{"id":311598,"date":"2026-10-20T09:08:40","date_gmt":"2026-10-20T08:08:40","guid":{"rendered":"https:\/\/www.gdg.travel\/?p=311598"},"modified":"2026-11-04T10:01:11","modified_gmt":"2026-11-04T10:01:11","slug":"inzichten-vanuit-de-innovation-hub-2026","status":"publish","type":"post","link":"https:\/\/www.gdg.travel\/nl\/blog\/inzichten-vanuit-de-innovation-hub-2026\/","title":{"rendered":"Inzichten vanuit de Innovation Hub 2026"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;HEADER &#8211; 5 Questions TMC&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;_initial&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/10\/Innovation-Hub-2026-Banner-V2.jpg&#8221; parallax=&#8221;on&#8221; background_last_edited=&#8221;off|desktop&#8221; parallax_tablet=&#8221;off&#8221; background_position_phone=&#8221;center_right&#8221; background_horizontal_offset_phone=&#8221;27%&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;%91%93&#8243;][et_pb_fullwidth_header title=&#8221;Inzichten vanuit de Innovation Hub 2026&#8243; subhead=&#8221;De belangrijkste inzichten uit een open gesprek over de toekomst van zakenreizen&#8221; admin_label=&#8221;HEADER &#8211; 5 Questions TMC&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;_initial&#8221; title_font=&#8221;||||||||&#8221; title_letter_spacing=&#8221;0em&#8221; title_line_height=&#8221;1.7em&#8221; subhead_font_size=&#8221;21px&#8221; subhead_letter_spacing=&#8221;0px&#8221; background_color=&#8221;rgba(0,0,0,0.29)&#8221; background_enable_image=&#8221;off&#8221; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;42px&#8221; title_font_size_phone=&#8221;43px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; subhead_font_size_tablet=&#8221;20px&#8221; subhead_font_size_phone=&#8221;18px&#8221; subhead_font_size_last_edited=&#8221;on|tablet&#8221; z_index_tablet=&#8221;500&#8243; title_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; title_text_shadow_vertical_length_tablet=&#8221;0px&#8221; title_text_shadow_blur_strength_tablet=&#8221;1px&#8221; content_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; content_text_shadow_vertical_length_tablet=&#8221;0px&#8221; content_text_shadow_blur_strength_tablet=&#8221;1px&#8221; subhead_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; subhead_text_shadow_vertical_length_tablet=&#8221;0px&#8221; subhead_text_shadow_blur_strength_tablet=&#8221;1px&#8221; content_link_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; content_link_text_shadow_vertical_length_tablet=&#8221;0px&#8221; content_link_text_shadow_blur_strength_tablet=&#8221;1px&#8221; content_ul_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; content_ul_text_shadow_vertical_length_tablet=&#8221;0px&#8221; content_ul_text_shadow_blur_strength_tablet=&#8221;1px&#8221; content_ol_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; 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global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>Onlangs organiseerden we een Innovation Hub-evenement, waar we met een aantal van onze klanten open in gesprek gingen over de toekomst van zakenreizen.<\/h3>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;BODY &#8211; Intro&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; quote_text_color=&#8221;#467293&#8243; quote_font_size=&#8221;20px&#8221; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; hover_enabled=&#8221;0&#8243; z_index_tablet=&#8221;0&#8243; text_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; text_text_shadow_vertical_length_tablet=&#8221;0px&#8221; text_text_shadow_blur_strength_tablet=&#8221;1px&#8221; link_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; link_text_shadow_vertical_length_tablet=&#8221;0px&#8221; link_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ul_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; 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header_4_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_4_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_4_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_5_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_5_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_5_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_6_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_6_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_6_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>We brachten klanten uit uiteenlopende sectoren uit het Verenigd Koninkrijk en Europa samen. Het doel was eenvoudig: luisteren en inzichten delen. Wat moeten reisprogramma\u2019s vandaag de dag bieden en waar moeten we ons de komende tijd op richten?<\/p>\n<p>Ondanks de uiteenlopende achtergronden van de deelnemers kwamen steeds dezelfde thema\u2019s naar voren. In dit artikel bespreken we de belangrijkste gespreksonderwerpen en wat we daarvan hebben geleerd.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;#readon&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Een blik vanuit de Innovation Hub&#8221; button_text_tablet=&#8221;learn more about high touch&#8221; button_text_phone=&#8221;MORE ABOUT HIGH TOUCH&#8221; button_text_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;BUTTON &#8211; 5 Questions&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; button_border_radius=&#8221;30px&#8221; custom_margin=&#8221;2rem||2rem||true|false&#8221; hover_enabled=&#8221;0&#8243; button_text_size_tablet=&#8221;20px&#8221; button_text_size_phone=&#8221;14px&#8221; button_text_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_border_radius__hover=&#8221;30px&#8221; button_border_radius__hover_enabled=&#8221;on|hover&#8221; custom_padding__hover_enabled=&#8221;off|desktop&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/10\/Innovation-Hub-Intro-WEB.jpg&#8221; custom_padding=&#8221;320px||||false|false&#8221; border_radii=&#8221;on|14px|14px|14px|14px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;SECTION &#8211; Q1-3&#8243; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(239,239,239,0.81) 0%|rgba(239,239,239,0.8) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/07\/Module-Background-1.jpg&#8221; custom_padding=&#8221;7rem||7rem||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;ROW &#8211; Q1&#8243; module_id=&#8221;readon&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1280px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider divider_position=&#8221;center&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;HEADER &#8211; What Are SLAs&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;27px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_2_letter_spacing_tablet=&#8221;&#8221; header_2_letter_spacing_phone=&#8221;&#8221; header_2_letter_spacing_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>De prioriteiten zijn hetzelfde gebleven, maar de verwachtingen zijn veranderd<\/h2>\n<p>[\/et_pb_text][et_pb_divider divider_position=&#8221;center&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;BODY &#8211; What Are SLAs&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; ul_font=&#8221;||||||||&#8221; ul_font_size=&#8221;18px&#8221; quote_font=&#8221;|800|on||||||&#8221; quote_text_color=&#8221;#003554&#8243; header_3_text_color=&#8221;#003554&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3><strong>Zorgplicht <\/strong><\/h3>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;BODY &#8211; What Are SLAs&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; ul_font=&#8221;||||||||&#8221; ul_font_size=&#8221;18px&#8221; quote_font=&#8221;|800|on||||||&#8221; quote_text_color=&#8221;#003554&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Zorgplicht kwam duidelijk naar voren als een van de belangrijkste prioriteiten. Klanten benadrukten hoe belangrijk het is om op elk moment te weten waar hun reizigers zich bevinden, waar ook ter wereld. Daarom vormt onze Always On-aanpak de basis van onze persoonlijke dienstverlening. Het geeft reisboekers en reizigers rust om te weten dat er altijd iemand klaarstaat om te helpen wanneer een reis anders verloopt dan gepland.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;BODY &#8211; What Are SLAs&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; ul_font=&#8221;||||||||&#8221; ul_font_size=&#8221;18px&#8221; quote_font=&#8221;|800|on||||||&#8221; quote_text_color=&#8221;#003554&#8243; header_3_text_color=&#8221;#003554&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3><strong>Kostenbeheersing<\/strong><\/h3>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;BODY &#8211; What Are SLAs&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; ul_font=&#8221;||||||||&#8221; ul_font_size=&#8221;18px&#8221; quote_font=&#8221;|800|on||||||&#8221; quote_text_color=&#8221;#003554&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Kostenbeheersing blijft een belangrijke prioriteit. Klanten hebben een grote behoefte aan rapportages die inzicht geven in wie er reist, waarheen, waarom en hoeveel elke afdeling uitgeeft. Er was veel belangstelling voor de voortdurende investeringen in en de mogelijkheden van ons YourData-platform, dat gebruikmaakt van Power BI. Daarbij stond centraal hoe de reisgegevens in het platform kunnen helpen om reisprogramma\u2019s te optimaliseren en betere afspraken te maken met luchtvaartmaatschappijen en hotels.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;BODY &#8211; What Are SLAs&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; ul_font=&#8221;||||||||&#8221; ul_font_size=&#8221;18px&#8221; quote_font=&#8221;|800|on||||||&#8221; quote_text_color=&#8221;#003554&#8243; header_3_text_color=&#8221;#003554&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3><strong>Duurzaamheid<\/strong><\/h3>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;BODY &#8211; What Are SLAs&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; ul_font=&#8221;||||||||&#8221; ul_font_size=&#8221;18px&#8221; quote_font=&#8221;|800|on||||||&#8221; quote_text_color=&#8221;#003554&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Duurzaamheid was een onderwerp dat de aandacht van alle aanwezigen trok. Alle klanten benadrukten het belang van nauwkeurige CO\u2082-rapportages en het voldoen aan wettelijke vereisten, zeker nu <span>de Europese wetgeving verandert. Opvallend was dat nog geen van de aanwezigen deze gegevens, die ook via Power BI beschikbaar zijn, gebruikte om het reisgedrag actief te be\u00efnvloeden. Het is dan ook een gebied waarop we voortdurend nieuwe mogelijkheden en initiatieven verkennen.