{"id":11149,"date":"2021-07-01T14:33:31","date_gmt":"2021-07-01T13:33:31","guid":{"rendered":"https:\/\/www.gdg.travel\/?p=11149"},"modified":"2021-07-28T14:49:43","modified_gmt":"2021-07-28T13:49:43","slug":"online-or-offline","status":"publish","type":"post","link":"https:\/\/www.gdg.travel\/nl\/blog\/online-or-offline\/","title":{"rendered":"Online or Offline"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Header: BTN Podcast&#8221; _builder_version=&#8221;4.4.2&#8243; collapsed=&#8221;on&#8221;][et_pb_fullwidth_header title=&#8221;Online or Offline&#8221; subhead=&#8221;Where does the future of business travel lie?&#8221; text_orientation=&#8221;center&#8221; header_fullscreen=&#8221;on&#8221; header_scroll_down=&#8221;on&#8221; scroll_down_icon=&#8221;%%2%%&#8221; scroll_down_icon_color=&#8221;#ffffff&#8221; button_one_text=&#8221;listen now&#8221; button_one_url=&#8221;#listen13&#8243; admin_label=&#8221;podcast&#8221; _builder_version=&#8221;4.8.2&#8243; title_font_size=&#8221;75px&#8221; title_line_height=&#8221;1.1em&#8221; subhead_font_size=&#8221;30px&#8221; subhead_line_height=&#8221;1.2em&#8221; background_color=&#8221;#414042&#8243; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2020\/09\/podcast.jpg&#8221; background_blend=&#8221;overlay&#8221; z_index_tablet=&#8221;500&#8243;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;intro and content&#8221; module_id=&#8221;listen13&#8243; _builder_version=&#8221;4.8.1&#8243; custom_padding=&#8221;75px|0px|0px|0px|false|false&#8221; border_color_all=&#8221;rgba(255,186,96,0.6)&#8221; border_width_right=&#8221;8vw&#8221; border_color_right=&#8221;#5b8cb1&#8243; collapsed=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; admin_label=&#8221;content&#8221; _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;381px&#8221; collapsed=&#8221;on&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221;][et_pb_text admin_label=&#8221;Intro&#8221; _builder_version=&#8221;4.8.2&#8243; text_font_size=&#8221;20px&#8221; custom_margin=&#8221;||0px||false|false&#8221;]<\/p>\n<p><strong>The Covid crisis has brought the question of how your travel bookings should be serviced under greater\u00a0<\/strong><b>scrutiny. Regularly changing regulations and border\u00a0closures mean that many bookings now require some hand-holding in a way they did not before.<\/b><\/p>\n<p>[\/et_pb_text][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<p>Recent years has seen many corporates shift their travel programme from offline to online in order to drive savings, but has that now been reversed?<\/p>\n<p>The rise of online travel management platforms has also led corporates to question whether there should be a gap between online and offline transaction fees.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<p>In this podcast, our own Gray Dawes COO Dave Bishop discusses the question of online versus offline with Adrian Witschi (global lead travel, expense and card programs at Mondelez), Carlos Delatorre (chief revenue officer of TripActions) and Leigh Cowlishaw (global supplier partnership director of the Advantage Travel Group).<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Spotify Embed Code&#8221; _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221; max_height=&#8221;270px&#8221;]<iframe loading=\"lazy\" src=\"https:\/\/open.spotify.com\/embed-podcast\/episode\/45p5imI353KLQBou2aaeEm\" width=\"100%\" height=\"250\" frameborder=\"0\"><\/iframe>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_5,3_5,1_5&#8243; admin_label=&#8221;divider&#8221; _builder_version=&#8221;4.4.2&#8243; collapsed=&#8221;on&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.4.2&#8243;][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.4.2&#8243;][et_pb_divider _builder_version=&#8221;4.8.2&#8243; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||0px||false|false&#8221;][\/et_pb_divider][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.4.2&#8243;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; specialty=&#8221;on&#8221; admin_label=&#8221;YourCast plug&#8221; _builder_version=&#8221;4.4.2&#8243; background_color=&#8221;#e2e2e2&#8243; collapsed=&#8221;on&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2020\/07\/YourCast.png&#8221; url=&#8221;https:\/\/podcasts.apple.com\/gb\/podcast\/yourcast-the-business-travel-podcast\/id1522745080&#8243; url_new_window=&#8221;on&#8221; admin_label=&#8221;YourCast