with the latest information from your travel company or airline.\u00a0Click on any of the listed airlines, below, to link through to their official Coronavirus Update information:<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.0.6″][et_pb_column type=”1_4″ _builder_version=”4.0.6″][et_pb_text admin_label=”Air Canada” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n
Air Canada<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Air China” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Air China<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Air France” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Air France<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Air New Zealand” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Air New Zealand<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”American Airlines” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n American Airlines<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”ANA” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n ANA<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Asiana Airlines” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Asiana Airlines<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Austrian” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Austrian Airlines<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”British Airways” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n British Airways<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Cathay Pacific” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Cathay Pacific<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.6″][et_pb_text admin_label=”China Airlines” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n China Airlines<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”China Eastern Airlines” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n China Eastern Airlines<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”China Southern Airlines” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n China Southern Airlines<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Delta Airlines” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Delta Airlines<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”EasyJet” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n EasyJet<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Emirates” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Emirates<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Etihad Airways” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Etihad Airways<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Eva Air” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Eva Air<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Finnair” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Finnair<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Hainan Airlines” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Hainan Airlines<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.6″][et_pb_text admin_label=”Iberia” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Iberia<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Japan Airlines” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Japan Airlines<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”KLM” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n KLM<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Korean Air” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Korean Air<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”LOT Polish Airlines” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Lot Polish Airlines<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Lufthansa” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Lufthansa<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Malaysian” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Malaysian Airlines<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Philippine Airlines” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Philippine Airlines<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Qantas” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Qantas<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Qatar Airways” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Qatar Airways<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.6″][et_pb_text admin_label=”Ryanair” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Ryanair<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”SAS” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n SAS<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Shenzhen Airlines” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Shenzhen Airlines<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Singapore Airlines” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Singapore Airlines<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Swiss” _builder_version=”4.0.6″ background_color=”#e0e2d9″]<\/p>\n Swiss<\/a><\/p>\n [\/et_pb_text][et_pb_text admin_label=”TAP” 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