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/10\/stylish-man-walking-across-city-street-with-phone-WEB.jpg&#8221; custom_padding=&#8221;320px||||false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1280px&#8221; custom_padding=&#8221;4rem||0rem||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_icon font_icon=&#8221;&#x3b;||divi||400&#8243; 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_module_preset=&#8221;default&#8221; background_color=&#8221;#efefef&#8221; max_width=&#8221;1280px&#8221; custom_padding=&#8221;2rem|2rem|2rem|2rem|true|true&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#e2e2e2&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;EYEBROW &#8211; High Touch&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; custom_css_free_form=&#8221;.eyebrow-pill {||    display: inline-block;||    width: fit-content;||    ||    padding: 6px 14px;||    border-radius: 999px;||    ||    background: #003554;||    color: #ffffff;||    ||    font-size: clamp(10px, 0.8vw, 13px);||    font-weight: 600;||    line-height: 1;||    letter-spacing: 0.08em;||    text-transform: uppercase;||    ||    white-space: nowrap;||}&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"eyebrow-pill\">USER EXPERIENCE<\/div>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;HEADER &#8211; High Touch Promo&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; hover_enabled=&#8221;0&#8243; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;27px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_2_letter_spacing_tablet=&#8221;&#8221; header_2_letter_spacing_phone=&#8221;&#8221; header_2_letter_spacing_last_edited=&#8221;on|phone&#8221; z_index_tablet=&#8221;0&#8243; text_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; text_text_shadow_vertical_length_tablet=&#8221;0px&#8221; text_text_shadow_blur_strength_tablet=&#8221;1px&#8221; link_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; link_text_shadow_vertical_length_tablet=&#8221;0px&#8221; link_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ul_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ul_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ul_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ol_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ol_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ol_text_shadow_blur_strength_tablet=&#8221;1px&#8221; quote_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; quote_text_shadow_vertical_length_tablet=&#8221;0px&#8221; quote_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_2_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_2_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_2_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_3_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_3_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_3_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_4_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_4_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_4_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_5_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_5_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_5_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_6_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_6_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_6_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Het belang van gebruiksgemak kwam duidelijk naar voren<\/h2>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;BODY &#8211; High Touch Promo&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; quote_font=&#8221;|700|on||||||&#8221; quote_text_color=&#8221;#003554&#8243; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; hover_enabled=&#8221;0&#8243; z_index_tablet=&#8221;0&#8243; text_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; text_text_shadow_vertical_length_tablet=&#8221;0px&#8221; text_text_shadow_blur_strength_tablet=&#8221;1px&#8221; link_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; link_text_shadow_vertical_length_tablet=&#8221;0px&#8221; link_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ul_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ul_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ul_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ol_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ol_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ol_text_shadow_blur_strength_tablet=&#8221;1px&#8221; quote_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; quote_text_shadow_vertical_length_tablet=&#8221;0px&#8221; quote_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_2_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_2_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_2_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_3_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_3_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_3_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_4_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_4_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_4_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_5_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_5_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_5_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_6_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_6_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_6_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Als er \u00e9\u00e9n thema boven de rest uitstak, dan was het de gebruikerservaring.<\/p>\n<p>Onze klanten maken al met veel plezier gebruik van onze technologie en het gebruik blijft groeien.<\/p>\n<blockquote>\n<p><span>De cijfers spreken voor zich. Het gebruik van onze technologie is met meer dan 10% gestegen ten opzichte van vorig jaar. Daarmee ligt de adoptiegraad over de hele linie op 76%. Veel klanten behalen zelfs een indrukwekkende adoptiegraad van meer dan 95%.<\/span><\/p>\n<\/blockquote>\n<p>De gebruikerservaring is een van de belangrijkste gebieden waarin we investeren. Functies zoals voorspellend zoeken en opties op maat zorgen voor een sneller en soepeler boekingsproces.<\/p>\n<p>We zijn bijzonder enthousiast over de lancering van onze nieuwe PORTAL-app. Hiermee krijgen reizigers en reisboekers ook onderweg eenvoudiger toegang tot ons bekroonde aanbod aan reistechnologie, via hun tablet of smartphone.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/08\/Woman-on-Headset-During-Evening-WEB.jpg&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; background_last_edited=&#8221;on|phone&#8221; background_size_phone=&#8221;cover&#8221; background_position_phone=&#8221;top_right&#8221; background_horizontal_offset_phone=&#8221;45%&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;320px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;SECTION &#8211; Q1-3&#8243; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(239,239,239,0.81) 0%|rgba(239,239,239,0.8) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/07\/Module-Background-1.jpg&#8221; z_index=&#8221;15&#8243; custom_margin=&#8221;||-6rem||false|false&#8221; custom_padding=&#8221;7rem||7rem||true|false&#8221; border_radii=&#8221;off|||100px|100px&#8221; box_shadow_style=&#8221;preset1&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_5,3_5&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;ROW &#8211; Q1&#8243; module_id=&#8221;readon&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1280px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/10\/person-using-tablet-near-laptop-computer-WEB-scaled.jpg&#8221; custom_padding=&#8221;320px||||false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider divider_position=&#8221;center&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;1rem||1rem||true|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;HEADER &#8211; What Are SLAs&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;1rem||1rem||true|false&#8221; hover_enabled=&#8221;0&#8243; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;27px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_2_letter_spacing_tablet=&#8221;&#8221; header_2_letter_spacing_phone=&#8221;&#8221; header_2_letter_spacing_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>AI is nuttig, maar vervangt de mens niet<\/h2>\n<p>[\/et_pb_text][et_pb_divider divider_position=&#8221;center&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;1rem||1rem||true|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;BODY &#8211; What Are SLAs&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; ul_font=&#8221;||||||||&#8221; ul_font_size=&#8221;18px&#8221; quote_font=&#8221;|800|on||||||&#8221; quote_text_color=&#8221;#003554&#8243; custom_margin=&#8221;2rem||2rem||true|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Tijdens de Innovation Hub bespraken we ook hoe organisaties AI al inzetten. Alle vertegenwoordigde organisaties gebruiken AI op een of andere manier intern: van tools zoals Microsoft Copilot en assistenten zoals Claude tot contractbeoordeling, juridische toetsing, uitgavenanalyses, effici\u00ebnter werken met CRM- en ERP-systemen, klantenservice, telefonische ondersteuning en vertalingen.<\/p>\n<blockquote>\n<p>Dat maakte hun kijk op zakenreizen des te interessanter. <span data-token-index=\"1\" class=\"notion-enable-hover\">Niemand wil een AI-chatbot en er was geen enkele behoefte om reisconsultants door AI te vervangen.<\/span> Het persoonlijke contact blijft van grote waarde.<\/p>\n<\/blockquote>\n<p>Wat klanten w\u00e9l willen, is dat AI achter de schermen reisprogramma\u2019s slimmer maakt, terwijl persoonlijke dienstverlening door mensen centraal blijft staan. Het gaat om het samenbrengen van de voordelen van beide: de effici\u00ebntie van AI en de expertise en het vertrouwen van onze High Touch-dienstverlening. Mogelijke toepassingen van AI zijn:<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;2rem||2rem||true|false&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<style><!-- [et_pb_line_break_holder] -->  \/* \u2500\u2500 TRAVEL IMPACT LIST \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  .travel-impact-list {<!-- [et_pb_line_break_holder] -->    width: 100%;<!-- [et_pb_line_break_holder] -->    margin: 0;<!-- [et_pb_line_break_holder] -->    padding: 0;<!-- [et_pb_line_break_holder] -->    font-family: \"Century Gothic\", CenturyGothic, AppleGothic, sans-serif;<!-- [et_pb_line_break_holder] -->  }<!-- 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--><!-- [et_pb_line_break_holder] -->  @media (max-width: 980px) {<!-- [et_pb_line_break_holder] -->    .travel-impact-list .impact-item {<!-- [et_pb_line_break_holder] -->      gap: 18px;<!-- [et_pb_line_break_holder] -->      padding: 20px 0;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    .travel-impact-list .impact-text {<!-- [et_pb_line_break_holder] -->      font-size: 17px;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  \/* \u2500\u2500 MOBILE \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  @media (max-width: 767px) {<!-- [et_pb_line_break_holder] -->    .travel-impact-list .impact-item {<!-- [et_pb_line_break_holder] -->      gap: 14px;<!-- [et_pb_line_break_holder] -->      padding: 18px 0;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    .travel-impact-list .impact-number {<!-- [et_pb_line_break_holder] -->      flex: 0 0 32px;<!-- [et_pb_line_break_holder] -->      font-size: 13px;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    .travel-impact-list .impact-text {<!