image&#8221; _builder_version=&#8221;4.4.2&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; specialty_columns=&#8221;2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner _builder_version=&#8221;4.4.2&#8243; collapsed=&#8221;on&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;1_2&#8243; _builder_version=&#8221;4.4.2&#8243;][et_pb_text admin_label=&#8221;YourCast plug&#8221; _builder_version=&#8221;4.4.2&#8243; min_height=&#8221;30px&#8221;]<\/p>\n<p>And for business travel updates on the go, be sure to check and follow <a href=\"https:\/\/podcasts.apple.com\/gb\/podcast\/yourcast-the-business-travel-podcast\/id1522745080\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>YourCast<\/strong><\/a> &#8211; our brand new podcast for all things business travel. Search Gray Dawes YourCast wherever you get your podcast of click on the following links:<\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_2,1_2&#8243; admin_label=&#8221;podcast icons&#8221; _builder_version=&#8221;4.4.2&#8243; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221;][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;1_2&#8243; _builder_version=&#8221;4.4.2&#8243;][et_pb_image src=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2020\/07\/podcast-spotify.png&#8221; url=&#8221;https:\/\/open.spotify.com\/show\/4fs6ieTuXPfz5LeZj8lNB1&#8243; url_new_window=&#8221;on&#8221; admin_label=&#8221;Spotify&#8221; _builder_version=&#8221;4.4.2&#8243; animation_style=&#8221;fold&#8221; animation_direction=&#8221;right&#8221; animation_delay=&#8221;200ms&#8221;][\/et_pb_image][et_pb_image src=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2020\/07\/podcast-apple.png&#8221; url=&#8221;https:\/\/podcasts.apple.com\/gb\/podcast\/yourcast-the-business-travel-podcast\/id1522745080&#8243; url_new_window=&#8221;on&#8221; admin_label=&#8221;apple&#8221; _builder_version=&#8221;4.4.2&#8243; animation_style=&#8221;fold&#8221; animation_direction=&#8221;right&#8221; animation_delay=&#8221;600ms&#8221;][\/et_pb_image][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;1_2&#8243; _builder_version=&#8221;4.4.2&#8243;][et_pb_image src=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2020\/07\/podcast-pocket-casts.png&#8221; url=&#8221;https:\/\/pca.st\/5gwqknq2&#8243; url_new_window=&#8221;on&#8221; admin_label=&#8221;pocket casts&#8221; _builder_version=&#8221;4.4.2&#8243; animation_style=&#8221;fold&#8221; animation_direction=&#8221;right&#8221; animation_delay=&#8221;400ms&#8221;][\/et_pb_image][et_pb_image src=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2020\/07\/podcast-radio-public.png&#8221; url=&#8221;https:\/\/radiopublic.com\/yourcast-the-business-travel-pod-WlAanV&#8221; url_new_window=&#8221;on&#8221; admin_label=&#8221;radio public&#8221; _builder_version=&#8221;4.4.2&#8243; animation_style=&#8221;fold&#8221; animation_direction=&#8221;right&#8221; animation_delay=&#8221;800ms&#8221;][\/et_pb_image][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;NHS Covid Pass app&#8221; _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#5B8CB1&#8243; saved_tabs=&#8221;all&#8221; collapsed=&#8221;on&#8221; global_module=&#8221;11322&#8243;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221; collapsed=&#8221;on&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_3_text_color=&#8221;#FFFFFF&#8221;]<\/p>\n<h3>NHS Covid Pass App<\/h3>\n<p>&nbsp;<\/p>\n<p><strong>IMPORTANT<\/strong> &#8211; if you&#8217;re using the NHS Covid Pass app as proof of your vaccination status, please ensure that the name showm on the app is exactly the same as how your name appears on your passport.<\/p>\n<p>Under a pilot scheme held by British Airways, Virgin Atlantic and Heathrow Airport, around 250 fully vaccinated passengers on selected flights from New York, Los Angeles, Jamaica and Athens earlier this month presented their COVID status using paper or digital formats before boarding a plane. 99% of their documents were verified as authentic, with just two passengers rejected.