-- [et_pb_line_break_holder] -->      font-size: 16px;<!-- [et_pb_line_break_holder] -->      line-height: 1.5;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><\/style>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"travel-impact-list\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"impact-item\"><!-- [et_pb_line_break_holder] -->    <span class=\"impact-number\">01<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"impact-text\"><strong>Rapportages in gewone taal<\/strong>.  Stel vragen over je reisgegevens en krijg direct antwoord.<\/span><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"impact-item\"><!-- [et_pb_line_break_holder] -->    <span class=\"impact-number\">02<\/span><!-- [et_pb_line_break_holder] -->   <span class=\"impact-text\"><strong>Slimmere boekingssuggesties<\/strong>. Op basis van de reisgeschiedenis van de reiziger en het reisbeleid van de organisatie.<\/span><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"impact-item\"><!-- [et_pb_line_break_holder] -->    <span class=\"impact-number\">03<\/span><!-- [et_pb_line_break_holder] -->   <span class=\"impact-text\"><strong>Suggesties voor terugkerende of veelgemaakte reizen<\/strong>. Op basis van reizigersvoorkeuren en locaties.<\/span><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"impact-item\"><!-- [et_pb_line_break_holder] -->    <span class=\"impact-number\">04<\/span><!-- [et_pb_line_break_holder] -->   <span class=\"impact-text\"><strong>Slechte aansluitingen of risicovolle reisroutes signaleren.<\/strong> Alles controleren voordat een boeking wordt gemaakt.<\/span><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][et_pb_text admin_label=&#8221;BODY &#8211; What Are SLAs&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; ul_font=&#8221;||||||||&#8221; ul_font_size=&#8221;18px&#8221; quote_font=&#8221;|800|on||||||&#8221; quote_text_color=&#8221;#003554&#8243; custom_margin=&#8221;2rem||2rem||true|false&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Bij Gray Dawes onderzoeken we voortdurend hoe nieuwe technologie\u00ebn kunnen bijdragen aan onze aanpak van reismanagement, waarin service centraal staat. Zo voorzien we ons wereldwijde team van reisexperts van de tools die zij nodig hebben om sneller op aanvragen te reageren en meer inzicht te krijgen in het reisprogramma van elke klant.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1280px&#8221; custom_padding=&#8221;4rem||0rem||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_icon font_icon=&#8221;&#x3b;||divi||400&#8243; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_icon][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;SECTION &#8211; Conclusion&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;13rem||5rem||false|false&#8221; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_4,1_2,1_4&#8243; admin_label=&#8221;ROW &#8211; Conclusion&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1280px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_icon font_icon=&#8221;&#x69;||divi||400&#8243; align=&#8221;left&#8221; admin_label=&#8221;ICON &#8211; Papers&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_icon][et_pb_text admin_label=&#8221;HEADER &#8211; Conclusion&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Tot slot<\/h2>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;BODY &#8211; Conclusion&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>De Innovation Hub van dit jaar bood ons waardevolle inzichten in de toekomst van zakenreizen, vanuit het perspectief van de mensen die er dagelijks mee te maken hebben.<\/p>\n<p>We bespraken wat reisboekers en reizigers tegenwoordig verwachten en welke rol AI kan spelen bij het verkrijgen van betere reisinzichten, als ondersteuning van persoonlijke dienstverlening.<\/p>\n<p>De betrokkenheid van onze klanten is voor ons van grote waarde. Elke gelegenheid om in gesprek te gaan met de mensen die het zakenreislandschap vormgeven en te horen wat zij belangrijk vinden, helpt ons om te leren en ons verder te ontwikkelen. Deze gesprekken geven direct richting aan onze ontwikkelstrategie, waarin de klant centraal staat.<\/p>\n<p>Daarom willen we alle klanten hartelijk bedanken die tijd hebben vrijgemaakt en hun inzichten zo open met ons hebben gedeeld.<\/p>\n<blockquote>\n<p><strong>Wil je deelnemen aan een toekomstige Innovation Hub of meer weten over een van de bovenstaande onderwerpen? Neem dan contact op met je Gray Dawes-accountteam.<\/strong><\/p>\n<\/blockquote>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;#getintouch&#8221; button_text=&#8221;Get in Touch&#8221; button_text_tablet=&#8221;learn more about high touch&#8221; button_text_phone=&#8221;MORE ABOUT HIGH TOUCH&#8221; button_text_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;BUTTON &#8211; Get in Touch&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; button_border_radius=&#8221;30px&#8221; custom_margin=&#8221;2rem||2rem||true|false&#8221; button_text_size_tablet=&#8221;20px&#8221; button_text_size_phone=&#8221;14px&#8221; button_text_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_border_radius__hover=&#8221;30px&#8221; button_border_radius__hover_enabled=&#8221;on|hover&#8221; custom_padding__hover_enabled=&#8221;off|desktop&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;SECTION &#8211; Get in Touch&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0.65) 1%|rgba(0,0,0,0.65) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/01\/Global-Connectivity-Contact-Module-Background.jpg&#8221; custom_padding=&#8221;5%||5%||true|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_4,1_2,1_4&#8243; module_id=&#8221;getintouch&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; max_width=&#8221;1280px&#8221; custom_padding=&#8221;||1px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 style=\"text-align: center; text-transform:uppercase\">Neem contact op<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; admin_label=&#8221;ROW &#8211; CONTACT FORMS&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; transform_scale_tablet=&#8221;&#8221; transform_scale_phone=&#8221;&#8221; transform_scale_last_edited=&#8221;on|desktop&#8221; transform_translate_tablet=&#8221;160px|0px&#8221; transform_translate_phone=&#8221;0px|0px&#8221; transform_translate_last_edited=&#8221;on|phone&#8221; transform_translate_linked_tablet=&#8221;off&#8221; transform_rotate_tablet=&#8221;&#8221; transform_rotate_phone=&#8221;&#8221; transform_rotate_last_edited=&#8221;on|desktop&#8221; transform_skew_tablet=&#8221;&#8221; transform_skew_phone=&#8221;&#8221; transform_skew_last_edited=&#8221;on|desktop&#8221; transform_origin_tablet=&#8221;&#8221; transform_origin_phone=&#8221;&#8221; transform_origin_last_edited=&#8221;on|desktop&#8221; transform_styles_last_edited=&#8221;on|phone&#8221; max_width=&#8221;1280px&#8221; transform_styles_tablet=&#8221;&#8221; transform_styles_phone=&#8221;&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; admin_label=&#8221;CLIENT&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(255,255,255,0.82)&#8221; custom_padding=&#8221;4vh|1vw|4vh|1vw|true|true&#8221; custom_padding_tablet=&#8221;|30px||30px|true|true&#8221; custom_padding_phone=&#8221;|30px||30px|true|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;https:\/\/www.gdg.travel\/contact-us-clients\/&#8221; link_option_url_new_window=&#8221;on&#8221; border_radii=&#8221;on|16px|16px|16px|16px&#8221; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221; background__hover_enabled=&#8221;on|hover&#8221; background_color__hover=&#8221;rgba(255,255,255,0.7)&#8221; background_enable_color__hover=&#8221;on&#8221;][et_pb_icon font_icon=&#8221;&#xf5c1;||fa||900&#8243; admin_label=&#8221;ICON &#8211; CLIENT&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_icon][et_pb_text admin_label=&#8221;Client&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3 style=\"text-align: center;\">Ik ben een klant<\/h3>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.gdg.travel\/contact-us-clients\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Lees meer&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;BUTTON &#8211; CLIENT FORM&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;3vh||1vh||false|false&#8221; hover_enabled=&#8221;0&#8243; button_text_size_tablet=&#8221;20px&#8221; button_text_size_phone=&#8221;20px&#8221; button_text_size_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; admin_label=&#8221;PROSPECT&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(255,255,255,0.82)&#8221; custom_padding=&#8221;4vh|1vw|4vh|1vw|true|true&#8221; custom_padding_tablet=&#8221;|30px||30px|true|true&#8221; custom_padding_phone=&#8221;|30px||30px|true|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;https:\/\/www.gdg.travel\/contact-us-prospects\/&#8221; link_option_url_new_window=&#8221;on&#8221; border_radii=&#8221;on|16px|16px|16px|16px&#8221; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221; background__hover_enabled=&#8221;on|hover&#8221; background_color__hover=&#8221;rgba(255,255,255,0.7)&#8221; background_enable_color__hover=&#8221;on&#8221;][et_pb_icon font_icon=&#8221;&#xe066;||divi||400&#8243; admin_label=&#8221;ICON&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_icon][et_pb_text admin_label=&#8221;Prospect&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3 style=\"text-align: center;\">Ik ben een potenti\u00eble klant<\/h3>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.gdg.travel\/contact-us-prospects\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Lees meer&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;BUTTON &#8211; &#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;3vh||1vh||false|false&#8221; hover_enabled=&#8221;0&#8243; button_text_size_tablet=&#8221;20px&#8221; button_text_size_phone=&#8221;20px&#8221; button_text_size_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; 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background_color=&#8221;#414042&#8243; background_enable_color=&#8221;off&#8221; background_color_gradient_direction=&#8221;148deg&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2019\/11\/Train-CTA.png&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;top_right&#8221; background_blend=&#8221;multiply&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;60px||60px||false|false&#8221; z_index_tablet=&#8221;500&#8243; border_width_right=&#8221;0vw&#8221; border_color_right=&#8221;#e0e0e0&#8243; border_color_left=&#8221;rgba(48,48,48,0.5)&#8221; border_width_right_tablet=&#8221;&#8221; border_width_right_phone=&#8221;0vw&#8221; border_width_right_last_edited=&#8221;on|tablet&#8221; disabled=&#8221;on&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_5,1_5,1_5,1_5,1_5&#8243; 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min_height=&#8221;40px&#8221; custom_margin=&#8221;||14px|||&#8221; global_colors_info=&#8221;%91%93&#8243;]<\/p>\n<h4><strong>SUBSCRIBE<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#414042&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||25px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_signup