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221;][et_pb_image src=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2021\/07\/SEI_79438523-2.jpg&#8221; alt=&#8221;NHS Covid Pass app&#8221; title_text=&#8221;HEALTH-VIRUS-VACCINE-PASSPORT-BRITAIN&#8221; admin_label=&#8221;image: NHS Covid Pass app&#8221; _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_3_text_color=&#8221;#FFFFFF&#8221;]<\/p>\n<p>In one case, <strong>there was a discrepancy between the name on their vaccine card and the name on their passport.<\/strong> Another involved someone who had been fully vaccinated less than 14 days before travel.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;sign off and cta&#8221; _builder_version=&#8221;4.8.2&#8243; custom_padding=&#8221;10px|0px|0px|0px|false|false&#8221; border_color_all=&#8221;rgba(255,186,96,0.6)&#8221; border_width_right=&#8221;8vw&#8221; border_color_right=&#8221;#5b8cb1&#8243; global_module=&#8221;9836&#8243; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221;][et_pb_row admin_label=&#8221;divider&#8221; _builder_version=&#8221;4.8.2&#8243; 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url=&#8221;http:\/\/toolkit.gdg.travel&#8221; _builder_version=&#8221;4.4.2&#8243;][\/et_pb_image][et_pb_button button_url=&#8221;http:\/\/toolkit.gdg.travel&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;visit the TRAVELLER TOOLKIT&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;button: Traveller Toolkit&#8221; _builder_version=&#8221;4.4.2&#8243; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#5b8cb1&#8243; button_border_width=&#8221;0px&#8221; button_icon=&#8221;%%126%%&#8221; button_icon_color=&#8221;#ffffff&#8221; background_layout=&#8221;dark&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;bottom&#8221; box_shadow_style=&#8221;preset3&#8243;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;text CTA&#8221; _builder_version=&#8221;4.4.2&#8243;]<\/p>\n<p>To help you navigate the changes of business travel, we\u2019ve created the brand-new <a href=\"https:\/\/toolkit.gdg.travel\/\"><strong>Traveller Toolkit<\/strong><\/a>. This invaluable online resource is packed full of easy-to-use guides and checklists for every stage of every journey. We detail exactly what you need to know and do before, during and after your trip.<\/p>\n<p>You\u2019ll also find innovative and interactive <strong><a href=\"https:\/\/toolkit.gdg.travel\/virtual-trip\/\">virtual trips<\/a><\/strong>, which walk you through each step of\u00a0 being at the airport, on the train and in the hotel. You can even check the travel restrictions and health status of your destination with our comprehensive COVID-19 Country Tracker, updated five times daily to ensure you have the very latest information to help keep you and your travellers safe.<\/p>\n<p>Travel is changing. But with common sense and a good TMC behind you, travellers should have the confidence to once again take to the skies. It\u2019ll soon <a href=\"https:\/\/www.gdg.travel\/back-to-business\/\"><em><strong>be business<\/strong><\/em><\/a> as (un)usual.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;back button&#8221; _builder_version=&#8221;4.4.2&#8243; custom_margin=&#8221;-50px||100px||false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|false&#8221; use_custom_width=&#8221;on&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_divider admin_label=&#8221;Divider&#8221; _builder_version=&#8221;4.4.2&#8243; min_height=&#8221;68px&#8221; custom_margin=&#8221;50px||0px||false|false&#8221;][\/et_pb_divider][et_pb_button button_url=&#8221;\/back-to-business\/&#8221; button_text=&#8221;back to Back to Business&#8230; Travel&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;button: back to Working From Home&#8221; 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use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;Footer Row&#8221; module_id=&#8221;footer&#8221; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;4.0.6&#8243; background_enable_image=&#8221;off&#8221; width=&#8221;100%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;100%&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;0|0px|0|0px|false|false&#8221; animation_style=&#8221;fade&#8221; animation_duration=&#8221;1800ms&#8221; z_index_tablet=&#8221;500&#8243; make_fullwidth=&#8221;on&#8221; collapsed=&#8221;on&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.0.6&#8243; background_color=&#8221;rgba(65,64,66,0.75)&#8221; custom_padding=&#8221;100px|10%|100px|10%&#8221; custom_padding_tablet=&#8221;&#8221; 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