mailchimp_list=&#8221;Gray Dawes Group|cdb71a096e&#8221; first_name_field=&#8221;off&#8221; last_name_field=&#8221;off&#8221; button_text=&#8221;SUBMIT&#8221; use_spam_service=&#8221;on&#8221; recaptcha_list=&#8221;Gray Dawes Travel|Gray Dawes Travel-0&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; form_field_background_color=&#8221;rgba(109,110,113,0.2)&#8221; form_field_text_color=&#8221;#414042&#8243; form_field_focus_background_color=&#8221;rgba(109,110,113,0.2)&#8221; form_field_focus_text_color=&#8221;#414042&#8243; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#5b8cb1&#8243; header_font_size=&#8221;19px&#8221; form_field_font=&#8221;|||on|||||&#8221; use_background_color=&#8221;off&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#ffffff&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;0px&#8221; button_font=&#8221;||||||||&#8221; button_icon_color=&#8221;#5b8cb1&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; animation_style=&#8221;slide&#8221; z_index_tablet=&#8221;500&#8243; border_radii_fields=&#8221;on|0px|0px|0px|0px&#8221; focus_text_color=&#8221;#ffffff&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#414042&#8243; button_bg_enable_color__hover=&#8221;on&#8221; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#ffffff&#8221;][\/et_pb_signup][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; min_height=&#8221;40px&#8221; custom_margin=&#8221;||14px|||&#8221; global_colors_info=&#8221;%91%93&#8243;]<\/p>\n<h4><strong>FOLLOW<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#414042&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||25px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_social_media_follow icon_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_social_media_follow_network social_network=&#8221;linkedin&#8221; url=&#8221;https:\/\/www.linkedin.com\/showcase\/gray-dawes-travel\/&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#007bb6&#8243; global_colors_info=&#8221;{}&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]linkedin[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;twitter&#8221; url=&#8221;https:\/\/twitter.com\/graydawestravel\/&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]twitter[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;facebook&#8221; url=&#8221;https:\/\/www.facebook.com\/graydawesgroup\/&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#3b5998&#8243; global_colors_info=&#8221;{}&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;instagram&#8221; url=&#8221;https:\/\/www.instagram.com\/graydawesgroup\/&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ea2c59&#8243; global_colors_info=&#8221;{}&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]instagram[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; min_height=&#8221;40px&#8221; custom_margin=&#8221;||14px|||&#8221; global_colors_info=&#8221;%91%93&#8243;]<\/p>\n<h4><strong>EXPLORE<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#414042&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||25px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; custom_margin=&#8221;0px|||||&#8221; global_colors_info=&#8221;%91%93&#8243;]<\/p>\n<p><strong><a style=\"color: #414042;\" href=\"https:\/\/www.gdg.travel\/en-au\/?page_id=279654\">Careers<\/a><\/strong><\/p>\n<p><strong><a style=\"color: #414042;\" href=\"https:\/\/www.gdg.travel\/nl\/locaties\/\">Locations<\/a><\/strong><\/p>\n<p><strong><a style=\"color: #414042;\" href=\"https:\/\/www.gdg.travel\/nl\/over-ons\/ons-managementteam\/\">Leadership Team<\/a><\/strong><\/p>\n<p><strong><a style=\"color: #414042;\" href=\"https:\/\/www.gdg.travel\/nl\/bronnen\/\">Resources<\/a><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; min_height=&#8221;40px&#8221; custom_margin=&#8221;||14px|||&#8221; global_colors_info=&#8221;%91%93&#8243;]<\/p>\n<h4><strong>LEGAL<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#414042&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||25px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; custom_margin=&#8221;0px|||||&#8221; global_colors_info=&#8221;%91%93&#8243;]<\/p>\n<p><a style=\"color: #414042;\" href=\"https:\/\/www.gdg.travel\/cookie-policy\/\"><b>Cookies<\/b><\/a><\/p>\n<p><a style=\"color: #414042;\" href=\"https:\/\/www.gdg.travel\/wp-content\/uploads\/2021\/01\/Gray-Dawes-Travel-Standard-TCs-2021.pdf\"><b>Terms &amp; Conditions<\/b><\/a><\/p>\n<p><a style=\"color: #414042;\" href=\"\/wp-content\/uploads\/2022\/04\/GRAY-DAWES-TRAVEL-GDPR-Policy-2022b.pdf\" target=\"_blank\" rel=\"noopener\"><b>GDPR<\/b><\/a><\/p>\n<p><a style=\"color: #414042;\" href=\"https:\/\/www.gdg.travel\/privacy-policy\/\"><b>Privacy<\/b><\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; min_height=&#8221;40px&#8221; custom_margin=&#8221;||14px|||&#8221; global_colors_info=&#8221;%91%93&#8243;]<\/p>\n<h4><strong>VISIT<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#414042&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||25px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_image src=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2019\/11\/GD_GROUP_logo_alternative-scaled.png&#8221; alt=&#8221;Gray Dawes Group Alternative Logo&#8221; title_text=&#8221;GD_GROUP_logo_alternative&#8221; url=&#8221;https:\/\/graydawes.org&#8221; url_new_window=&#8221;on&#8221; show_bottom_space=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;76%&#8221; module_alignment=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;_initial&#8221; global_colors_info=&#8221;%91%93&#8243;]<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>\u00a9 Gray Dawes Group 2023<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Voor onze nieuwste Innovation Hub kwamen vijf klanten uit het Verenigd Koninkrijk en vier uit Nederland samen, afkomstig uit uiteenlopende sectoren. Het doel was eenvoudig: luisteren en inzichten delen. Wat moeten reisprogramma\u2019s vandaag de dag bieden en waar moeten we ons de komende tijd op richten? Ondanks de uiteenlopende achtergronden van de deelnemers kwamen steeds dezelfde thema\u2019s naar voren. In dit artikel bespreken we de belangrijkste gespreksonderwerpen en wat we daarvan hebben geleerd.<\/p>\n","protected":false},"author":25,"featured_media":311599,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" fullwidth=\"on\" admin_label=\"HEADER - 5 Questions TMC\" _builder_version=\"4.27.8\" _module_preset=\"_initial\" background_image=\"https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/10\/Innovation-Hub-2026-Banner-V2.jpg\" parallax=\"on\" background_last_edited=\"off|desktop\" parallax_tablet=\"off\" background_position_phone=\"center_right\" background_horizontal_offset_phone=\"27%\" locked=\"off\" collapsed=\"off\" global_colors_info=\"%91%93\"][et_pb_fullwidth_header title=\"Insights From the Innovation Hub 2026\" subhead=\"The key talking points from an open discussion about the future of business travel\" admin_label=\"HEADER - 5 Questions TMC\" _builder_version=\"4.27.8\" _module_preset=\"_initial\" title_font=\"||||||||\" title_letter_spacing=\"0em\" title_line_height=\"1.7em\" subhead_font_size=\"21px\" subhead_letter_spacing=\"0px\" background_color=\"rgba(0,0,0,0.29)\" background_enable_image=\"off\" vertical_offset_tablet=\"0\" horizontal_offset_tablet=\"0\" title_font_size_tablet=\"42px\" title_font_size_phone=\"43px\" title_font_size_last_edited=\"on|phone\" subhead_font_size_tablet=\"20px\" subhead_font_size_phone=\"18px\" subhead_font_size_last_edited=\"on|tablet\" z_index_tablet=\"500\" title_text_shadow_horizontal_length_tablet=\"0px\" title_text_shadow_vertical_length_tablet=\"0px\" title_text_shadow_blur_strength_tablet=\"1px\" content_text_shadow_horizontal_length_tablet=\"0px\" content_text_shadow_vertical_length_tablet=\"0px\" content_text_shadow_blur_strength_tablet=\"1px\" subhead_text_shadow_horizontal_length_tablet=\"0px\" subhead_text_shadow_vertical_length_tablet=\"0px\" subhead_text_shadow_blur_strength_tablet=\"1px\" content_link_text_shadow_horizontal_length_tablet=\"0px\" content_link_text_shadow_vertical_length_tablet=\"0px\" content_link_text_shadow_blur_strength_tablet=\"1px\" content_ul_text_shadow_horizontal_length_tablet=\"0px\" content_ul_text_shadow_vertical_length_tablet=\"0px\" content_ul_text_shadow_blur_strength_tablet=\"1px\" content_ol_text_shadow_horizontal_length_tablet=\"0px\" content_ol_text_shadow_vertical_length_tablet=\"0px\" content_ol_text_shadow_blur_strength_tablet=\"1px\" content_quote_text_shadow_horizontal_length_tablet=\"0px\" content_quote_text_shadow_vertical_length_tablet=\"0px\" content_quote_text_shadow_blur_strength_tablet=\"1px\" button_one_text_shadow_horizontal_length_tablet=\"0px\" button_one_text_shadow_vertical_length_tablet=\"0px\" button_one_text_shadow_blur_strength_tablet=\"1px\" button_two_text_shadow_horizontal_length_tablet=\"0px\" button_two_text_shadow_vertical_length_tablet=\"0px\" button_two_text_shadow_blur_strength_tablet=\"1px\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\" box_shadow_horizontal_image_tablet=\"0px\" box_shadow_vertical_image_tablet=\"0px\" box_shadow_blur_image_tablet=\"40px\" box_shadow_spread_image_tablet=\"0px\" box_shadow_horizontal_button_one_tablet=\"0px\" box_shadow_vertical_button_one_tablet=\"0px\" box_shadow_blur_button_one_tablet=\"40px\" box_shadow_spread_button_one_tablet=\"0px\" box_shadow_horizontal_button_two_tablet=\"0px\" box_shadow_vertical_button_two_tablet=\"0px\" box_shadow_blur_button_two_tablet=\"40px\" box_shadow_spread_button_two_tablet=\"0px\" text_shadow_horizontal_length_tablet=\"0px\" text_shadow_vertical_length_tablet=\"0px\" text_shadow_blur_strength_tablet=\"1px\" global_colors_info=\"%91%93\" button_one_text__hover_enabled=\"on|desktop\"][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\"1\" custom_padding_last_edited=\"on|phone\" admin_label=\"SECTION - Intro\" _builder_version=\"4.27.7\" _module_preset=\"default\" custom_margin_tablet=\"\" custom_margin_phone=\"\" custom_margin_last_edited=\"on|phone\" custom_padding=\"6%||6%||true|false\" custom_padding_tablet=\"6%||6%||true|false\" custom_padding_phone=\"10%||10%||false|false\" box_shadow_style=\"preset1\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_2,1_2\" make_equal=\"on\" admin_label=\"ROW. - Intro\" _builder_version=\"4.27.8\" _module_preset=\"default\" max_width=\"1920px\" custom_padding=\"0%||0%||true|false\" global_colors_info=\"{}\"][et_pb_column type=\"1_2\" _builder_version=\"4.27.7\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text admin_label=\"HEDAER - Intro\" _builder_version=\"4.27.8\" _module_preset=\"default\" custom_margin=\"0%||5%||false|false\" global_colors_info=\"{}\"]<h3>We recently held an Innovation Hub event, bringing together some of our clients for open conversations about the future of business travel.<!-- notionvc: 18881cf9-a0eb-4b95-afb7-7b6cc9b3b43c --><\/h3>[\/et_pb_text][et_pb_text admin_label=\"BODY - Intro\" _builder_version=\"4.27.8\" _module_preset=\"default\" quote_text_color=\"#467293\" quote_font_size=\"20px\" vertical_offset_tablet=\"0\" horizontal_offset_tablet=\"0\" z_index_tablet=\"0\" text_text_shadow_horizontal_length_tablet=\"0px\" text_text_shadow_vertical_length_tablet=\"0px\" text_text_shadow_blur_strength_tablet=\"1px\" link_text_shadow_horizontal_length_tablet=\"0px\" link_text_shadow_vertical_length_tablet=\"0px\" link_text_shadow_blur_strength_tablet=\"1px\" ul_text_shadow_horizontal_length_tablet=\"0px\" ul_text_shadow_vertical_length_tablet=\"0px\" ul_text_shadow_blur_strength_tablet=\"1px\" ol_text_shadow_horizontal_length_tablet=\"0px\" ol_text_shadow_vertical_length_tablet=\"0px\" ol_text_shadow_blur_strength_tablet=\"1px\" quote_text_shadow_horizontal_length_tablet=\"0px\" quote_text_shadow_vertical_length_tablet=\"0px\" quote_text_shadow_blur_strength_tablet=\"1px\" header_text_shadow_horizontal_length_tablet=\"0px\" header_text_shadow_vertical_length_tablet=\"0px\" header_text_shadow_blur_strength_tablet=\"1px\" header_2_text_shadow_horizontal_length_tablet=\"0px\" header_2_text_shadow_vertical_length_tablet=\"0px\" header_2_text_shadow_blur_strength_tablet=\"1px\" header_3_text_shadow_horizontal_length_tablet=\"0px\" header_3_text_shadow_vertical_length_tablet=\"0px\" header_3_text_shadow_blur_strength_tablet=\"1px\" header_4_text_shadow_horizontal_length_tablet=\"0px\" header_4_text_shadow_vertical_length_tablet=\"0px\" header_4_text_shadow_blur_strength_tablet=\"1px\" header_5_text_shadow_horizontal_length_tablet=\"0px\" header_5_text_shadow_vertical_length_tablet=\"0px\" header_5_text_shadow_blur_strength_tablet=\"1px\" header_6_text_shadow_horizontal_length_tablet=\"0px\" header_6_text_shadow_vertical_length_tablet=\"0px\" header_6_text_shadow_blur_strength_tablet=\"1px\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\" global_colors_info=\"{}\"]<p>We brought together a diverse range of clients from across the UK and Europe, representing a wide mix of industry sectors. The aim was simple: to listen and share insights. What do travel programmes need to deliver today, and where should we focus next?\u00a0<\/p>\r\n<p>Despite the variety in the room, the same themes came up again and again. In this article, we take a look at the key talking points and what we learned from them.<\/p>[\/et_pb_text][et_pb_button button_url=\"#readon\" url_new_window=\"on\" button_text=\"View From the Innovation Hub\" button_text_tablet=\"learn more about high touch\" button_text_phone=\"MORE ABOUT HIGH TOUCH\" button_text_last_edited=\"off|desktop\" admin_label=\"BUTTON - 5 Questions\" _builder_version=\"4.27.8\" _module_preset=\"default\" button_border_radius=\"30px\" custom_margin=\"2rem||2rem||true|false\" button_text_size_tablet=\"20px\" button_text_size_phone=\"14px\" button_text_size_last_edited=\"on|phone\" locked=\"off\" global_colors_info=\"{}\" button_border_radius__hover=\"30px\" button_border_radius__hover_enabled=\"on|hover\" custom_padding__hover_enabled=\"off|desktop\"][\/et_pb_button][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.27.8\" _module_preset=\"default\" background_image=\"https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/10\/Innovation-Hub-Intro-WEB.jpg\" custom_padding=\"320px||||false|false\" border_radii=\"on|14px|14px|14px|14px\" global_colors_info=\"{}\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"SECTION - Q1-3\" _builder_version=\"4.27.8\" _module_preset=\"default\" use_background_color_gradient=\"on\" background_color_gradient_stops=\"rgba(239,239,239,0.81) 0%|rgba(239,239,239,0.8) 100%\" background_color_gradient_overlays_image=\"on\" background_image=\"https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/07\/Module-Background-1.jpg\" custom_padding=\"7rem||7rem||true|false\" global_colors_info=\"{}\"][et_pb_row column_structure=\"3_5,2_5\" make_equal=\"on\" admin_label=\"ROW - Q1\" module_id=\"readon\" _builder_version=\"4.27.8\" _module_preset=\"default\" max_width=\"1280px\" global_colors_info=\"{}\"][et_pb_column type=\"3_5\" _builder_version=\"4.27.8\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_divider divider_position=\"center\" _builder_version=\"4.27.8\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_divider][et_pb_text admin_label=\"HEADER - What Are SLAs\" _builder_version=\"4.27.8\" _module_preset=\"default\" header_2_font_size_tablet=\"\" header_2_font_size_phone=\"27px\" header_2_font_size_last_edited=\"on|phone\" header_2_letter_spacing_tablet=\"\" header_2_letter_spacing_phone=\"\" header_2_letter_spacing_last_edited=\"on|phone\" global_colors_info=\"{}\"]<h2>The priorities haven't changed, but expectations have<\/h2>\r\n[\/et_pb_text][et_pb_divider divider_position=\"center\" _builder_version=\"4.27.8\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_divider][et_pb_text admin_label=\"BODY - What Are SLAs\" _builder_version=\"4.27.8\" _module_preset=\"default\" ul_font=\"||||||||\" ul_font_size=\"18px\" quote_font=\"|800|on||||||\" quote_text_color=\"#003554\" header_3_text_color=\"#003554\" global_colors_info=\"{}\"]<h3><strong>Duty of care<\/strong><\/h3>\r\n[\/et_pb_text][et_pb_text admin_label=\"BODY - What Are SLAs\" _builder_version=\"4.27.8\" _module_preset=\"default\" ul_font=\"||||||||\" ul_font_size=\"18px\" quote_font=\"|800|on||||||\" quote_text_color=\"#003554\" global_colors_info=\"{}\"]<p>Duty of Care came out as one of the most consistent priorities. Clients were keen to express that knowing where their travellers are at any given moment, regardless of where they were in the world, was of the utmost importance. It's why our Always On approach forms the bedrock of our personal service offering. It gives travel bookers and travellers peace of mind, knowing there\u2019s always someone on hand to help when things don\u2019t quite go to plan.<\/p>[\/et_pb_text][et_pb_text admin_label=\"BODY - What Are SLAs\" _builder_version=\"4.27.8\" _module_preset=\"default\" ul_font=\"||||||||\" ul_font_size=\"18px\" quote_font=\"|800|on||||||\" quote_text_color=\"#003554\" header_3_text_color=\"#003554\" global_colors_info=\"{}\"]<h3><strong>Cost control<\/strong><\/h3>\r\n[\/et_pb_text][et_pb_text admin_label=\"BODY - What Are SLAs\" _builder_version=\"4.27.8\" _module_preset=\"default\" ul_font=\"||||||||\" ul_font_size=\"18px\" quote_font=\"|800|on||||||\" quote_text_color=\"#003554\" global_colors_info=\"{}\"]<p>Controlling costs remains at the front of the mind. Clients have an insatiable appetite for reports that outline who is travelling, where, why, and how much each department is spending. There was a strong interest in the continued investments and capabilities of our YourData platform, powered by PowerBI, and how the travel data therein could be used to optimise their travel programme and negotiate better deals with airlines and hotels.\u00a0<\/p>[\/et_pb_text][et_pb_text admin_label=\"BODY - What Are SLAs\" _builder_version=\"4.27.8\" _module_preset=\"default\" ul_font=\"||||||||\" ul_font_size=\"18px\" quote_font=\"|800|on||||||\" quote_text_color=\"#003554\" header_3_text_color=\"#003554\" global_colors_info=\"{}\"]<h3><strong>Sustainability<\/strong><\/h3>\r\n[\/et_pb_text][et_pb_text admin_label=\"BODY - What Are SLAs\" _builder_version=\"4.27.8\" _module_preset=\"default\" ul_font=\"||||||||\" ul_font_size=\"18px\" quote_font=\"|800|on||||||\" quote_text_color=\"#003554\" global_colors_info=\"{}\"]<p>Sustainability was a topic that caught the attention of the room. Every client expressed the importance of accurate CO\u2082 reporting and meeting regulatory requirements, particularly in the midst of <span>changing EU legislation. Interestingly, nobody present was yet using that data - also available to them through PowerBI - to actively influence traveller behaviour. Indeed, it's an area in which we are always exploring new opportunities and initiatives.\u00a0<\/span><\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"2_5\" _builder_version=\"4.27.8\" _module_preset=\"default\" background_image=\"https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/10\/stylish-man-walking-across-city-street-with-phone-WEB.jpg\" custom_padding=\"320px||||false|false\" border_radii=\"on|20px|20px|20px|20px\" box_shadow_style=\"preset1\" global_colors_info=\"{}\"][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\"4.27.8\" _module_preset=\"default\" max_width=\"1280px\" custom_padding=\"4rem||0rem||false|false\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.8\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_icon font_icon=\";||divi||400\" _builder_version=\"4.27.8\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_icon][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"SECTIOn - High Touch Callout\" _builder_version=\"4.27.8\" _module_preset=\"default\" background_color=\"#5B8CB1\" use_background_color_gradient=\"on\" background_color_gradient_stops=\"rgba(91,140,177,0.8) 0%|rgba(91,140,177,0.8) 100%\" background_color_gradient_overlays_image=\"on\" background_image=\"https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/09\/Transport-Network-Abstract-Duty-of-Care-WEB.jpg\" custom_padding=\"8%||8%||true|false\" locked=\"off\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_2,1_2\" make_equal=\"on\" admin_label=\"ROW - High Touch Callout\" _builder_version=\"4.27.8\" _module_preset=\"default\" background_color=\"#efefef\" max_width=\"1280px\" custom_padding=\"2rem|2rem|2rem|2rem|true|true\" border_radii=\"on|20px|20px|20px|20px\" border_width_all=\"2px\" border_color_all=\"#e2e2e2\" locked=\"off\" global_colors_info=\"{}\"][et_pb_column type=\"1_2\" _builder_version=\"4.27.8\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text admin_label=\"EYEBROW - High Touch\" _builder_version=\"4.27.8\" _module_preset=\"default\" custom_css_free_form=\".eyebrow-pill {||    display: inline-block;||    width: fit-content;||    ||    padding: 6px 14px;||    border-radius: 999px;||    ||    background: #003554;||    color: #ffffff;||    ||    font-size: clamp(10px, 0.8vw, 13px);||    font-weight: 600;||    line-height: 1;||    letter-spacing: 0.08em;||    text-transform: uppercase;||    ||    white-space: nowrap;||}\" global_colors_info=\"{}\"]<div class=\"eyebrow-pill\">USER EXPERIENCE<\/div>\r\n[\/et_pb_text][et_pb_text admin_label=\"HEADER - High Touch Promo\" _builder_version=\"4.27.8\" _module_preset=\"default\" vertical_offset_tablet=\"0\" horizontal_offset_tablet=\"0\" header_2_font_size_tablet=\"\" header_2_font_size_phone=\"27px\" header_2_font_size_last_edited=\"on|phone\" header_2_letter_spacing_tablet=\"\" header_2_letter_spacing_phone=\"\" header_2_letter_spacing_last_edited=\"on|phone\" z_index_tablet=\"0\" text_text_shadow_horizontal_length_tablet=\"0px\" text_text_shadow_vertical_length_tablet=\"0px\" text_text_shadow_blur_strength_tablet=\"1px\" link_text_shadow_horizontal_length_tablet=\"0px\" link_text_shadow_vertical_length_tablet=\"0px\" link_text_shadow_blur_strength_tablet=\"1px\" ul_text_shadow_horizontal_length_tablet=\"0px\" ul_text_shadow_vertical_length_tablet=\"0px\" ul_text_shadow_blur_strength_tablet=\"1px\" ol_text_shadow_horizontal_length_tablet=\"0px\" ol_text_shadow_vertical_length_tablet=\"0px\" ol_text_shadow_blur_strength_tablet=\"1px\" quote_text_shadow_horizontal_length_tablet=\"0px\" quote_text_shadow_vertical_length_tablet=\"0px\" quote_text_shadow_blur_strength_tablet=\"1px\" header_text_shadow_horizontal_length_tablet=\"0px\" header_text_shadow_vertical_length_tablet=\"0px\" header_text_shadow_blur_strength_tablet=\"1px\" header_2_text_shadow_horizontal_length_tablet=\"0px\" header_2_text_shadow_vertical_length_tablet=\"0px\" header_2_text_shadow_blur_strength_tablet=\"1px\" header_3_text_shadow_horizontal_length_tablet=\"0px\" header_3_text_shadow_vertical_length_tablet=\"0px\" header_3_text_shadow_blur_strength_tablet=\"1px\" header_4_text_shadow_horizontal_length_tablet=\"0px\" header_4_text_shadow_vertical_length_tablet=\"0px\" header_4_text_shadow_blur_strength_tablet=\"1px\" header_5_text_shadow_horizontal_length_tablet=\"0px\" header_5_text_shadow_vertical_length_tablet=\"0px\" header_5_text_shadow_blur_strength_tablet=\"1px\" header_6_text_shadow_horizontal_length_tablet=\"0px\" header_6_text_shadow_vertical_length_tablet=\"0px\" header_6_text_shadow_blur_strength_tablet=\"1px\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\" global_colors_info=\"{}\"]<h2>User experience was heard loud and clear<\/h2>\r\n[\/et_pb_text][et_pb_text admin_label=\"BODY - High Touch Promo\" _builder_version=\"4.27.8\" _module_preset=\"default\" quote_font=\"|700|on||||||\" quote_text_color=\"#003554\" vertical_offset_tablet=\"0\" horizontal_offset_tablet=\"0\" z_index_tablet=\"0\" text_text_shadow_horizontal_length_tablet=\"0px\" text_text_shadow_vertical_length_tablet=\"0px\" text_text_shadow_blur_strength_tablet=\"1px\" link_text_shadow_horizontal_length_tablet=\"0px\" link_text_shadow_vertical_length_tablet=\"0px\" link_text_shadow_blur_strength_tablet=\"1px\" ul_text_shadow_horizontal_length_tablet=\"0px\" ul_text_shadow_vertical_length_tablet=\"0px\" ul_text_shadow_blur_strength_tablet=\"1px\" ol_text_shadow_horizontal_length_tablet=\"0px\" ol_text_shadow_vertical_length_tablet=\"0px\" ol_text_shadow_blur_strength_tablet=\"1px\" quote_text_shadow_horizontal_length_tablet=\"0px\" quote_text_shadow_vertical_length_tablet=\"0px\" quote_text_shadow_blur_strength_tablet=\"1px\" header_text_shadow_horizontal_length_tablet=\"0px\" header_text_shadow_vertical_length_tablet=\"0px\" header_text_shadow_blur_strength_tablet=\"1px\" header_2_text_shadow_horizontal_length_tablet=\"0px\" header_2_text_shadow_vertical_length_tablet=\"0px\" header_2_text_shadow_blur_strength_tablet=\"1px\" header_3_text_shadow_horizontal_length_tablet=\"0px\" header_3_text_shadow_vertical_length_tablet=\"0px\" header_3_text_shadow_blur_strength_tablet=\"1px\" header_4_text_shadow_horizontal_length_tablet=\"0px\" header_4_text_shadow_vertical_length_tablet=\"0px\" header_4_text_shadow_blur_strength_tablet=\"1px\" header_5_text_shadow_horizontal_length_tablet=\"0px\" header_5_text_shadow_vertical_length_tablet=\"0px\" header_5_text_shadow_blur_strength_tablet=\"1px\" header_6_text_shadow_horizontal_length_tablet=\"0px\" header_6_text_shadow_vertical_length_tablet=\"0px\" header_6_text_shadow_blur_strength_tablet=\"1px\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\" global_colors_info=\"{}\"]<p>If one theme could be said to have stood out above the rest, it was user experience.<\/p>\r\n<p>Our clients are already using and enjoying our technology, with levels of adoption continuing to grow.<\/p>\r\n<blockquote>\r\n<p><span>The numbers speak for themselves. We've seen a 10+% increase in the use of our tech year on year, equating to a76% adoption rate across the board. In fact, many clients are achieving a hugely impressive 95+% adoption rate.\u00a0<\/span><\/p>\r\n<\/blockquote>\r\n<p>User experience is one of our main areas of investment, with features such as predictive search and custom options opening the door for a faster (and smoother) booking experience.<\/p>\r\n<p>The launch of our new PORTAL app is particularly exciting. Travellers and travel bookers will now be able to access our award-winning suite of travel tech more easily while on the move, whether via tablet or mobile devices.<\/p>\r\n<p><!-- notionvc: 5230e987-427a-409a-9682-eddfc11f2478 --><\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.27.8\" _module_preset=\"default\" background_image=\"https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/08\/Woman-on-Headset-During-Evening-WEB.jpg\" custom_padding_tablet=\"\" custom_padding_phone=\"\" custom_padding_last_edited=\"on|desktop\" background_last_edited=\"on|phone\" background_size_phone=\"cover\" background_position_phone=\"top_right\" background_horizontal_offset_phone=\"45%\" border_radii=\"on|20px|20px|20px|20px\" box_shadow_style=\"preset1\" global_colors_info=\"{}\"][et_pb_divider show_divider=\"off\" _builder_version=\"4.27.8\" _module_preset=\"default\" custom_margin=\"320px||||false|false\" global_colors_info=\"{}\"][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"SECTION - Q1-3\" _builder_version=\"4.27.8\" _module_preset=\"default\" use_background_color_gradient=\"on\" background_color_gradient_stops=\"rgba(239,239,239,0.81) 0%|rgba(239,239,239,0.8) 100%\" background_color_gradient_overlays_image=\"on\" background_image=\"https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/07\/Module-Background-1.jpg\" z_index=\"15\" custom_margin=\"||-6rem||false|false\" custom_padding=\"7rem||7rem||true|false\" border_radii=\"off|||100px|100px\" box_shadow_style=\"preset1\" locked=\"off\" global_colors_info=\"{}\"][et_pb_row column_structure=\"2_5,3_5\" make_equal=\"on\" admin_label=\"ROW - Q1\" module_id=\"readon\" _builder_version=\"4.27.8\" _module_preset=\"default\" max_width=\"1280px\" global_colors_info=\"{}\"][et_pb_column type=\"2_5\" _builder_version=\"4.27.8\" _module_preset=\"default\" background_image=\"https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/10\/person-using-tablet-near-laptop-computer-WEB-scaled.jpg\" custom_padding=\"320px||||false|false\" border_radii=\"on|20px|20px|20px|20px\" box_shadow_style=\"preset1\" global_colors_info=\"{}\"][\/et_pb_column][et_pb_column type=\"3_5\" _builder_version=\"4.27.8\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_divider divider_position=\"center\" _builder_version=\"4.27.8\" _module_preset=\"default\" custom_margin=\"1rem||1rem||true|false\" global_colors_info=\"{}\"][\/et_pb_divider][et_pb_text admin_label=\"HEADER - What Are SLAs\" _builder_version=\"4.27.8\" _module_preset=\"default\" custom_margin=\"1rem||1rem||true|false\" header_2_font_size_tablet=\"\" header_2_font_size_phone=\"27px\" header_2_font_size_last_edited=\"on|phone\" header_2_letter_spacing_tablet=\"\" header_2_letter_spacing_phone=\"\" header_2_letter_spacing_last_edited=\"on|phone\" global_colors_info=\"{}\"]<h2>AI is useful. But it's not a replacement for people<\/h2>\r\n[\/et_pb_text][et_pb_divider divider_position=\"center\" _builder_version=\"4.27.8\" _module_preset=\"default\" custom_margin=\"1rem||1rem||true|false\" global_colors_info=\"{}\"][\/et_pb_divider][et_pb_text admin_label=\"BODY - What Are SLAs\" _builder_version=\"4.27.8\" _module_preset=\"default\" ul_font=\"||||||||\" ul_font_size=\"18px\" quote_font=\"|800|on||||||\" quote_text_color=\"#003554\" custom_margin=\"2rem||2rem||true|false\" global_colors_info=\"{}\"]<p>The innovation hub also explored how organisations are already putting AI to work. Every organisation represented is using AI internally in some way, from tools such as Microsoft Copilot and Claude-style assistants to contract and legal review, spend analytics, CRM and ERP productivity, customer service, call handling and translation.<\/p>\r\n<blockquote>\r\n<p>That made their views on travel even more interesting. <span data-token-index=\"1\" class=\"notion-enable-hover\">Nobody wants an AI chatbot, and there was zero appetite for replacing travel agents with AI.<\/span> The human relationship remains valued.<\/p>\r\n<\/blockquote>\r\n<p>What clients do want is AI working behind the scenes to make travel programmes smarter, while recognising that personal, human-led service remains at the forefront of everything. It\u2019s about bringing the best of both together. The efficiency of AI with the expertise and reassurance of our High Touch service. Uses of AI include:<br \/><!-- notionvc: 2046bf74-67b9-487c-af18-aab1c1bcfc4f --><\/p>[\/et_pb_text][et_pb_code _builder_version=\"4.27.8\" _module_preset=\"default\" custom_margin=\"2rem||2rem||true|false\" locked=\"off\" global_colors_info=\"{}\"]<style><!-- [et_pb_line_break_holder] -->  \/* \u2500\u2500 TRAVEL IMPACT LIST \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  .travel-impact-list {<!-- [et_pb_line_break_holder] -->    width: 100%;<!-- [et_pb_line_break_holder] -->    margin: 0;<!-- [et_pb_line_break_holder] -->    padding: 0;<!-- [et_pb_line_break_holder] -->    font-family: \"Century Gothic\", CenturyGothic, AppleGothic, sans-serif;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  .travel-impact-list .impact-item {<!-- [et_pb_line_break_holder] -->    display: flex;<!-- [et_pb_line_break_holder] -->    align-items: flex-start;<!-- [et_pb_line_break_holder] -->    gap: 24px;<!-- [et_pb_line_break_holder] -->    padding: 22px 0;<!-- [et_pb_line_break_holder] -->    border-bottom: 1px solid rgba(0, 0, 0, 0.12);<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  .travel-impact-list .impact-item:first-child {<!-- [et_pb_line_break_holder] -->    border-top: 1px solid rgba(0, 0, 0, 0.12);<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  .travel-impact-list .impact-number {<!-- [et_pb_line_break_holder] -->    flex: 0 0 42px;<!-- [et_pb_line_break_holder] -->    font-family: inherit;<!-- [et_pb_line_break_holder] -->    font-size: 14px;<!-- [et_pb_line_break_holder] -->    font-weight: 600;<!-- [et_pb_line_break_holder] -->    line-height: 1.5;<!-- [et_pb_line_break_holder] -->    color: #5B8CB1;<!-- [et_pb_line_break_holder] -->    letter-spacing: 0.05em;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  .travel-impact-list .impact-text {<!-- [et_pb_line_break_holder] -->    flex: 1;<!-- [et_pb_line_break_holder] -->    font-family: inherit;<!-- [et_pb_line_break_holder] -->    font-size: 18px;<!-- [et_pb_line_break_holder] -->    line-height: 1.55;<!-- [et_pb_line_break_holder] -->    color: #222222;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  \/* \u2500\u2500 TABLET \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  @media (max-width: 980px) {<!-- [et_pb_line_break_holder] -->    .travel-impact-list .impact-item {<!-- [et_pb_line_break_holder] -->      gap: 18px;<!-- [et_pb_line_break_holder] -->      padding: 20px 0;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    .travel-impact-list .impact-text {<!-- [et_pb_line_break_holder] -->      font-size: 17px;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  \/* \u2500\u2500 MOBILE \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  @media (max-width: 767px) {<!-- [et_pb_line_break_holder] -->    .travel-impact-list .impact-item {<!-- [et_pb_line_break_holder] -->      gap: 14px;<!-- [et_pb_line_break_holder] -->      padding: 18px 0;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    .travel-impact-list .impact-number {<!-- [et_pb_line_break_holder] -->      flex: 0 0 32px;<!-- [et_pb_line_break_holder] -->      font-size: 13px;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    .travel-impact-list .impact-text {<!-- [et_pb_line_break_holder] -->      font-size: 16px;<!-- [et_pb_line_break_holder] -->      line-height: 1.5;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><\/style><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><div class=\"travel-impact-list\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <div class=\"impact-item\"><!-- [et_pb_line_break_holder] -->    <span class=\"impact-number\">01<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"impact-text\"><strong>Natural language reporting<\/strong>. The ability to ask questions about your travel data and get an instant answer.<\/span><!-- [et_pb_line_break_holder] -->  <\/div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <div class=\"impact-item\"><!-- [et_pb_line_break_holder] -->    <span class=\"impact-number\">02<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"impact-text\"><strong>Smarter booking recommendations<\/strong>. Based on traveller history and an organisations travel policy.<\/span><!-- [et_pb_line_break_holder] -->  <\/div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <div class=\"impact-item\"><!-- [et_pb_line_break_holder] -->    <span class=\"impact-number\">03<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"impact-text\"><strong>Suggestions for repeat or common trips<\/strong>. Based on traveller preferences and locations.<\/span><!-- [et_pb_line_break_holder] -->  <\/div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <div class=\"impact-item\"><!-- [et_pb_line_break_holder] -->    <span class=\"impact-number\">04<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"impact-text\"><strong>Flagging poor connections or risky itineraries.<\/strong> Checking everything before a booking is made.<\/span><!-- [et_pb_line_break_holder] -->  <\/div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/div>[\/et_pb_code][et_pb_text admin_label=\"BODY - What Are SLAs\" _builder_version=\"4.27.8\" _module_preset=\"default\" ul_font=\"||||||||\" ul_font_size=\"18px\" quote_font=\"|800|on||||||\" quote_text_color=\"#003554\" custom_margin=\"2rem||2rem||true|false\" hover_enabled=\"0\" locked=\"off\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<p>At Gray Dawes, we\u2019re constantly assessing the value of new technologies to identify how they may support our service-first approach to travel management. This includes equipping our global team of travel experts with the tools they need to respond more quickly to requests and build a deeper understanding of each client\u2019s travel programme.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\"4.27.8\" _module_preset=\"default\" max_width=\"1280px\" custom_padding=\"4rem||0rem||false|false\" locked=\"off\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.8\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_icon font_icon=\";||divi||400\" _builder_version=\"4.27.8\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_icon][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"SECTION - Conclusion\" _builder_version=\"4.27.8\" _module_preset=\"default\" background_enable_image=\"off\" custom_margin=\"||||false|false\" custom_padding=\"13rem||5rem||false|false\" box_shadow_style=\"preset1\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_4,1_2,1_4\" admin_label=\"ROW - Conclusion\" _builder_version=\"4.27.8\" _module_preset=\"default\" max_width=\"1280px\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" _builder_version=\"4.27.8\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.27.8\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_icon font_icon=\"i||divi||400\" align=\"left\" admin_label=\"ICON - Papers\" _builder_version=\"4.27.8\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_icon][et_pb_text admin_label=\"HEADER - Conclusion\" _builder_version=\"4.27.8\" _module_preset=\"default\" global_colors_info=\"{}\"]<h2>In Conclusion<\/h2>\r\n[\/et_pb_text][et_pb_text admin_label=\"BODY - Conclusion\" _builder_version=\"4.27.8\" _module_preset=\"default\" global_colors_info=\"{}\"]<p>This year's Innovation Hub offered us invaluable insights into how the future of business travel might unfold, as realised by those who experience it first hand, each and every day.<\/p>\r\n<p>From discussions about what travel bookers and travellers have come to expect to debate about the role of AI as an assistant to gather smarter travel insights rather than as a replacement for human service.<\/p>\r\n<p>Client engagement is hugely valuable to us. Every opportunity to sit down with the people shaping the business travel landscape and hear what matters to them is an opportunity to learn and evolve. Put simply, these conversations directly shape our customer-led development strategy.<\/p>\r\n<p>With this in mind, we would like to extend a huge thank you to all the clients who gave up their time and shared their views so openly.<\/p>\r\n<blockquote>\r\n<p><strong>If you'd like to take part in a future Innovation Hub, or want to know more about any of the topics above, get in touch with your Gray Dawes account team.<\/strong><\/p>\r\n<\/blockquote>\r\n<p><!-- notionvc: 5304625a-1e29-4dbc-a8a2-4fd7d50184ec --><\/p>\r\n<p><!-- notionvc: 71860acb-3742-4ad7-ae8b-8867676d2082 --><\/p>[\/et_pb_text][et_pb_button button_url=\"#getintouch\" button_text=\"Get in Touch\" button_text_tablet=\"learn more about high touch\" button_text_phone=\"MORE ABOUT HIGH TOUCH\" button_text_last_edited=\"off|desktop\" admin_label=\"BUTTON - Get in Touch\" _builder_version=\"4.27.8\" _module_preset=\"default\" button_border_radius=\"30px\" custom_margin=\"2rem||2rem||true|false\" button_text_size_tablet=\"20px\" button_text_size_phone=\"14px\" button_text_size_last_edited=\"on|phone\" locked=\"off\" global_colors_info=\"{}\" button_border_radius__hover=\"30px\" button_border_radius__hover_enabled=\"on|hover\" custom_padding__hover_enabled=\"off|desktop\"][\/et_pb_button][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.27.8\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"SECTION - Get in Touch\" _builder_version=\"4.27.8\" _module_preset=\"default\" use_background_color_gradient=\"on\" background_color_gradient_stops=\"rgba(0,0,0,0.65) 1%|rgba(0,0,0,0.65) 100%\" background_color_gradient_overlays_image=\"on\" background_image=\"https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/01\/Global-Connectivity-Contact-Module-Background.jpg\" custom_padding=\"5%||5%||true|false\" locked=\"off\" collapsed=\"on\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_4,1_2,1_4\" module_id=\"getintouch\" _builder_version=\"4.27.8\" _module_preset=\"default\" background_enable_color=\"off\" max_width=\"1280px\" custom_padding=\"||1px|||\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" _builder_version=\"4.27.5\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.27.5\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.27.6\" _module_preset=\"default\" header_2_text_color=\"#FFFFFF\" global_colors_info=\"{}\"]<h2 style=\"text-align: center;\">GET IN TOUCH<\/h2>\r\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.27.5\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_4,1_4,1_4,1_4\" admin_label=\"ROW - CONTACT FORMS\" _builder_version=\"4.27.8\" _module_preset=\"default\" background_enable_color=\"off\" transform_scale_tablet=\"\" transform_scale_phone=\"\" transform_scale_last_edited=\"on|desktop\" transform_translate_tablet=\"160px|0px\" transform_translate_phone=\"0px|0px\" transform_translate_last_edited=\"on|phone\" transform_translate_linked_tablet=\"off\" transform_rotate_tablet=\"\" transform_rotate_phone=\"\" transform_rotate_last_edited=\"on|desktop\" transform_skew_tablet=\"\" transform_skew_phone=\"\" transform_skew_last_edited=\"on|desktop\" transform_origin_tablet=\"\" transform_origin_phone=\"\" transform_origin_last_edited=\"on|desktop\" transform_styles_last_edited=\"on|phone\" max_width=\"1280px\" transform_styles_tablet=\"\" transform_styles_phone=\"\" locked=\"off\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" admin_label=\"CLIENT\" _builder_version=\"4.27.6\" _module_preset=\"default\" background_color=\"rgba(255,255,255,0.82)\" custom_padding=\"4vh|1vw|4vh|1vw|true|true\" custom_padding_tablet=\"|30px||30px|true|true\" custom_padding_phone=\"|30px||30px|true|true\" custom_padding_last_edited=\"on|tablet\" link_option_url=\"https:\/\/www.gdg.travel\/contact-us-clients\/\" link_option_url_new_window=\"on\" border_radii=\"on|16px|16px|16px|16px\" box_shadow_style=\"preset1\" global_colors_info=\"{}\" background__hover_enabled=\"on|hover\" background_color__hover=\"rgba(255,255,255,0.7)\" background_enable_color__hover=\"on\"][et_pb_icon font_icon=\"\uf5c1||fa||900\" admin_label=\"ICON - CLIENT\" _builder_version=\"4.27.5\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_icon][et_pb_text admin_label=\"Client\" _builder_version=\"4.27.5\" _module_preset=\"default\" global_colors_info=\"{}\"]<h3 style=\"text-align: center;\">I'm a Client<\/h3>\r\n[\/et_pb_text][et_pb_button button_url=\"https:\/\/www.gdg.travel\/contact-us-clients\/\" url_new_window=\"on\" button_text=\"Let's Go\" button_alignment=\"center\" admin_label=\"BUTTON - CLIENT FORM\" _builder_version=\"4.27.6\" _module_preset=\"default\" custom_margin=\"3vh||1vh||false|false\" button_text_size_tablet=\"20px\" button_text_size_phone=\"20px\" button_text_size_last_edited=\"off|desktop\" global_colors_info=\"{}\"][\/et_pb_button][\/et_pb_column][et_pb_column type=\"1_4\" admin_label=\"PROSPECT\" _builder_version=\"4.27.6\" _module_preset=\"default\" background_color=\"rgba(255,255,255,0.82)\" custom_padding=\"4vh|1vw|4vh|1vw|true|true\" custom_padding_tablet=\"|30px||30px|true|true\" custom_padding_phone=\"|30px||30px|true|true\" custom_padding_last_edited=\"on|tablet\" link_option_url=\"https:\/\/www.gdg.travel\/contact-us-prospects\/\" link_option_url_new_window=\"on\" border_radii=\"on|16px|16px|16px|16px\" box_shadow_style=\"preset1\" global_colors_info=\"{}\" background__hover_enabled=\"on|hover\" background_color__hover=\"rgba(255,255,255,0.7)\" background_enable_color__hover=\"on\"][et_pb_icon font_icon=\"\ue066||divi||400\" admin_label=\"ICON\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_icon][et_pb_text admin_label=\"Prospect\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"]<h3 style=\"text-align: center;\">I'm a Prospect<\/h3>\r\n[\/et_pb_text][et_pb_button button_url=\"https:\/\/www.gdg.travel\/contact-us-prospects\/\" url_new_window=\"on\" button_text=\"Let's Go\" button_alignment=\"center\" admin_label=\"BUTTON - \" _builder_version=\"4.27.6\" _module_preset=\"default\" custom_margin=\"3vh||1vh||false|false\" button_text_size_tablet=\"20px\" button_text_size_phone=\"20px\" button_text_size_last_edited=\"off|desktop\" global_colors_info=\"{}\"][\/et_pb_button][\/et_pb_column][et_pb_column type=\"1_4\" admin_label=\"SUPPLIER\" _builder_version=\"4.27.6\" _module_preset=\"default\" background_color=\"rgba(255,255,255,0.82)\" custom_padding=\"4vh|1vw|4vh|1vw|true|true\" custom_padding_tablet=\"|30px||30px|true|true\" custom_padding_phone=\"|30px||30px|true|true\" custom_padding_last_edited=\"on|tablet\" link_option_url=\"https:\/\/www.gdg.travel\/contact-us-supplier\/\" link_option_url_new_window=\"on\" border_radii=\"on|16px|16px|16px|16px\" box_shadow_style=\"preset1\" global_colors_info=\"{}\" background_color__hover=\"rgba(255,255,255,0.7)\" background__hover_enabled=\"on|hover\" background_enable_color__hover=\"on\"][et_pb_icon font_icon=\"\uf2b5||fa||900\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_icon][et_pb_text admin_label=\"Suppliers & Partners\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"]<h3 style=\"text-align: center;\">I'm a Supplier<\/h3>\r\n[\/et_pb_text][et_pb_button button_url=\"https:\/\/www.gdg.travel\/contact-us-supplier\/\" url_new_window=\"on\" button_text=\"Let's Go\" button_alignment=\"center\" admin_label=\"BUTTON - SUPPLIER FORM\" _builder_version=\"4.27.6\" _module_preset=\"default\" custom_margin=\"3vh||1vh||false|false\" button_text_size_tablet=\"20px\" button_text_size_phone=\"20px\" button_text_size_last_edited=\"off|desktop\" global_colors_info=\"{}\"][\/et_pb_button][\/et_pb_column][et_pb_column type=\"1_4\" admin_label=\"FAN\" _builder_version=\"4.27.6\" _module_preset=\"default\" background_color=\"rgba(255,255,255,0.82)\" custom_padding=\"4vh|1vw|4vh|1vw|true|true\" custom_padding_tablet=\"|30px||30px|true|true\" custom_padding_phone=\"|30px||30px|true|true\" custom_padding_last_edited=\"on|tablet\" link_option_url=\"https:\/\/www.gdg.travel\/careers\/\" link_option_url_new_window=\"on\" border_radii=\"on|16px|16px|16px|16px\" box_shadow_style=\"preset1\" global_colors_info=\"{}\" background_color__hover=\"rgba(255,255,255,0.7)\" background__hover_enabled=\"on|hover\" background_enable_color__hover=\"on\"][et_pb_icon font_icon=\"\uf500||fa||900\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_icon][et_pb_text admin_label=\"Career\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"]<h3 style=\"text-align: center;\">I'm a Fan<\/h3>\r\n[\/et_pb_text][et_pb_button button_url=\"\/careers\/\" url_new_window=\"on\" button_text=\"Let's Go\" button_alignment=\"center\" admin_label=\"BUTTON - Careers\" _builder_version=\"4.27.6\" _module_preset=\"default\" custom_margin=\"3vh||1vh||false|false\" button_text_size_tablet=\"20px\" button_text_size_phone=\"20px\" button_text_size_last_edited=\"off|desktop\" global_colors_info=\"{}\"][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" disabled_on=\"off|off|off\" admin_label=\"Email Option & Social footer\" _builder_version=\"4.16\" _module_preset=\"default\" background_color=\"#414042\" background_enable_color=\"off\" background_color_gradient_direction=\"148deg\" background_image=\"https:\/\/www.gdg.travel\/wp-content\/uploads\/2019\/11\/Train-CTA.png\" background_enable_image=\"off\" background_size=\"contain\" background_position=\"top_right\" background_blend=\"multiply\" custom_margin=\"0px||||false|false\" custom_padding=\"60px||60px||false|false\" z_index_tablet=\"500\" border_width_right=\"0vw\" border_color_right=\"#e0e0e0\" border_color_left=\"rgba(48,48,48,0.5)\" border_width_right_tablet=\"\" border_width_right_phone=\"0vw\" border_width_right_last_edited=\"on|tablet\" disabled=\"on\" saved_tabs=\"all\" locked=\"off\" collapsed=\"on\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_5,1_5,1_5,1_5,1_5\" make_equal=\"on\" module_class=\" et_pb_row_fullwidth\" _builder_version=\"4.16\" _module_preset=\"default\" background_enable_color=\"off\" background_size=\"contain\" background_position=\"bottom_right\" background_blend=\"screen\" width_tablet=\"80%\" width_last_edited=\"off|desktop\" max_width=\"1800px\" max_width_tablet=\"80%\" max_width_last_edited=\"off|desktop\" custom_margin=\"||||false|false\" custom_padding=\"||||false|false\" z_index_tablet=\"500\" make_fullwidth=\"on\" collapsed=\"on\" global_colors_info=\"{}\"][et_pb_column type=\"1_5\" _builder_version=\"4.16\" _module_preset=\"default\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.16\" _module_preset=\"_initial\" min_height=\"40px\" custom_margin=\"||14px|||\" global_colors_info=\"%91%93\"]<h4><strong>SUBSCRIBE<\/strong><\/h4>\r\n[\/et_pb_text][et_pb_divider color=\"#414042\" _builder_version=\"4.16\" _module_preset=\"default\" width=\"100%\" custom_margin=\"||25px||false|false\" global_colors_info=\"{}\"][\/et_pb_divider][et_pb_signup mailchimp_list=\"Gray Dawes Group|cdb71a096e\" first_name_field=\"off\" last_name_field=\"off\" button_text=\"SUBMIT\" use_spam_service=\"on\" recaptcha_list=\"Gray Dawes Travel|Gray Dawes Travel-0\" _builder_version=\"4.16\" _module_preset=\"default\" form_field_background_color=\"rgba(109,110,113,0.2)\" form_field_text_color=\"#414042\" form_field_focus_background_color=\"rgba(109,110,113,0.2)\" form_field_focus_text_color=\"#414042\" header_text_align=\"left\" header_text_color=\"#5b8cb1\" header_font_size=\"19px\" form_field_font=\"|||on|||||\" use_background_color=\"off\" custom_button=\"on\" button_text_size=\"18px\" button_text_color=\"#ffffff\" button_border_width=\"0px\" button_border_radius=\"0px\" button_font=\"||||||||\" button_icon_color=\"#5b8cb1\" custom_margin=\"||||false|false\" custom_padding=\"||||false|false\" animation_style=\"slide\" z_index_tablet=\"500\" border_radii_fields=\"on|0px|0px|0px|0px\" focus_text_color=\"#ffffff\" global_colors_info=\"{}\" button_bg_color__hover_enabled=\"on|hover\" button_bg_color__hover=\"#414042\" button_bg_enable_color__hover=\"on\" button_text_color__hover_enabled=\"on|hover\" button_text_color__hover=\"#ffffff\"][\/et_pb_signup][\/et_pb_column][et_pb_column type=\"1_5\" _builder_version=\"4.16\" _module_preset=\"default\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.16\" _module_preset=\"_initial\" min_height=\"40px\" custom_margin=\"||14px|||\" global_colors_info=\"%91%93\"]<h4><strong>FOLLOW<\/strong><\/h4>\r\n[\/et_pb_text][et_pb_divider color=\"#414042\" _builder_version=\"4.16\" _module_preset=\"default\" width=\"100%\" custom_margin=\"||25px||false|false\" global_colors_info=\"{}\"][\/et_pb_divider][et_pb_social_media_follow icon_color=\"#FFFFFF\" _builder_version=\"4.16\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_social_media_follow_network social_network=\"linkedin\" url=\"https:\/\/www.linkedin.com\/showcase\/gray-dawes-travel\/\" _builder_version=\"4.16\" _module_preset=\"default\" background_color=\"#007bb6\" global_colors_info=\"{}\" follow_button=\"off\" url_new_window=\"on\"]linkedin[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=\"twitter\" url=\"https:\/\/twitter.com\/graydawestravel\/\" _builder_version=\"4.22.2\" _module_preset=\"default\" background_color=\"#000000\" global_colors_info=\"{}\" follow_button=\"off\" url_new_window=\"on\"]twitter[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=\"facebook\" url=\"https:\/\/www.facebook.com\/graydawesgroup\/\" _builder_version=\"4.16\" _module_preset=\"default\" background_color=\"#3b5998\" global_colors_info=\"{}\" follow_button=\"off\" url_new_window=\"on\"]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=\"instagram\" url=\"https:\/\/www.instagram.com\/graydawesgroup\/\" _builder_version=\"4.16\" _module_preset=\"default\" background_color=\"#ea2c59\" global_colors_info=\"{}\" follow_button=\"off\" url_new_window=\"on\"]instagram[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][et_pb_column type=\"1_5\" _builder_version=\"4.16\" _module_preset=\"default\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.16\" _module_preset=\"_initial\" min_height=\"40px\" custom_margin=\"||14px|||\" global_colors_info=\"%91%93\"]<h4><strong>EXPLORE<\/strong><\/h4>\r\n[\/et_pb_text][et_pb_divider color=\"#414042\" _builder_version=\"4.16\" _module_preset=\"default\" width=\"100%\" custom_margin=\"||25px||false|false\" global_colors_info=\"{}\"][\/et_pb_divider][et_pb_text _builder_version=\"4.16\" _module_preset=\"_initial\" custom_margin=\"0px|||||\" global_colors_info=\"%91%93\"]<p><strong><a style=\"color: #414042;\" href=\"\/who\/careers\/\">Careers<\/a><\/strong><\/p>\r\n<p><strong><a style=\"color: #414042;\" href=\"\/locations\/\">Locations<\/a><\/strong><\/p>\r\n<p><strong><a style=\"color: #414042;\" href=\"\/who\/leadership-team\/\">Leadership Team<\/a><\/strong><\/p>\r\n<p><strong><a style=\"color: #414042;\" href=\"\/resources\/\">Resources<\/a><\/strong><\/p>\r\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_5\" _builder_version=\"4.16\" _module_preset=\"default\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.16\" _module_preset=\"_initial\" min_height=\"40px\" custom_margin=\"||14px|||\" global_colors_info=\"%91%93\"]<h4><strong>LEGAL<\/strong><\/h4>\r\n[\/et_pb_text][et_pb_divider color=\"#414042\" _builder_version=\"4.16\" _module_preset=\"default\" width=\"100%\" custom_margin=\"||25px||false|false\" global_colors_info=\"{}\"][\/et_pb_divider][et_pb_text _builder_version=\"4.16\" _module_preset=\"_initial\" custom_margin=\"0px|||||\" global_colors_info=\"%91%93\"]<p><a style=\"color: #414042;\" href=\"\/cookie-policy\/\"><b>Cookies<\/b><\/a><\/p>\r\n<p><a style=\"color: #414042;\" href=\"https:\/\/www.gdg.travel\/wp-content\/uploads\/2021\/01\/Gray-Dawes-Travel-Standard-TCs-2021.pdf\"><b>Terms & Conditions<\/b><\/a><\/p>\r\n<p><a style=\"color: #414042;\" href=\"\/wp-content\/uploads\/2022\/04\/GRAY-DAWES-TRAVEL-GDPR-Policy-2022b.pdf\" target=\"_blank\" rel=\"noopener\"><b>GDPR<\/b><\/a><\/p>\r\n<p><a style=\"color: #414042;\" href=\"\/privacy-policy\/\"><b>Privacy<\/b><\/a><\/p>\r\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_5\" _builder_version=\"4.16\" _module_preset=\"default\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.16\" _module_preset=\"_initial\" min_height=\"40px\" custom_margin=\"||14px|||\" global_colors_info=\"%91%93\"]<h4><strong>VISIT<\/strong><\/h4>\r\n[\/et_pb_text][et_pb_divider color=\"#414042\" _builder_version=\"4.16\" _module_preset=\"default\" custom_margin=\"||25px||false|false\" global_colors_info=\"{}\"][\/et_pb_divider][et_pb_image src=\"https:\/\/www.gdg.travel\/wp-content\/uploads\/2019\/11\/GD_GROUP_logo_alternative-scaled.png\" alt=\"Gray Dawes Group Alternative Logo\" title_text=\"GD_GROUP_logo_alternative\" url=\"https:\/\/graydawes.org\" url_new_window=\"on\" show_bottom_space=\"off\" 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